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A Message from Chairman Curt Hagman

Monday marks the fourth anniversary of the December 2, 2015 terrorist attack in San Bernardino. On that day, 14 people, including 13 members of our County family, were taken from us. Many more were wounded, physically and emotionally.

We will always remember these 14 souls, and we will continue to support those who are still healing.

The County Government Family invites you to join us wherever you may be in observing a moment of remembrance at 10:55 a.m. on Monday, December 2.

At that time, the County will pay tribute on our FacebookTwitter, and Instagram platforms. I have directed flags at all County facilities to be flown at half-mast on Monday. If you fly an American flag at home or at your place of work, we ask that you lower your flags to half-staff on Monday in honor of those who were taken from us on that tragic day four years ago.

If you are experiencing trauma stemming from the events of December 2, 2015, resources are available to help you. Please click here for more information.

Please continue to support those who are still hurting and healing and continue to care for each other.

Sincerely,
Curt Hagman
Chairman, Board of Supervisors

 

Assistant Fire Chief Dan Munsey appointed new County Fire Chief

Assistant Fire Chief Dan Munsey

Assistant County Fire Chief Dan Munsey will serve as the new Fire Chief for the San Bernardino County Fire Protection District effective immediately following his appointment by County Chief Executive Officer Gary McBride, with concurrence from the Board of Supervisors.

Munsey, who has served with County Fire since 1995, succeeds Mark Hartwig, who left the department in February to accept a job as fire chief for Santa Barbara County. Deputy Fire Chief Don Trapp has served as interim chief since Hartwig’s departure.

Munsey’s appointment concluded a nationwide recruiting effort that began shortly after Hartwig’s departure and yielded a broad field of applicants.

“There were several outstanding candidates,” McBride said. “But the Board and I concluded that Assistant Chief Munsey offered the best combination of the traits we were seeking: the leadership skills and commitment to operate County Fire effectively and professionally, and the ability and desire to work productively with public safety agencies throughout the county.”

“Being chosen to serve as fire chief for this organization is a tremendous honor,” Munsey said. “This is a team of highly skilled, dedicated professionals who serve a great community. I am excited about this opportunity to lead them and provide them with the tools and the environment they need to help County Fire fully achieve its great potential.”

In his most recent assignment as Assistant Chief, Division 11, Munsey was responsible for rescue operations, fire, and emergency medical response in the High Desert region, which is the largest of the five regions served by San Bernardino County Fire.

Munsey began his career in the fire service in 1995 as a paid-call firefighter. He became a full-time firefighter in 1998, where he was assigned to Lake Arrowhead. He has worked in every division of County Fire, promoting to captain in 2004, battalion chief in 2008, and assistant chief in March 2014.

Munsey holds a master’s degree in public administration with an emphasis on business and government and a bachelor’s degree in business administration from Grand Canyon University. Munsey is the current president of the Operations Section of the California Fire Chiefs Association and president of the Hi-Desert Water District Board of Directors. He has been active for a decade in the Rotary Club of San Bernardino, Victorville, and Yucca Valley.

In 2013, Munsey graduated from the San Bernardino County Management & Leadership Academy, a program that provides comprehensive management and leadership training to county employees. Participants gain theoretical and practical knowledge of public service management and leadership practices, with specific emphasis on understanding their application within San Bernardino County government.

The San Bernardino County Fire Protection District has about 1,000 employees, covers approximately 19,000 of the county’s 20,105 square miles, and serves more than 60 incorporated municipalities and unincorporated communities within four Regional Service Zones – Mountain, North Desert, South Desert and Valley – including the City of Grand Terrace, City of Hesperia, City of Needles, City of San Bernardino, City of Twentynine Palms, City of Upland, Town of Yucca Valley, and unincorporated areas. Additionally, County Fire provides contractual fire protection services to two cities: Adelanto and Fontana, via its independent fire protection district.

