Translate:
HomeCo
Home
Countywide Vision
Services A-Z
Services
Visiting
Living
Working
Contacts
Email Subscriptions
E-Subscriptions
Envelope GovDelivery NoticesGet e-mail updates when this information changes.

Office of Emergency Services

Residents urged to sign up for emergency alerts via text message and VoIP

Features of the County’s emergency notification system allows public safety personnel to reach more residents than ever before during disasters.

The Telephone Emergency Notification System (TENS) uses listed and unlisted numbers in the region’s 911 database to alert residents of life-threatening emergencies and San Bernardino County updates this database every six months. TENS is a proven success, and has placed hundreds of thousands of calls during wildfire and flood events since its creation in 2004. However, the 9-1-1 database only includes landline telephones, so other numbers must be registered. If a resident wishes to receive an emergency alert text message on their cell phone or an emergency call on their Voiceover Internet Protocol (VoIP) phone they must register the number in the system.

TENS is only used in potentially life-threatening incidents such as an evacuation during a wildfire or earthquake. When the County deems it necessary to activate TENS, it will call the numbers in the 9-1-1 landline database in the affected area, and another separate alert will also go out via text message to the cell phones of those residents who have signed up for these alerts. In addition, a call will also be placed to any VoIP numbers that have been registered. The TENS system is currently TTY and TDD capable, however, residents who use these devices are encouraged to enter their numbers using this new feature so that the County can ensure they receive a message appropriate for their device.

To sign up, please visit www.sbcounty.gov and click on the “Sign Up for Emergency Alerts” icon or from the home pages of the County Fire and Sheriff’s departments at www.sbcfire.org  or www.sbcsd.org. Thanks to the partnership with San Bernardino County’s 2-1-1 Social Services Hotline, residents who do not have internet access may register by dialing 211 to sign up.

Since many households do not have landlines these days, we hope that this additional method will go further towards alerting residents and enhancing the overall safety of even more San Bernardino County citizens.

Be Prepared BEFORE disaster strikes. Learn more by visiting www.sbcfire.org.

The County of San Bernardino Fire Department and Sheriff’s Department utilizes multiple ways to notify residents of impending danger, but residents should not wait for or rely exclusively on any single notification system. If you are concerned about your safety and welfare, please evacuate.

Get your family and friends signed up for the Great California ShakeOut

County residents are encouraged to join more than 600,000 people who live and work in San Bernardino County by practicing how to Drop, Cover, and Hold On at 10:19 a.m. on Thursday, October 19 during the Great California ShakeOut Earthquake Drill. Register your family and friends here as ShakeOut participants.

What can you do to get ready for the ShakeOut?
Click here for a flyer to familiarize yourself with what to do when the shaking starts. This year, the Great California ShakeOut has modified the Drop, Cover and Hold On message to emphasize dropping where you are to your hands and knees to avoid being knocked down as you find cover and hold on.

If you, or a member of your household, are a person with a disability or have access or functional needs, click here for other tips and things to consider during an earthquake.

Watch this video to learn how to respond appropriately during an earthquake.

This video gives great advice to businesses and employers about how to prepare for an earthquake.

And San Bernardino County Sheriff’s Deputy Tracy Klinkhart has more earthquake safety tips in this video.

Share your ShakeOut day photos and videos using the hashtag #ShakeOut and #SBCounty we’ll share them on the County’s social media accounts.

How to help people affected by Hurricane Harvey

San Bernardino County residents who want to help people affected by Hurricane Harvey are encouraged to donate cash, supplies or volunteer their time.

The City of Houston’s Emergency Operations Center is asking individuals who wish to volunteer to call Houston’s 2-1-1 line at (713) 685-2300.

Groups of volunteers are asked to register at www.volunteerhouston.org.

Volunteers for the medical field are encouraged to register at https://texasdisastervolunteerregistry.org/.

Cash donations are being accepted at the Harris County/City of Houston Joint Hotline at (800) 924-5985.

For corporations and businesses that want to donate supplies, please email the following information to Norma.Meadows@houstontx.gov or Carlecia.Wright@houstontx.gov:

  • Name of Organization
  • Name of Contact Person
  • Email Point of Contact
  • Equipment/Supplies/Service(s) to be provided

Donations for those affected by Hurricane Harvey are also being accepted by:

 

County helping Blue Cut victims with asbestos testing and removal

The County is continuing its ongoing effort to reach out and provide assistance to victims of the recent Blue Cut Fire. The county’s latest effort is focused on helping property owners deal with asbestos testing and removal.asbestos-removal-services

Many if not most of the homes and other buildings destroyed or damaged in the fire were built when asbestos was commonly used in many aspects of construction. Asbestos has since been deemed a highly hazardous material, and state law requires that it be collected and disposed of in accordance with specific protocols. Asbestos cannot be dumped in regular trash bins or taken to county landfills.

