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San Bernardino County programs that enhanced services for children and seniors, promoted civic engagement and encouraged literacy are among 42 groundbreaking initiatives that won 2018 Achievement Awards from the National Association of Counties (NACo).
The Department of Public Health won five awards from NACo for working with cities to develop a Healthy Communities plan, helping restaurants reduce food-borne illnesses, and improving monitoring of mosquito-borne diseases throughout the county. Aging and Adult Services won four awards for streamlining services for seniors and their families. The San Bernardino County Library won three awards for a collaboration with Baker’s Drive Thru to provide a read-for-rewards program to promote literacy, for developing a popular collection of new materials with input from customers and for a new Digital E-Card for patrons who choose to view e-books and other electronic resources online.
“It is an honor to be recognized by NACo for the work our employees do to provide top-notch services and to help empower people who live and work in our communities,” said Board of Supervisors Chairman Robert A. Lovingood.
Since 2010, San Bernardino County has won 284 awards from NACo, an organization that honors innovative, effective county government programs that enhance services for residents.
Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. San Bernardino County won awards in 11 categories judged by NACo. This year, NACo recognized 615 entries from 116 counties and state associations in 29 states.
The Board of Supervisors will recognize and honor the people and departments responsible for the winning programs and services below at an upcoming public meeting:
Category: Arts, Culture and Historic Preservation
Assessor-Recorder-Clerk – Historical Archives #ThrowbackThursday Video Series
Category: Children and Youth
Children and Family Services – After-hours Response Center
Children and Family Services – Collaborative Initiative for Foster Parent Recruitment and Support
Children and Family Services – Resource Family Specialists (RFS) Program
San Bernardino County Museum –Curious CITY at the Victor Valley Museum
Preschool Services Department – Footsteps 2 Brilliance
Category: Civic Education and Public Information
Registrar of Voters – Election Selfie Program
Category: Community and Economic Development
Community Development and Housing – Horizons at Yucaipa Housing Project
Housing Authority – Transitioning out of the Traditional Public Housing Business
Land Use Services – Community Plans Continuum
Preschool Services – Apprenticeship Training Program
Preschool Services Department – Online High School Diploma Program
Category: County Administration and Management
Department of Agriculture/Weights and Measures – Reducing Water Usage and Time In The Inspection Of Water Sub-Meters
Housing Authority – Successful Transfer of the Upland Housing Authority Affordable Housing Programs
Registrar of Voters – EC File – An Automated Candidate Filing Program
Category: Criminal Justice and Public Safety
Department of Behavioral Health – Corrections To A Safer Community Program
Probation Department – Five Keys Educational Program at Probation Adult Day Reporting Centers
Arrowhead Regional Medical Center – Behavioral Health Service Delivery Model Program
Arrowhead Regional Medical Center – Maternal Mental Wellness Program
Department of Behavioral Health – Military Services and Family Support program
Department of Behavioral Health – Psychiatric Partnering Program
Department of Public Health – An Innovate Approach to Healthy Communities – Evaluation and Strategic Plan
Department of Public Health – Elevated Risk Plan
Department of Public Health – Invasive Aedes Surveillance Program
Category: Human Services
Aging and Adult Services – APS Prepaid Card Program
Aging and Adult Services – In-Home Supportive Services Quality Improvement Initiatives
Aging and Adult Services – Optimizing Services for Conservatees
Aging and Adult Services – Public Guardian Reading Room
Children’s Network – Engaging and Connecting Volunteer Mentors with System Involved Children
Child Support Services – Call Center Expansion and Holistic Case Management
Transitional Assistance Department – Self-Service Options Campaign
Transitional Assistance Department – Supervisor Academy
Veterans Affairs – Incarcerated Veteran Project
Category: Information Technology
Department of Airports – QR Reporting Signage Program – Department of Airports
Department of Public Health – HealthStat – Open Performance Dashboard
Department of Public Health – Web-based Tracking and Reporting of Strategic Plan Objectives
Information Services Department – EZ Online Permitting (EZOP) Website
Purchasing and Information Services departments – Temporary Employee Portal
County Library – Baker’s Drive Thru Fall Read for Rewards Reading Initiative
County Library – E-Content Library Card: A Digital Library Card
County Library – Library Collection Development Evolution Strategy
Category: Personnel Management, Employment and Training
Department of Public Works – Public Works 4 You Day
To view specific information about each program, visit http://www.naco.org/blog/2018-achievement-award-winners-announced
The Board of Supervisors retained Community Arts Inc. to assist the committee by issuing an invitational call for submittals to artists, designers, architects and creative teams. More information about the invitational call can be viewed here.