County Fire is a community-based, all-hazard emergency services organization providing emergency mitigation and management for fire suppression, emergency medical services, ambulance services, hazardous materials response, arson investigation, hazard and terrorism/weapons of mass destruction abatement, and technical rescue, including water-borne, flooding and mudslide, and winter rescue operations.

County wins top statewide award for reports on 2015 terror tragedy

San Bernardino County’s Terrorist Attack Legacy Report & Organizational Review created following the December 2, 2015 tragedy won a prestigious California Counties Innovation Award on Monday from the California State Association of Counties (CSAC) and was considered one of the top two projects in the state by CSAC’s judges out of 284 entries.

One report is an organizational review documenting County government’s response to and recovery from the attack. The other is a first-of-its-kind legacy report designed as a resource for other agencies coping with or preparing for a similar incident.

“Our County suffered a terrible tragedy when our employees were attacked on December 2, 2015. There was no guidebook for us to follow to help us deal with an endless array of unprecedented immediate and long-term challenges,” said Board of Supervisors Chairman Curt Hagman.  “We hope that something like this never happens again, but we knew that we had a duty to commission these reports to help other public agencies navigate the circumstances no one ever hopes to face. We are deeply honored by this recognition.”

The legacy document can be viewed here and the organizational review is available here. Both reports can be found at sbcounty.gov in the “Where to Find” section under “December 2 Legacy Report and Organizational Review.” The County also provided the reports to leaders at CSAC, the National Association of Counties, the League of California Cities, the National League of Cities, and the International City/County Management Association as a resource to them and their members.

The reports were created by CPARS Consulting which assembled a team of experts in emergency management and response, communications and public information, and human resources and employee services to interview hundreds of County employees and review documents.

CSAC also recognized the San Bernardino County Department of Aging and Adult Services with two awards – a Challenge Award for their Mobile Health Outreach – Anatomical Models program which helps educate older and disabled adults on self-examinations and identifying potentially life-threatening health issues; and a Merit Award for their Coordinated Care Collaborative program, which ensures low-income seniors and persons with disabilities, who qualify for both Medicare and Medi-Cal, receive optimal case management services.

The San Bernardino County Department of Child Support Services also received a CSAC Merit Award for their Service of Process program, which expedites service of summons and complaints for child support and reduces costs by utilizing certified mail for child support customers residing outside of California.

Each year, CSAC honors best practices in county governments in California. This year, CSAC received 284​ entries from counties throughout California. The County of San Bernardino won five CSAC Awards in 2018, four in 2017, four in 2016, three in 2015 and 2014, five in 2013, three in 2012, two in 2011 and one in 2010.

The County has won more than 300 state and national awards for innovative and cost-saving programs since 2010, including 52 awards from the National Association of Counties in May.

“Our County is proud CSAC and other organizations consistently recognize the commitment to public service and work ethic our employees exhibit on a daily basis – whether it be another community impacted by violence, or seniors and children who need and deserve services in our county,” Hagman said.

CSAC will present the awards to the County at an upcoming San Bernardino County Board of Supervisors meeting.

County wins 52 awards from National Association of Counties

San Bernardino County programs that help young people prepare for the workforce, improve the health of residents, promote literacy and simplify access to public services are among 52 programs that won 2019 Achievement Awards from the National Association of Counties (NACo), the highest number of NACo awards ever won by San Bernardino County.

“We are so proud that we broke our own record and that our County employees are being recognized on a national stage for the work they do to provide faster, easier and more efficient services to our residents and businesses,” said Board of Supervisors Chairman Curt Hagman.

Since 2010, San Bernardino County has won 336 Achievement Awards from NACo, an organization that honors innovative, effective county government programs that enhance services for residents.

Nationally, NACo Achievement Awards are given in 18 different categories that reflect the variety of services counties provide. San Bernardino County won awards in 11 categories judged by NACo. Winners will be recognized at NACo’s 2019 Annual Conference and Exposition July 12-15 in Clark County, Nevada.  This year, NACo reviewed 616 entries from counties and state associations in 32 states.

