Office of Compliance

The DBH Office of Compliance is responsible for ensuring the department adheres to state and federal regulations and guidelines regarding billing and coding, self-referrals, conflicts of interest, Deficit Reduction Act, auditing and monitoring. The Office of Compliance ensures members of the DBH workforce, including contractors, maintain required licenses and credentials and adhere to the Code of Conduct and applicable ethical standards set forth by the appropriate board.

Additionally, the program creates, revises, and distributes standards, policies and procedures that promote adherence to department, county, state and federal policies, laws and regulations.

Office of Compliance

303 E. Vanderbilt Way
San Bernardino, CA 92415
(909) 388-0879 or
(800) 398-9736 hotline
Fax (909) 388-0898

ethics and compliance

Ethics & Compliance

Learn more about ethics and compliance as it relates to HIPAA.

code of conduct

Code of Conduct

View the Code of Conduct for DBH.

patients rights

Patients' Rights

Find out more about the rights of patients and what patients’ rights advocates do.

problem resolution

Problem Resolution Process

Find out more information about how to file a grievance or appeal or how to change providers.

medical records

Medical Records Unit

Find out more information about how to request medical records.

disaster and safety

Disaster & Safety

Find out more about the disaster and safety division.