The Memorial Committee selected the east side of the San Bernardino County Government Center campus at 385 N. Arrowhead Avenue in San Bernardino, as a site for the memorial. According to the committee’s mission statement, the artwork must:
- Permanently honor and celebrate the innocent souls taken from us by a brutal and cowardly act of terror on December 2, 2015 and provide enduring recognition of the county employees who witnessed the attack, many of whom were physically injured and all of whom were spiritually wounded.
- Acknowledge those who bravely and selflessly provided protection, comfort, and support to the loved ones of those who were lost, the wounded, our San Bernardino County Government Family, and our county community on the day of the attack and in the days, weeks, and months that followed.
- Ensure that our efforts focus on life, love, peace, tolerance, and San Bernardino County’s historic and enduring tradition of strength, determination and resiliency.
The call is open to everyone. Artists or their representatives are asked to submit documentation including a statement of interest, examples of past projects or artwork, a resume, three professional references, and the availability to start the project in January 2019.
Submittals will be evaluated based upon:
- Artistic vision
- Examples of past work
- Suitability of materials
- Past experience or the ability to team with experienced architects and engineers
- Evidence of the artist or team completing past projects on time and within budget
Materials can be submitted online through Slideroom at https://community-arts.slideroom.com. Alternately, submittals can be mailed to: Community Arts, Inc., 15 Douglass Street, San Francisco, CA 94114
Please email questions to: firstname.lastname@example.org.
Submittals of interest from artists are due by 5 p.m. on July 16, 2018. Five artists will be chosen from the submissions and selected artists will be commissioned to develop and submit detailed proposals and maquettes. A finalist will then be chosen to produce the memorial.
The December 2 Memorial Committee, led by Fifth District Supervisor Josie Gonzales, is comprised of employees from the Environmental Health Services division and family members of the county employees who were taken from us on that day along with representatives from appropriate county departments.
The San Bernardino County Board of Supervisors recognized 41 County employees today during the Public Service Recognition Award for Excellence ceremony at the San Bernardino County Government Center. The annual event recognizes the everyday work of public servants. One employee from each County department is selected for an Award for Excellence, based on outstanding service to the county and its citizens.
The County’s honoree selection is based on specific criteria including customer service, initiative and leadership, accomplishments, and the commitment to the realization of our Countywide Vision. Following the awards presentation, honorees were recognized with a private reception in the government center rotunda, sponsored by the San Bernardino County Human Resources department.
This year marked the 29th year the County has participated in this national Public Service Recognition Week event. Public employees in the United States and around the world take part in the annual celebration honoring the men and women serving America as federal, state, and local government employees.