The Board of Supervisors will recognize and honor the people and departments responsible for the winning programs and services below at an upcoming event:

Category: Arts, Culture and Historic Preservation

“Footsteps to You: Chattel Slavery” Exhibit and School Program – Museum

Co-curating Tribal Culture: Sacred Earth Exhibition – Museum

Category: Children and Youth

Speed-Hiring Collaborative to Resolve Staffing Shortage – Children and Family Services

Family Reunification Celebration Program – Children and Family Services

Referral, Screening, Assessment and Treatment Program – Children and Family Services

Little Mobile Libraries –Probation

Category: Civic Education and Public Information

Probation External Affairs: Community Engagement and Outreach Campaign – Probation

Public Health Night: Home Run For Health – Public Health

Environmental Health Services Mosquito and Vector Control Roundtable – Public Health

Second District Youth Council – Board of Supervisors Second District, Supervisor Janice Rutherford

Category: Community and Economic Development

MOU Partnership Desk Reference Guide and Referral Program  – Workforce Development

Regional Approach to Incumbent Worker Training – Workforce Development

GenerationGo! Career Pathways Program – Workforce Development

Vision2Succeed – Economic Development

Category: County Administration and Management

DMV Title and Registration Program – Fleet Management

Category: Criminal Justice and Public Safety

Real Estate Fraud Prevention – Courtesy Notification Program – Assessor-Recorder-Clerk/District Attorney/Information Services Department

S.T.A.R.T. – Sheriff’s Transitional Assistance Reentry Team – Sheriff

Human Trafficking Task Force – Sheriff

Crisis Intervention Training for Law Enforcement and Community Partners – Behavioral Health

Field Watch Commander Program – Probation

Category: Health

Diabetes F.I.T Education Program – Arrowhead Regional Medical Center

Supporting Health and Personal Empowerment (SHAPE) in the Community – Arrowhead Regional Medical Center

Zum Up Community Intervention Program – Public Health

Historic Policy Change through a System Approach of Health Promotion – Public Health

Utilizing Collaborative Partnerships to Leverage Resources and Enhance the Summer Meals Program in San Bernardino County – Public Health

Category: Human Services

APS Postal Workers – Help Stamp Out Abuse –Aging and Adult Services

Public Health Nurse Mobile Health Outreach Anatomical Models – Aging and Adult Services

Coordinated Care Collaborative – Aging and Adult Services

Mobile Device Program – Aging and Adult Services

Human Services (HS) Emergency Response Codes (ERC) – Human Services

Fathers Toolbox – Children’s Network/Performance, Education and Resource Centers

Older Adult Community Services Program – Behavioral Health

Certified Mail Process – Child Support Services

Proactive Texting Program – Transitional Assistance Department

HS Time Study Enhancement and EMACS Integration – Transitional Assistance Department

CalHEERS Ticket Portal – Transitional Assistance Department

CalFresh Outreach – Transitional Assistance Department

Streamlined Application Process – Transitional Assistance Department

Military Outreach – Child Support Services

Resource Fairs and MWDCSS – Child Support Services

Category: Information Technology

Property Tax Refund (PIRFnet) Enhancement Project – Auditor-Controller/Treasurer/Tax Collector

Remittance System – Auditor-Controller/Treasurer/Tax Collector

Cashiering System – Auditor-Controller/Treasurer/Tax Collector

SB SAFE Website – Information Services Department

Embracing GIS Technology for the Homeless Point-in-Time Count – Information Services Department

Broadband Grant Provides Digital Literacy in Low-Income Communities – Housing Authority

Environmental Health Services Pool Safety Survey Application – Public Health

Environmental Health Services E-receipting – Public Health

Retail Story Map – Economic Development

Category: Libraries
STEM in the Library – County Library

Student Digital Library Cards – County Library

Category: Personnel Management, Employment and Training

From Pilot to Program: DPH Mentoring Program – Public Health

To view all NACo Achievement Award winners, visit https://explorer.naco.org/cf_naco/cffiles_web/awards/award_srch.cfm.

