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149 Responses to Comments or Questions

  • Hello,
    Please clarify the county order on resident-only swimming pools (HOA, apartments, condos). I received an update from May 22 that states, resident-only swimming pools at apartments, HOAs, condominium complex may reopen. However, I cannot find that information on your website. Please advise.

  • 25% or 100 max may work for “small” churches, eg. 50-400 in attendance, but when you have several thousand and much larger facilities, the 25% can still work but certainly not the 100 maximum. Has anyone considered the unequal impact on larger churches?
    Thank you

  • Hello,
    I read somewhere that dine in for restaurants should be 6 ft apart but restaurants should start with only 25% occupancy. Is there documentation on this? If it’s valid, how long does a restaurant need to be at 25% before they can move to 50% occupancy if it is still social distanced?

  • Are elementary drive through promotions allowed per the county? Various protocols being taken, such as, all kids and families stay in their own cars, staff are wearing PPE, staff are 6 feet apart, etc. Thank you.

  • Where specifically are they doing serology testing? I am an essential worker and I think I had it not too long ago. I do not want the nasal swab just the serology one.

  • Do you have any information on opening Lake Silverwood SRA to boating? Their website hasn’t been updated since 5/1/2020 and according to their social media website, they are awaiting permission from the County. Other SB County lakes are open (Lake Perris), so I, and many others, don’t understand the delay. Thanks

  • Please explain to me why stores that sell both essential and non-essential goods are allowed to sell the non-essential items? I’ve been in stores like Treasure Hunt and Walmart and there are too many people and I don’t see any cleaning going on or any staff trying to regulate how many people enter the store. Sometimes it looks like Black Friday shopping! Other retail stores are only allowed curbside pick up? Doesn’t make sense….

  • Why can public pools open before restaurants and salons? Have you ever seen how gross a public pool can be? My sons were on waterpolo and swim teams and we saw first-hand people spitting, pee, and dead rodents in public pools! How are they cleaner than restaurants that have rules for cleaning.

    How is a hair salon where they are taught how to sanitize and also have state rules to follow? How is a Sola Salon where it is only 1 client in a room worst than a public pool?

    I don’t get the reasoning for what can open before others!

    • Hi Sharon, as of today, public pools are not approved to be open.

      • Why can’t HOA’s and condo associations open there pools and spas?
        Specifically what scientific research says there is a concern or risk to anyone using them?
        Summer is here, how long do you expect to have these restrictions in place?
        Thank you

      • I posted a few questions yesterday only to find them deleted?
        Why have you closed pools and spa and what scientific information are you basing this on?
        Living in one of the larger HOA we are getting many upset residents that pay for there private access to these amenities, telling them we don’t know why is not and acceptable answer.
        Thank you

  • Are general dental offices allowed to open back up for routine office visits?

  • I haven’t received my ROV Poll worker check yet in the mail. Since the office is closed and it’s been well over 60 days since the March 3rd election, where is it?

  • I have a reservation in a camp site on Lake Havasu California side

    Is the state allowing the Rental of park Models

  • To Whom It May Concern:
    It’s time to get back to opening our city and allowing our people their right to provide for their
    family. We are releasing criminals and arresting law abiding citizens and it doesn’t make sense
    anymore. It’s time to exercise our 1st amendment right and petition the government. The
    government should not be allowed to pick and choose which businesses are allowed to stay
    open. The number of cases are not adding up to what we were told in the beginning of all of
    this. Our county leaders should be fighting back and removing the county health officers orders.
    We are taking the ability away from our community to be able to provide for their families and
    this is just not right. Our neighboring cities are looking to remove stay at home orders for this
    reason alone. San Bernardino city is not saying anything and our government is leaving it up to
    each state which is very misleading. We are taking away moments in time that can not be given
    back to our future leaders of this community and it saddens me that we are allowing this all to
    happen. Staying home is not helping, it is actually doing more damage to our community than
    we’d like to believe and it’s concerning. Children no longer have a safe place away from the
    abuse they are facing every minute, every hour, and every day. Domestic violence is increasing
    and unfortunately so is murder suicide. Depression is at an all time high because of the inability
    to move freely and release the anxiety this is all causing. Our president said that the cure cant
    be worse than the virus yet we’re focusing this shutdown on a very small number of people and
    hurting the ones who are healthy and able. It is not right for our government to decide to lock up
    and in prison the world for an agenda bigger than most want to believe. We have to have a
    voice and speak up by taking action for what’s right. I’m challenging all who are in a position of
    power to push back and do the right thing. Dont fine businesses for opening instead support
    them, Don’t take away graduations from our future leaders, allow them the moment they
    deserve. I don’t know who or where this letter will touch but I know I will do what I can to fight for
    what’s right. I chose to not go back and forth arguing my point on social media platforms, but be
    proactive instead. I ask that anyone who reads this letter and agrees simply do your part and
    share your voice.
    Monique Powell