The following County employees were recognized as part of Public Service Recognition Week:
Brooke Bradshaw, Aging and Adult Services
Bradley Bush, Agriculture/Weights and Measures
Nicole Leyden, Airports
Anna Marie Johnson-Earls, Arrowhead Regional Medical Center
Theresa Valdes, Assessor-Recorder-County Clerk
Scott Reed, Auditor-Controller/Treasurer/Tax Collector
Jacqulyn Pringle, Department of Behavioral Health
Julianne Torres, Board of Supervisors
Jessica Poche, Department of Child Support Services
Pierre Duong, Children and Family Services
Janki Patel, Children’s Network
Mariela Barrera, Clerk of the Board
Alberto Jasso, Community Development and Housing
Laura Crane, County Counsel
Jill Gregory, District Attorney
Richard Vaughn, Economic Development Department
Tom Forster, Finance and Administration
Yvonne Robbins, Fire
George Potts, First 5
Jeff Lawver, Fleet Management
Michelle Bell, Human Resources
Debbi Ming, Human Services Administration
Chu Le, Information Services
Mindy Enriquez, Land Use Services
Beth Djonne, Library
Jennifer Dickerson, Museum
Damita Starling Jointer, Preschool Services Department
Jessie Comereski, Probation
Naz Sial, Public Defender
Dale Parker, Department of Public Health
Dellan Nicdao, Public Works
Axel Colin, Purchasing
Dorney Chamberlain, Real Estate Services
Mary Sheehan, Regional Parks
Yvonne Harmon, Registrar of Voters
Leslie Livingston, Risk Management
Sergeant Matt Yost, Sheriff/Coroner/Public Administrator
Cyndee Martin, Special Districts
Georgina Noriega, Transitional Assistance Department
Anja Otuafi, Veterans Affairs
Yesenia Olague, Workforce Development Department
At 2 p.m. Thursday, Patton State Hospital on East Highland Avenue between North Victoria and North Palm avenues will test four air horns used as an alert system for the large hospital campus. The horns will possibly be heard throughout the San Bernardino and Highland communities. It will only be a test, and there is no cause for alarm.
The test will consist of a 40-second horn blast at 2 p.m. and three 3-second horn blasts at 2:05 p.m.
County Chief Financial Officer Gary McBride, a lifelong San Bernardino County resident who has spent his entire 23-year professional career working his way through the county government organization, earning knowledge and trust along the way, was appointed
today by the Board of Supervisors to serve as the county’s next chief executive officer effective Nov. 25.
Board members praised McBride’s dedication to the county organization and the community, his commitment to innovation in the cause of public service, and his ability to grasp and translate into lay terms complex issues and provide sound, trustworthy advice.
Board members also praised Interim CEO Dena M. Smith for leading the organization during the past seven months since the retirement of former CEO Greg Devereaux. Smith, who plans to retire and was not a candidate for the CEO position, will stay on board to assist in McBride’s transition.
“You don’t get this far in your career without the support of a great family,” McBride, 46, told the board today. “Thank you for the confidence from the board. We have some great things headed our way, a lot of opportunities, and I am excited to share in the future with all five of you.”
The board conducted an exhaustive seven-month recruitment and interview process prior to appointing McBride as CEO. The board conducted more than 34 interviews over the course of 12 meetings with candidates from within county government, other public agencies and the private sector.
“Gary’s integrity, strong financial background and experience with the county made him the stand-out candidate for Chief Executive Officer of San Bernardino County,” said Board of Supervisors Chairman Robert A. Lovingood. “I have trusted his advice in the past and look forward to working with him as we pursue the opportunities ahead.”
“Gary McBride has provided outstanding leadership and skillful financial management for over four years as Chief Financial Officer for the County of San Bernardino,” said Board of Supervisors Vice Chairman Curt Hagman. “I have benefitted from his wise counsel, innovative management style and commitment to accept nothing but the best from himself and all those around him. Gary will make an outstanding CEO and I look forward to working with him and my Board colleagues in making San Bernardino County the best run county government in America.”
“We went through an extensively thorough process of interviewing a number of uniquely qualified individuals,” said Fifth District Supervisor Josie Gonzales. “It was through each supervisor’s individual path of discovery that my colleagues and I came together to select the individual who would best help us realize our hopes and projects to better serve our residents. It is imperative that we, as a county family, view ourselves as visionaries and a flagship for implementing new ideas. Mr. McBride embodies the kind of talent that exists within our family.”
“Gary is incredibly smart and thoughtful, and he is eager to explore new ideas,” said Second District Supervisor Janice Rutherford. “He has a passion for this organization and a genuine, deep commitment to the County team that will serve him well in this new leadership role.”
“I am confident Mr. McBride, with his abundant wealth of institutional knowledge, will excel our county towards greater heights and into new horizons,” said Third District Supervisor James Ramos. “I proudly join the Board of Supervisors as we wish him great success and look forward to working with him to strengthen our county.”
