FAQs

Who can I call if I need assistance with basic needs or other homeless resources?

Please contact Inland Empire United Way 211 by calling “211”. The 2-1-1 information and referral service is available in San Bernardino County, 24 hours a day, 7 days a week. By dialing the 3-digit calling code, 2-1-1, the caller is connected to a live, bilingual call specialist who will help assess the caller’s situation and provide information and referrals for health and social services in their area. This service is free and confidential.

The 2-1-1 service has been implemented in 32 states across 169 centers in the U.S. 2-1-1 offers information and referrals for non-emergency help and can accommodate more than 150 languages. The service also improves public safety, acting as a hub for information and volunteerism during crisis or disaster. Inland Empire United Way is the designated service provider for 2-1-1 San Bernardino County.

I am a homeless service provider, but I am not in the 2-1-1 database. How can I list my services?

Please visit www.211sb.org  to add your agency to the database.

What is the role of the Office of Homeless Services?

The role of the Office of Homeless Services (OHS) is to assist the San Bernardino County Homeless Partnership in its mission to end chronic homelessness in San Bernardino County. OHS is the lead agency for the annual HUD SuperNOFA application thereby administering the local selection process with a goal of maximizing the funding for homeless services in San Bernardino County.

When does the Homeless Partnership meet?

The Homeless Partnership is divided into two sessions. The Interagency Council on Homelessness (ICH) is the policy making session. The ICH meets once per month. The second session is the Homeless Provider Network (HPN). The HPN meets monthly, on the third Wednesday of each month. Please refer to the Calendar under “Upcoming Events and Meetings” to view specific information regarding future meetings. You can also contact the Office of Homeless Services to be placed on our e-mail list.

What is the Office of Homeless Services doing to decrease homelessness within the County of San Bernardino?

The Office of Homeless Services works closely with the San Bernardino County Homeless Partnership to achieve a number of goals in resolving homelessness within the county. Some of the on-going outcomes we are striving for are:

  • Implement the recommendations in the 10 year strategy to end chronic homelessness.
  • Work with agencies within the county to increase permanent supportive housing.
  • Educate the community on homeless issues.
  • Seek community involvement in addressing homeless concerns.
I want to help. How can I become a partner of the San Bernardino County Homeless Partnership?

Please call the Office of Homeless Services at (909) 252-4001 or email OHS at HomelessRFP@hss.sbcounty.gov. Tell us about yourself and/or your agency and we will invite you to the Partnership meetings and include you in future correspondence.