For questions, language assistance services or requests for disability-related accommodations, free of charge, please contact DBHtraining@dbh.sbcounty.gov or call (800) 722-9866 (Dial 7-1-1 for TTY users). Para obtener esta información en Español comuníquese con DBHtraining@dbh.sbcounty.gov o llame al (800) 722-9866.
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Un Momento Por Favor Training
November 14 @ 1:30 pm - 2:30 pm
Intended Audience: DBH and contract agency staff
• Receive and practice the two approved department phrases when answering calls from monolingual Spanish speaking callers.
• Learn where to access translation/interpretation policies and procedures.
• Receive a list of approved current DBH translation/interpretation vendors and how to contact them.
• Learn about the county’s threshold language.
Note: All participants attending this training must be in accordance with DBH Dress Code Policy. Participants must also attend the entire class session, sign in and sign out on the attendance sheet to receive course credit, including continuing education (CE) credit. No partial credit will be awarded. Certificates will be available via Relias within 10 business days. Breaks and lunches are not eligible for CE credit. There is no charge for CEs.
*Event information is subject to change without notice. All events can be saved to Outlook using the Export button. You can also view the DBH Events – Print Version.
*For more information about DBH Events, call Public Relations and Outreach 909.386.9720 or email at DBH_Outreach@dbh.sbcounty.gov