The chief executive officer is county government’s top non-elected position. The CEO works closely with the Board of Supervisors to develop the board’s goals and objectives and administers and coordinates the operations of county government in accordance with the policies established by the board.
McBride holds a bachelor’s degree in economics, graduating with departmental honors, and a master’s degree in public administration, earning the program’s Outstanding Graduate Student of the Year award, from Cal State San Bernardino. Last year he was named to the university’s College of Social and Behavioral Sciences Hall of Fame. McBride has also participated in the Leadership Decision Making course offered through Harvard University’s Kennedy School of Government Executive Education program.
McBride has guest lectured for Cal State San Bernardino, set up an economics scholarship fund for CSUSB students, serves on the CSUSB Economics Department’s scholarship committee, and serves on the Advisory Board of the CSUSB Department of Public Administration.
McBride began his career with the county in 1994 as a fiscal clerk in Human Services. He was promoted to staff analyst in Public Health in 1996, administrative analyst in the County Administrative Office in 2000, Public Health division chief in 2002, deputy executive officer in the County Administrative Office in 2006, and county chief financial officer in 2013.
As CFO, McBride is responsible for the development of budget recommendations, monitoring and forecasting the county’s $5.2 billion annual budget as well as its $1 billion in outstanding debt. In his capacity as CFO he also serves as chairman and board member of a number of oversight and advisory boards and corporations. Under his leadership, the county has received several Distinguished Budget Presentation Awards from the Government Finance Officers Association. Recently, as a result of his work as chairman of the committee set up to restructure the county’s retirement savings plan, the county received a national award for the comprehensive restructuring of its savings plan.
McBride served on the founding board of the Animals Are First Fund, a nonprofit corporation dedicated to supporting animal care and control and animal rescue groups throughout the county.
He also serves as treasurer of the Los Angeles Region of Destination Imagination, a nonprofit organization that conducts an annual international problem-solving and critical thinking competition with a focus on science, technology, engineering, arts, and mathematics. He is also the assistant manager of his son’s Destination Imagination team, which has won the world championship tournament, conducted at the University of Tennessee, in three of the past five years against competition from around the world.
Filling gaps in services for homeless people, addressing illegal dumping, creating a virtual receptionist program and managing mutual aid during the December 2, 2015 terrorist attack were four of the innovative programs and services recognized this month with Challenge and Merit Awards by the California State Association of Counties (CSAC).
“These awards demonstrate the county has great people who are doing a commendable job of addressing the community’s highest priorities,” said Board of Supervisors Chairman Robert A. Lovingood.
Each year, CSAC honors best practices in county governments in California. This year, CSAC received a record number of entries – 288 from counties around the state.
Last year, the County of San Bernardino received four CSAC awards and won three in 2015 and 2014, five in 2013, three in 2012, two in 2011 and one in 2010.
In the Health and Human Services category, San Bernardino County received a prestigious Challenge Award for its Housing Support Program Collaborative, which fills in gaps in services available to homeless families who receive Temporary Assistance for Needy Families. The Transitional Assistance Department (TAD) along with the Department of Behavioral Health, Housing Authority and Knowledge and Education for Your Success (KEYS) joined together to help families overcome homelessness. Since the collaborative began in 2015, 644 families have been permanently housed.
In the Health And Human Services category, the Department of Public Health won a Merit Award for Mutual Aid for a Public Health Emergency, which helped to rebuild the Division of Environmental Health Services when resources were limited following the San Bernardino terrorist attack on Dec. 2, 2015. Expertise from environmental health departments throughout California contributed to rebuilding the division and training programs were built into the mutual aid response.
In the Government Finance, Administration and Technology category, the Division of Environmental Health Services (DEHS) won a Merit Award for the Virtual Receptionist program, which was implemented at the (DEHS) High Desert location in Hesperia to improve staff efficiency and lower wait times for customers.
In the Housing, Land Use and Infrastructure category, San Bernardino County Code Enforcement won a Merit Award for its Illegal Dumping program, which uses inmate crews to help abate illegal dumping to prevent blight and save taxpayer money.