Testing debris for asbestos and removing it are both costly, and ordinarily these costs would be the sole responsibility of the property owner. There are no standing government programs to assist property owners with the costs of asbestos testing and removal. However, as a special service to victims of the Blue Cut Fire, the San Bernardino County Board of Supervisors has set aside funding to cover the cost of asbestos testing and to assist with the asbestos remediation and demolition process. The county is distributing this informational flyer in both English and Korean to property owners affected by the Blue Cut Fire through the Internet and social media, at the front counters of county and other public agency offices, direct mail, and in-person.

Get registered for the Great California ShakeOut

shakeout-2016Join more than 500,000 people who live and work in San Bernardino County by practicing how to Drop, Cover, and Hold On at 10:20 a.m. on Thursday, Oct. 20 during the Great California ShakeOut Earthquake Drill.

What can you do to get ready for the ShakeOut?
Click here for a flyer to familiarize yourself with what to do when the shaking starts.

If you, or a member of your household, are a person with a disability or have access or functional needs, click here for other tips and things to consider during an earthquake.

Register your family here as ShakeOut participants.

Watch this video to learn how to respond appropriately during an earthquake.

This video gives great advice to businesses and employers about how to prepare for an earthquake.

San Bernardino County Sheriff’s Deputy Tracy Klinkhart has even more earthquake safety tips for you in this video.

Share your ShakeOut day photos and videos using the hashtag #SBCShakeOut and we’ll share them on the County’s social media accounts.

County launches disaster preparedness app

sb ready appLocal public safety officials are encouraging residents to protect themselves and their loved ones before, during, and after a disaster by using a new smartphone app created through the San Bernardino County Office of Emergency Services (County OES) in partnership with QuickSeries Publishing.

“The county’s primary role is protecting the public. The Ready SB app gives residents and their families the tools and information they need to stay safe before, during, and after an emergency,” said Board of Supervisors Chairman James Ramos.

The new app, Ready SB, provides residents with multiple resources that will assist them in preparing for a disaster. Ready SB is now available as a free download from the Apple App Store and the Google Play Store and can immediately help residents prepare themselves for emergencies.

Ready SB features include:

  • My Plan – Answer five simple questions and Ready SB will create your customized emergency supply checklist
  • Alerts – With push notifications, County OES can notify you instantly of emergency situations in your area
  • My Status – Use Ready SB’s integrated messaging system to send an instant status update to your personal emergency contact to let them know you’re OK or that you need assistance
  • Evacmap & Shelters – Find evacuation routes with live traffic patterns and shelter locations with on- and offline mapping
  • Need To Know – Learn all you need to plan for and respond to natural disasters, terrorism, pandemic flu, floods, earthquakes and more
  • Resource List – Find contact information to local health and public safety agencies such as the American Red Cross, Animal Care & Control, county departments, and fire protection agencies

Ready SB’s features can be used with or without Internet connection. The app was created through a grant administered by the Federal Emergency Management Agency. This is the first app of its kind within the state of California.

Public safety officials urge residents to utilize the Ready SB app to make a family emergency plan and stay informed during emergencies.

“Ready SB makes emergency preparedness easier than ever. With one app, residents can stay informed and know exactly what to do to stay safe in case of an emergency,” said Michael Antonucci, Emergency Services Manager of County OES.

Residents are reminded to take the necessary steps to protect their families as firefighters continue to battle and monitor ongoing fires. “The San Bernardino County Fire Department goes above and beyond to protect its residents from emergencies. Now with the Ready SB app, we’re empowering residents with the information they need to take action and prevent themselves from becoming victims of a disaster,” Fire Chief Mark Hartwig said.

For more information on emergency preparedness, visit sbcfire.org. Courtesy photos of the Ready SB app can be found at sbcfire.org/news.aspx.

Limited access on Highway 38 due to power outage

valley of the falls driveMotorists will have limited access at Valley of the Falls Drive on Highway 38 due to Southern California Edison’s work to restore power to San Bernardino Mountain communities.

Officials anticipate the power in affected areas will be out until Monday afternoon. Residents who need shelter are urged to contact the American Red Cross at 909-888-1481 extension 7231 or 909-380-7230.

Nonresidents are being asked to stay out of the area. Road blocks are in place limiting access to residents only.

Also, if you see downed power line or dangling wire – even if it appears not to be live – don’t touch or approach it and call 911 immediately.

County preparing for El Niño storms

Elder Creek at BaselineClearing flood control channels, stockpiling sandbags and holding public outreach meetings in flood-prone areas are just a few things County departments are doing to prepare for El Niño storms this fall and winter.

The Board of Supervisors heard a special presentation today from County staff about what is being done throughout the county to prepare for El Niño.

“The County is doing everything possible to be prepared for heavy rains,” said Board of Supervisors Chairman James Ramos. “Protecting the public is our highest priority. But we are urging the public to do everything they can to protect themselves, their families and their homes. Surviving El Niño will be a team effort.”