County’s homelessness efforts impress new governor

From left, County CEO Gary McBride, Board of Supervisors Vice Chair Josie Gonzales, Board of Supervisors Chairman Curt Hagman and Gov. Gavin Newsom listen to presentations outlining the county’s efforts to combat homelessness.

San Bernardino County officials and their community partners impressed California’s new governor this week with the various strategies being employed to combat homelessness in America’s largest county.

Gov. Gavin Newsom said he was so inspired by the “big ideas” at work in San Bernardino County that he will work with the state Legislature to set aside funding in the state’s upcoming 2019-2020 budget to enhance support for the county’s efforts.

“This seems to me to be an extraordinary opportunity,” Gov. Newsom said. “I have the privilege of this moment to convince my legislative colleagues that this is a wise investment.”

“I am going back home re-energized,” he continued. “I want to look to redirect some of that money in a much more robust way. … That’s missing from my budget, but it doesn’t have to be on May 1. We can figure out ways to bolster that effort.”

San Bernardino County’s innovative approaches to address homelessness – which have received accolades at the state and national levels – focus on collaboration, creation of available dwelling units, whole-person healthcare, jobs, and technology. Efforts are coordinated by the county’s Interagency Council on Homelessness, which is chaired by Fifth District Supervisor Josie Gonzales and includes representatives from many cities within the county, and a variety of county departments, non-profit organizations, and other service providers.

During the meeting with Gov. Newsom on April 16, 2019, at Arrowhead Regional Medical Center McKee Family Health Center in San Bernardino, county and private sector partners outlined some of the county’s approaches toward ending homelessness, including:

  • Managed healthcare to ensure newly-housed people achieve and maintain physical and behavioral wellness to help prevent them from reverting to homelessness and relying on more costly emergency room care for their basic needs.
  • The conversion of hotels and motels to provide homes for the homeless. The Housing Authority of San Bernardino County and its private sector partners are in the process of converting motels in San Bernardino and Victorville into housing for homeless people. Tod Lipka, president and CEO of Step Up said there are 75 hotels and motels in the region that could be converted into housing if the state could provide funding for rent vouchers.

“There are wonderful things happening at the local level,” Gov. Newsom said. “We’ll have your back and we’ll be providing an unprecedented amount of resources, and we’re here for the long haul.”

Virulent Newcastle Disease Update: Quarantine Boundaries Modified in Southern California

California State Veterinarian Dr. Annette Jones today modified Southern California’s quarantine area to further restrict bird movement as work continues to eradicate virulent Newcastle disease (VND). The quarantine mandates the reporting of sick birds and prohibits poultry owners from moving birds in all of Los Angeles County, and in large areas of San Bernardino and Riverside counties.

The modified quarantine extends from the northern and southern borders of western Riverside County to the Salton Sea—including the Coachella Valley—and as far east as Yucca Valley in San Bernardino County, with a northern boundary of State Route 58 at the Kern County line. The quarantine language and a map may be found at CDFA’s VND Web site.

The quarantine requires bird owners to allow diagnostic testing, to isolate poultry from other species, to cease exhibitions, to stop the shipping and receiving of birds, and to enhance biosecurity.

“By modifying the quarantine area in Southern California, we are building upon an ongoing effort to eradicate virulent Newcastle disease,” said Dr. Jones. “The primary way that VND spreads is by people moving sick birds. Extending the prohibition of bird movement across a larger area is the next logical step in being able to stop the spread of the virus and to eradicate the disease.”

VND is a nearly-always fatal respiratory infection in poultry. Birds may seem healthy but will die within days of being infected. There is no cure. The virus is also transmitted by people who have VND on their clothes or shoes, and by equipment or vehicles that can transport the disease from place to place.