San Bernardino County is consistently one of the nation’s most-honored counties in terms of state and national awards for innovative and cost-saving public service. During the past eight years the county has won more than 250 awards from CSAC and the National Association of Counties for ground-breaking programs and services.
The County of San Bernardino is making it more convenient for homeowners and professional builders to submit, track, and monitor projects through the new EZ Online Permitting system, a web-based portal that can be accessed from home, office or mobile device.
Homeowners and builders taking on a new roofing project, installing a new patio cover, swimming pool, or water heater can use EZ Online Permitting to submit an application for the necessary permits.
EZ Online Permitting allows users to submit applications, pay fees and upload plans all in one place. Applicants can monitor the progress and cost of projects in real time from anywhere the internet can be accessed.
EZ Online Permitting provides the public with improved access and transparency in the land development and building permitting process.
Visit EZOP.sbcounty.gov to begin using this new tool. Applicants will find several how-to videos to help learn the system. Customers who are unsure about what permit to choose will find an easy-to-use online guide as well as other reference information. Applicants may call the EZOP hotline for assistance at (800) 722-4542.
San Bernardino County programs ending veteran homelessness, advancing literacy, and saving citrus trees are among 40 groundbreaking initiatives that won 2017 Achievement Awards from the National Association of Counties (NACo).
The Public Defender and the Department of Behavioral Health also won a Best in Category Achievement Award for the Everyone SWIMS program which addresses the continuing problem of unnecessary hospitalization and incarceration of individuals with psychological distress and mental disorders. Everyone SWIMS stands for Self-sufficient, Well-being, In-house, Mental health services and the program helps increase access to outpatient and crisis stabilization services to the indigent population facing criminal charges.
“The County continues to be a national leader because we are always thinking of new and different ways to improve lives and save taxpayer dollars,” said Board of Supervisors Chairman Robert A. Lovingood. “I am proud of our employees for providing top-notch services and professionalism to our county residents.”
Since 2010, San Bernardino County has garnered 242 awards from NACo, an organization that honors innovative, effective county government programs that enhance services for residents.
Nationally, awards are given in 18 different categories that reflect the vast, comprehensive services counties provide. The categories include children and youth, criminal justice, county administration, information technology, health, civic engagement and many more.
The Board of Supervisors will recognize and honor the people and departments responsible for the winning programs and services below at an upcoming public meeting:
An investigation by the state into the county’s handling of workers’ compensation cases related to the Dec. 2, 2015 terrorist attack in San Bernardino found that treatment denials have been rare, indicates delays have been caused chiefly by doctors failing to submit information needed to approve treatments, and credits the county with establishing a model for dealing with incidents of this nature by hiring nurse case managers to facilitate treatment requests.
“The Board of Supervisors has shared the frustration expressed by many of the survivors when delays and denials have occurred,” said Board of Supervisors Chairman Robert A. Lovingood.
“No workers’ compensation program anywhere in the country has ever been called upon to serve such a large number of seriously injured and traumatized survivors of a terror attack,” Chairman Lovingood said. “This has been unchartered territory for the county, for the doctors, and most certainly for the survivors. But the state’s investigation shows the county has worked hard and effectively to ensure safe, and complete care for the employees injured during this horrific attack. This has been the county’s priority since that fateful day.”
Click here to view the report.
The numbers contained in the report bear out that denials, although frustrating when they occur, were the exception rather than the rule.
There have been a total of 2,146 requests for treatment from health care providers serving the 58 survivors being treated through workers’ compensation. 2,000 of those 2,146 requests for surgeries, prescriptions, physical therapy, counseling, and other medical treatments were approved. Among the 144 treatments that were denied, 68 appeals were filed by 11 employees. Only nine of the denials, representing less than one half of 1 percent of the total number of requests, were overturned on appeal.
Delays are more difficult to define and measure. However, the state’s investigation found a significant number of cases involving “a provider’s failure to provide an adequate clinical rationale or appropriate documentation to justify requests for extended or new prescriptions, extended or alternative therapies, or special equipment that veered away from standard medical treatment guidelines and limits.“
A lack of adequate information would have rendered the county unable to approve a treatment in a timely manner. In some cases, employees complained to the county about not having treatments approved before the county had even received requests from their providers.