The County Office of Emergency Services is working in conjunction with the Department of Public Works, the Sheriff’s Department, County Fire, and Special Districts – along with local, regional and state partners – to make sure all safety issues throughout the county are being addressed. Risks of flooding and mudslides are higher in areas that have recently experienced wildfires.

Flood control channels and culvert crossings are being cleared in anticipation of heavy rains and advance teams are advising homeless encampments to relocate.  More than 200,000 sandbags are being stockpiled and inmate hand crews have been trained in sandbagging, flood fight techniques and debris removal.  Additional weather stations were added throughout the county and the real-time rain gauge alert system is being updated. Sheriff’s deputies and County firefighters are practicing procedures for swift water rescue training.

Public outreach meetings have been held in Lake Arrowhead, Yucaipa and Victorville to update residents on the latest El Niño forecast and what County departments are doing to prepare. Residents were also offered flood preparation materials. More public meetings will be held at 5:30 p.m. on Nov. 9 at the Yucca Valley Community Center, 57090 Twentynine Palms Highway in Yucca Valley and at 5:30 p.m. on Nov. 12 at the Victoria Gardens Cultural Center, 12505 Cultural Center Drive in Rancho Cucamonga. A meeting time and date for the San Antonio Heights/Mt. Baldy area will be announced soon.

An El Niño resources web page for residents to obtain information on storm preparation is available at http://www.sbcounty.gov/main/elnino.asp.

El Niño is coming, are you ready?

Elder Creek at BaselineThe San Bernardino County Fire Department Office of Emergency Services will host a series of public awareness meetings beginning tonight regarding this winter’s expected El Niño storm system.

The first meeting will be held Oct. 28 at 5:30 p.m. at  Victorville City Hall, 14343 Civic Drive.

Meetings will also be held on:

– Monday, Nov. 9 at 5:30 p.m. at the Yucca Valley Community Center, 57090 Twentynine Palms Highway in Yucca Valley
– Thursday, Nov. 12 at 5:30 p.m. at the Victoria Gardens Cultural Center, 12505 Cultural Center Drive in Rancho Cucamonga

The public is strongly encouraged to attend. The best way to get prepared is to get informed. The first 50 attendees will receive a personal disaster preparedness kit from California Volunteers.

In its most recent El Niño Diagnostic Discussion, the National Weather Service along with the federal Climate
Prediction Center stated “there is an approximately 95 percent chance” that El Niño will continue through the winter
and begin to weaken in the spring.

After four years of drought, our ground is so dry and hard that it cannot absorb enough water when we do get
rain, which leads to dangerous flooding situations. Risks are higher for areas that have experienced wildfires
recently, specifically the risk of mudslides. According to the US Geological Survey, “post-fire landslide hazards
include fast-moving, highly destructive debris flows that can occur in the years immediately after wildfires in
response to high intensity rainfall events.”

Already this year we have seen multiple major flooding and mudslide events. In mid-October, flooding and mud
flows trapped hundreds of motorists in adjacent counties and forced the temporary closure of Interstate 5
through the Tehachapi Mountains. In early September, a couple on a first date got caught in a flash flood at Mill
Creek crossing in Forest Falls. While she was able to make it to shore, he did not make it out of the water alive.
In August, flash flooding in Riverside County washed out a bridge on Interstate 10.

San Bernardino County Fire Office of Emergency Services, the National Weather Service, San Bernardino County Public Works, and the state Department of Water Resources will update you on the latest El Niño forecast and how local
government is preparing. They will also provide flood preparation materials for residents.

For additional information, please contact the Office of Emergency Services at (909) 356-3998. To learn more
about flood preparation, visit www.sbcfire.org or visit the County’s El Niño page.

Get ready to ShakeOut for earthquake safety on Thursday

Drop Cover and Hold OnOn Thursday, Oct. 16 at 10:16 a.m., over half a million people in San Bernardino County will be participating in the DROP, COVER and HOLD ON Great California ShakeOut earthquake drill. Take this opportunity to evaluate your own personal level of preparedness and determine the steps necessary to better prepare yourself and your family to survive and recover.
Let your family know that they can listen to the ShakeOut earthquake announcement tomorrow, 10/16 at 10:16 a.m., on:

KFRG 95.1 FM (Inland Empire and SB Mountains)
KRXV 98.1 (Mojave Desert)
KZXY 102.3 (Victor Valley)
KDES 98.5 (Morongo Basin)

Make a commitment to care… don’t let preparedness be a once a year event. Steps you take today and in the following days will affect your family’s ability to get back to normal sooner after the next major earthquake.

Make this the year you did something to encourage the survival of your family, friends and coworkers in a major earthquake. Watch this video to learn more about earthquake safety.

For more information, visit www.shakeout.org/California.

Twitter @SBCountyFollow @SBCounty on Twitter!