Michael Knight, MPA
DBH Assistant Director
Information Technology (IT) and
Facility and Project Management (FPM)
The Assistant Director’s Office provides supportive services to the Director’s Office and oversees IT and FPM.
Facility and Project Management Unit provides supportive services to the staff of DBH through facility management, project management and warehouse, distribution and storage management. The three branches provide operational support to enhance and maintain the physical work environments, maximize delivery of program services and administer warehouse management and inventory control for DBH programs.
The Information Technology Unit is a team of dedicated professionals that are committed to providing the highest quality technology-based services to DBH customers. This objective is accomplished by offerings in the areas of; application support, report development, communications and network support, server and desktop support, application development, business process re-engineering and implementation of new technologies, including the billing system and electronic health record.
Teresa Frausto, MD
Chief Psychiatric Officer
DBH’s Medical Services division includes diagnostic evaluations, acute outpatient stabilization, medication management, crisis intervention, integrated health and brief focused psychotherapies for people experiencing serious and persistent mental illness.
Medical Services also provides education, training, and clinical experience to future behavioral health/medical care providers in collaboration with various teaching institutions in San Bernardino County.
The Nursing Division of Medical Services provides medication support services and health promotion to consumers and their families at DBH’s outpatient behavioral health clinics and in specialty programs throughout San Bernardino County. Additional services include outreach and engagement to link consumers to treatment and conducting clinical case reviews.
Michael Schertell, LMFT
Children, Transitional Age Youth (TAY), and
Mental Health Services Act (MHSA)
Children and TAY programs provide specialty behavioral health and intensive case management services management services for children and adolescents.
MHSA programs reduce the long-term adverse impact on individuals, families and state and local resources resulting from untreated serious mental illness through state-of-the-art, culturally competent programs that promote wellness, recovery and resilience for individuals and their families.
Georgina Yoshioka, DSW, LCSW, MBA
24-Hr and Emergency Services
The 24-Hour and Emergency Services Division encompasses an array of department and contracted programs that deliver behavioral health services to individuals requiring immediate access to stabilization after experiencing a crisis and/or transitioning from a higher level of acute care to a safe and supportive community living setting.
This division includes: Community Crisis Response Teams (CCRT); Treatment, Engagement and Support Teams (TEST); Centralized Hospital After Care Services (CHAS); Crisis Intervention Training (CIT) [Law Enforcement/Community Partners] program; and the Crisis Stabilization Continuum of Care (CSCC), which partners with Arrowhead Regional Medical Center’s (ARMC) Behavioral Health Unit and Fee For Service Hospitals; along with contracted providers for the Crisis Walk-in Centers (Joshua Tree; Morongo Basin), and the Crisis Stabilization Unit (CSU) and Crisis Residential Treatment (CRT) centers.
Andrew Gruchy, LCSW
Adult and Juvenile Forensics Division and
Substance Use Disorder Services
The Community Behavioral Health and Recovery Services is comprised of several programs designed to provide comprehensive behavioral health services to individuals experiencing severe and persistent mental illness.
This division includes; all Regional Outpatient programs, Crisis Walk-In Clinic (CWIC) in Rialto, Clubhouse programs and Behavioral Health Homeless Resources, including Recovery Based Engagement and Support Team (RBEST), Homeless Intensive Case Management and Outreach Services (HICMOS) and Housing and Employment Services.
Terri Franklin, LCSW, MBA, CCHP
Criminal Justice and Substance Use Disorder and Recovery Services
Criminal Justice provides comprehensive behavioral health services to individuals experiencing severe and persistent mental illness and who have a history of involvement in the justice system.
Substance Use Disorder and Recovery Services provides a full range of prevention, treatment and recovery support for persons experiencing a substance use disorder.
Marina Espinosa, MPA, CHC
Program Support Services (PSS)
Program Support Services (PSS) Division of DBH includes the department’s Quality Management Division (QMD), including the Access Unit Call Center, Workforce Education & Training (WET) and Research & Evaluation (R&E). PSS provides subject matter expertise on health care reform, behavioral health parity and managed care collaboration with both private and public health plans, including guidance related to behavioral health benefits and care coordination.
Interim Deputy Director
The Administrative Services Division of DBH supports the mission of the department by providing the administrative services of Contract Management; Preparing and Monitoring Budgets; Personnel and Payroll; Accounting functions including Payables/Procurement and Receivables, including State and Federal Cost Reports; Fiscal Audits and Financial Interviews.
Erica Porteous, MBA
Chief Compliance Officer/Privacy Officer
Office of Compliance
The Office of Compliance is responsible for monitoring, educating and ensuring DBH and its contractors are compliant with state and federal regulations, statutes and requirements. Programs within Compliance include Disaster and Safety, Ethics and Compliance, Medical Records and Patients’ Rights.
Additionally, the program creates, revises, and distributes standards, policies and procedures that promote adherence to department, county, state and federal policies, laws and regulations.
Lesford Duncan, MPH
Cultural Competency Officer
Office of Cultural Competency and Ethnic Services (OCCES) and
Office of Consumer and Family Affairs (OCFA)
The OCCES is responsible for developing, implementing, and monitoring cultural competency and cultural humility throughout all levels of the department.
The OCFA provides assistance and support to consumers and their families by linking them to appropriate programs and services.