  • San Bernardino County:
    You posted the Same Covid Statistics for Friday 5/8/20 as you did on 5/7/20.

  • Are Chiropractors open? I go once a week and have for the past 20 years to take care of an issue with my neck. I have not been since this started and my neck is really bothering me.

  • Are you going to open any testing sites closer to Chino or Ontario to service the residents at this end of the county?

  • Drowning is still the number one cause of death for young children. The numbers are rising more and more… PLEASE let us work to continue to save lives!

    Since the Stay at Home Order has been issued many drowning prevention specialists have not been able to continue their mission to promote awareness and education, specifically in providing one-on-one, self-rescue swimming instruction to infants and toddlers. All self-rescue swim lessons are conducted one-on-one and there is never more than one instructor and one child in the water at a time. Thousands of families have not been able to enroll their children in these survival swim programs since the issued Stay at Home Order. This leaves them more vulnerable and less equipped to handle an aquatic accident in the event there was a momentary lapse in adult supervision especially with so many working from home and distracted.

    On behalf of the community and in an ongoing effort to end the drowning epidemic facing not just our state but our great country, please consider one-on-one, self-rescue swimming instruction or drowning prevention skills as an essential service and allow the hundreds of specialized, Instructors to continue to provide these much needed services while promoting drowning prevention awareness and community education.

  • Hello,
    Is a medical spa that provides IV therapy considered non-essential? It is under the ownership, supervision and ran by a physician and mid-level provider (Physician Assistant). If so, is there a date planned for non-essential businesses to re-open? Thank you.

    • Hi Tiffany, if you have a question about whether your business is essential, you can call the hotline at (909) 387-3911. San Bernardino County is in line with the State of California’s stay at home order which at this time is indefinite. When we have a reopen date we will let the public know.

  • Which cities or communities have the reported cases of the Corona Virus?

  • I work for Nordstrom and we have a warehouse located in San Bernardino county. Our building manager refuses to close our place of business because she deems it to be essential to the needs of all Americans. We don’t sell hygiene products or toilet paper, only clothes and other merchandise you can get at a Nordstrom Rack store. We have over 1200 employees going in and out of our building on any given day. We all touch the same merchandise, machines, scanners and breath the same air. As per Gavin Newsom’s request, we should be staying home to prevent the spread of the covid-19 virus. What can I do to get our management to shut down our operations in the meantime? I feel completely unsafe working there during this pandemic. Help!!

  • Please list cities/towns where current Covid-19 cases lived/worked and continue to report as specific a location as possible to calm people down.

  • Are restaurant dinning rooms now REQUIRED to close?

  • Are you closing Casino? Germ breeding ground.

  • I paid off my HERO loan which was being paid through a property tax assessment. How long will it take to remove the assessment lien from my property tax liability?

  • What are your hours of operations during this holiday season? Specifically, December 23rd thru January 3rd?

  • I recently petitioned the courts regarding a certificate of rehabilitation and pardon. After months of correspondence I recieved a letter notifying me of my court date and hearing. 4 days before my court date, a gentleman from the district attorney office called me asking questions about my petition. He then stated he would need to do a home check/visit. What exactly are they checking for? Where in the home do they check if you live with roommates or other people? Will they ask for a urine sample/drug test? Is the check scheduled or suprise visit?


  • Good evening,

    I need to remove my middle name from our marriage certificate. Has this ever been done? If so what are the steps that need to be done. Thank you.

  • help, not one of the phone numbers given under the aging worked! Ether reaching cafeteria workers, non existing lines, the web sites are not working. Can’t get through to know-one about senior help on one stupid question about my taxes. First, Sharon you need to do a detailed accountability of your people that should keep this info and site up to date. These people collect a lot of future perks to do their job, it’s not being done. I am still without any answers. I still have no help! Who can I contact could you email me please.

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