There are no human health concerns provided that any meat or eggs are cooked properly. People who come in direct contact with the virus may develop conjunctivitis-like symptoms or run a mild fever.

The only way to stop the virus and eradicate the disease is to euthanize birds. This includes all infected birds as well as birds within heavily-infected areas.

Since May 2018, staff from the California Department of Agriculture (CDFA) and the U.S. Department of Agriculture (USDA) have been working in joint incident command to eradicate VND in Southern California. The highly contagious virus has resulted, or will soon result, in the euthanasia of more than one million birds in Los Angeles, Riverside, San Bernardino, and Ventura counties.

Birds from four poultry industry producers in Riverside County and two poultry industry producer in San Bernardino County have also been infected with VND and all birds in those facilities have been or will be euthanized.

For more information about movement restrictions, biosecurity, and testing requirements, please call the Sick Bird Hotline (866) 922-2473 or email SFSPermits@cdfa.ca.gov.

Deputy Fire Chief Trapp to serve as interim chief

County Chief Executive Officer Gary McBride has announced that Deputy County Fire Chief Donald W. Trapp will serve as interim chief during a nationwide recruitment for a new chief to succeed Mark Hartwig, who is leaving County Fire on Feb. 15 to begin serving as fire chief for Santa Barbara County.

“We would like to thank Don and all of the dedicated men and women of the Fire Protection District for their service and leadership during this transition period,” McBride said.

“I am honored to lead such a talented team of men and women who are proud to be serving in their communities,” Trapp said. “Through teamwork and collaboration with our partner agencies and the communities we serve, we will continue efforts towards community risk reduction plans. Looking for ways to reduce operating costs while still providing the highest level of fire, rescue and emergency medical services remains a priority.”

Trapp has served the San Bernardino County Fire Protection District for 29 years, promoting through the ranks in the Valley, Wrightwood, North Desert and Lake Arrowhead areas. He was appointed Deputy Chief of Administration in July 2015, and has served as Deputy Chief of Operations from 2017 to present. He is responsible for overseeing all fire suppression, emergency medical services, and rescue operations.

Trapp serves on the state Firescope Operations Team and serves as the Operational Area Coordinator.

Trapp became interested in the fire service right out of high school and became a paid-call firefighter for the California Department of Forestry and Fire Protection in Temecula. He began his full-time fire service career with San Bernardino County Fire in 1989 in Fontana.

Throughout his career in County Fire, Trapp has remained heavily involved in the communities served by the district. He has served on the Emergency Medical Services committee, and co-chaired both the Operations Leadership Team and the Hiring, Testing & Development committees.

County wins 5 awards from California State Association of Counties

Innovative programs that improve food safety, develop job prospects for high school students and streamline the way the County’s roads are maintained are among five programs recognized with prestigious Merit Awards by the California State Association of Counties (CSAC).

“These well-deserved awards illustrate the great work being done by County employees putting the public’s hard-earned tax dollars to work improving life in San Bernardino County,” said Board of Supervisors Chairman Robert A. Lovingood. “These five programs are examples of how the County is working hard and working smart to create a community where residents and investors can prosper and achieve well-being.”

Each year, CSAC honors best practices in county governments in California. This year, CSAC received 275 entries from counties throughout California. The County of San Bernardino won four CSAC awards in 2017, four in 2016, three in 2015 and 2014, five in 2013, three in 2012, two in 2011 and one in 2010.

The County has won more than 300 state and national awards for innovative and cost-saving programs since 2010, including 42 awards from the National Association of Counties in May.

In CSAC’s Government Finance, Administration and Technology category, County departments won three Merit Awards.