“Often because (employees’) doctors had failed to document or fully explain their requests, employees who were still suffering and expected their doctors’ recommendations to be followed were frustrated by the denials,” said George Parisotto, Acting Administrative Director for the state Division of Workers’ Compensation, in a letter accompanying the report.
“The fact that several requests were denied and then authorized upon further review suggests that better communication by providers to the County’s claims administrators and better documentation at the time requests were first submitted might have reduced the number of UR (utilization review) denials and IMR (independent medical review) requests,” the report stated.
The report also pointed out:
–Because the county employees who were injured that day were on the job, “the County’s employees were both entitled and required to seek compensation from the County through California’s workers’ compensation system,” which is designed to prevent employers from interfering in the treatment of injured workers.
–“Workers’ compensation is, by design, very detailed and formulaic in specifying what compensation is due for specific types of injuries.” State fee schedules govern what must be paid for specific treatments. Any deviation has to be justified by the patient’s doctor. This is significant because in some cases treatments were denied because what the doctors wanted to charge far exceeded the state fee schedule.
–“Similar to Medicare and private health insurance plans”, workers’ compensation requires employers to have a utilization review program. “A decision to deny or modify a request can only be made by a licensed physician with expertise in the clinical issues raised,” the report stated.
Dena M. Smith, the County’s Chief Operating Officer, will serve as Interim Chief Executive Officer beginning on April 1 while a nationwide recruitment is conducted for a new CEO, the Board of Supervisors unanimously decided in closed session today.
“The Board has the utmost confidence in Dena’s ability to carry out Board policy and lead the County organization as we conduct our due diligence to ensure we make the best choice for our next CEO,” said Board of Supervisors Chairman Robert Lovingood. “The Board has directed County Human Resources to hire a recruitment firm and open the recruitment to internal and external candidates.”
Chief Executive Officer Greg Devereaux, who has served as CEO for seven years, will continue to serve the County in an advisory capacity per the terms of his 10-year contract. Earlier this month Mr. Devereaux announced his decision to retire as CEO and step into the role of advisor.
“I thank the Board and the County for a wonderful opportunity to be here and serve,” Mr. Devereaux said today following the Board’s announcement.
Ms. Smith has been with the County since 1999, serving first as Chief Learning Officer then as Clerk of the Board and Director of Land Use Services. She was promoted to Deputy Executive Officer in 2011 and to Chief Operating Officer last year. As COO, Ms. Smith is the principal assistant to the CEO for operational and administrative issues. She assists in the implementation of policies and directives from the Board of Supervisors and oversees the Government Relations, Legislative Affairs, Public Information and Special Projects Units of the County Administrative Office.
Ms. Smith will be the first African-American and only the second woman to serve the County as its chief executive or chief administrator on an interim or permanent basis.
“The faith placed in me by the Board of Supervisors is truly humbling, and the opportunity to follow in the footsteps of someone as effective and as successful as Greg Devereaux is an honor,” Ms. Smith said. “It will be a pleasure to serve this Board, and to work with and lead the talented, hard-working people that make our County a great organization.”
Born and raised in the Bronx, New York, Ms. Smith earned her bachelor’s degree in psychology from Fairfield University in Fairfield, Conn., and then relocated to California, where she earned her master’s degree in psychobiology from UC Irvine.
Ms. Smith has worked for more than 30 years in San Bernardino County. In 1984, she joined the San Bernardino Public Employees Association where she worked for 10 years representing public employees in labor negotiations, grievances and disciplinary appeals. In 1994, she went to the San Bernardino County Superintendent of Schools as the Human Resources Program Manager managing credentials, benefits and training. She also oversaw the establishment and operation of the Educational Resource Centers in Rancho Cucamonga and Apple Valley.
Her various roles with the County have given her valuable experience in various aspects of County Government and in coping with management challenges. She was the first person to hold the titles of Chief Learning Officer and Chief Operating Officer, positions in which she defined new functions for the County.