  • The Environmental Health Services Division won for the Elevated Risk Plan program which improved food handling practices at food facilities that had a higher risk of causing food-borne illnesses and helped operators learn to achieve long-term compliance.
  • The County’s Workforce Development Department won for the Generation Go! Work-Based Learning Program which helped 14 high school students complete their medical assistant certification work experience hours at Arrowhead Regional Medical Center in May 2018. The program also prepared 452 students to complete a job readiness class in summer 2018 in order to go on to enroll in a credit-earning work experience course at a community college.
  • The Fleet Management Department won for the In-House Vehicle Title, Registration and Plates program which eliminated delays in obtaining registration, title and license plates from the Department of Motor Vehicles. The County is responsible for more than 6,000 vehicles and pieces of equipment ranging from golf carts to earth movers. Fleet Management staff learned they could become internal DMV registrars with training through the DMV Business Partner Automation Program. San Bernardino County is the first governmental DMV Business Partner in California.

In the Health And Human Services category, the Department of Behavioral Health won a Merit Award for its Video Interpretation program. Behavioral Health partnered with the Health Care Interpreter Network to pilot the use of a real-time video interpretation system which provides an immediate translator of a broad spectrum of languages including American Sign Language in order to improve access to care and services.

In the Housing, Land Use and Infrastructure category, San Bernardino County Department of Public Works won a Merit Award for its Performance Based Pavement Preservation program which improved the way the County maintains more than 2,175 miles of paved roads. The Department of Public Works categorizes its roads, confines projects to remain within a geographical zone and conducts preventative maintenance prior to critical points before road repair costs escalate.

Artists worldwide apply to design December 2 Memorial project

Eighty-five artists from around the world submitted proposals to design and construct the December 2 Memorial project.

In May, the December 2 Memorial Committee invited artists, designers and architects locally and internationally to submit their ideas for the memorial which will be located on the east side of the County Government Center in San Bernardino.

The proposals include submissions from Britain, Australia, Canada, Mexico, Germany, Spain, China, Korea, Singapore and Argentina as well as from across the United States and San Bernardino County. A mix of young artists and established artists, as well as landscape architects and designers are among those who have applied to design the memorial.

The Board of Supervisors retained Community Arts Inc. to assist the committee in vetting the proposals and they will present a report for the Memorial Committee to consider at their next meeting on Sept. 5.

The Memorial Committee’s mission statement says the artwork must:

  • Permanently honor and celebrate the innocent souls taken from us by a brutal and cowardly act of terror on December 2, 2015 and provide enduring recognition of the County employees who witnessed the attack, many of whom were physically injured and all of whom were spiritually wounded.
  • Acknowledge those who bravely and selflessly provided protection, comfort, and support to the loved ones of those who were lost, the wounded, our San Bernardino County Government Family, and our county community on the day of the attack and in the days, weeks, and months that followed.
  • Ensure that our efforts focus on life, love, peace, tolerance, and San Bernardino County’s historic and enduring tradition of strength, determination and resiliency.

Five artists will be chosen from the submissions and selected artists will be commissioned to develop and submit detailed proposals and maquettes. A finalist will then be chosen to produce the memorial.

The December 2 Memorial Committee, led by Fifth District Supervisor Josie Gonzales, is comprised of employees from the Environmental Health Services division and family members of the County employees who were taken from us on that day along with representatives from appropriate County departments.

County wins 42 awards from National Association of Counties

San Bernardino County programs that enhanced services for children and seniors, promoted civic engagement and encouraged literacy are among 42 groundbreaking initiatives that won 2018 Achievement Awards from the National Association of Counties (NACo).

The Department of Public Health won five awards from NACo for working with cities to develop a Healthy Communities plan, helping restaurants reduce food-borne illnesses, and improving monitoring of mosquito-borne diseases throughout the county. Aging and Adult Services won four awards for streamlining services for seniors and their families. The San Bernardino County Library won three awards for a collaboration with Baker’s Drive Thru to provide a read-for-rewards program to promote literacy, for developing a popular collection of new materials with input from customers and for a new Digital E-Card for patrons who choose to view e-books and other electronic resources online.

“It is an honor to be recognized by NACo for the work our employees do to provide top-notch services and to help empower people who live and work in our communities,” said Board of Supervisors Chairman Robert A. Lovingood.

Since 2010, San Bernardino County has won 284 awards from NACo, an organization that honors innovative, effective county government programs that enhance services for residents.

Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. San Bernardino County won awards in 11 categories judged by NACo. This year, NACo recognized 615 entries from 116 counties and state associations in 29 states.

The Board of Supervisors will recognize and honor the people and departments responsible for the winning programs and services below at an upcoming public meeting:

Category: Arts, Culture and Historic Preservation

 

Assessor-Recorder-Clerk – Historical Archives #ThrowbackThursday Video Series

 

Category: Children and Youth

 

Children and Family Services – After-hours Response Center

Children and Family Services – Collaborative Initiative for Foster Parent Recruitment and Support

Children and Family Services – Resource Family Specialists (RFS) Program

San Bernardino County Museum –Curious CITY at the Victor Valley Museum

Preschool Services Department – Footsteps 2 Brilliance

 

Category: Civic Education and Public Information

 

Registrar of Voters – Election Selfie Program

 

Category: Community and Economic Development

 

Community Development and Housing – Horizons at Yucaipa Housing Project

Housing Authority – Transitioning out of the Traditional Public Housing Business

Land Use Services – Community Plans Continuum

Preschool Services – Apprenticeship Training Program

Preschool Services Department – Online High School Diploma Program

 

Category: County Administration and Management

 

Department of Agriculture/Weights and Measures – Reducing Water Usage and Time In The Inspection Of Water Sub-Meters

Housing Authority – Successful Transfer of the Upland Housing Authority Affordable Housing Programs

Registrar of Voters – EC File – An Automated Candidate Filing Program

 

Category: Criminal Justice and Public Safety

 

Department of Behavioral Health – Corrections To A Safer Community Program

Probation Department – Five Keys Educational Program at Probation Adult Day Reporting Centers

 

Category: Health

 

Arrowhead Regional Medical Center – Behavioral Health Service Delivery Model Program

Arrowhead Regional Medical Center – Maternal Mental Wellness Program

Department of Behavioral Health – Military Services and Family Support program

Department of Behavioral Health – Psychiatric Partnering Program

Department of Public Health – An Innovate Approach to Healthy Communities – Evaluation and Strategic Plan

Department of Public Health – Elevated Risk Plan

Department of Public Health – Invasive Aedes Surveillance Program

 

Category: Human Services

 

Aging and Adult Services – APS Prepaid Card Program

Aging and Adult Services – In-Home Supportive Services Quality Improvement Initiatives

Aging and Adult Services – Optimizing Services for Conservatees

Aging and Adult Services – Public Guardian Reading Room

Children’s Network – Engaging and Connecting Volunteer Mentors with System Involved Children

Child Support Services – Call Center Expansion and Holistic Case Management

Transitional Assistance Department – Self-Service Options Campaign

Transitional Assistance Department – Supervisor Academy

Veterans Affairs – Incarcerated Veteran Project

 

Category: Information Technology

 

Department of Airports – QR Reporting Signage Program – Department of Airports

Department of Public Health – HealthStat – Open Performance Dashboard

Department of Public Health – Web-based Tracking and Reporting of Strategic Plan Objectives

Information Services Department – EZ Online Permitting (EZOP) Website

Purchasing and Information Services departments – Temporary Employee Portal

 

Category: Libraries

County Library – Baker’s Drive Thru Fall Read for Rewards Reading Initiative

County Library – E-Content Library Card: A Digital Library Card

County Library – Library Collection Development Evolution Strategy

 

Category: Personnel Management, Employment and Training

 

Department of Public Works – Public Works 4 You Day

To view specific information about each program, visit http://www.naco.org/blog/2018-achievement-award-winners-announced

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