Customer Information

Below you will find customer-related information and links for volunteering, donating, and giving our department your feedback.

Shelter Locations

Big Bear Animal Shelter

42080 North Shore Drive

Big Bear City, CA 92314

Ph: (909) 866-4943

Hours of Operation:

Monday, Tuesday, Thursday, Friday, Saturday: 10:00am - 5:00pm (closed for lunch, 1pm-2pm)

Wednesday: 12:00pm - 7:00pm (closed for lunch, 2pm-3pm)

Devore Animal Shelter

19777 Shelter Way

San Bernardino, CA 92407

Ph: (909) 386-9820

Hours of Operation:

Monday, Tuesday, Thursday, Friday: 10:00am - 6:30pm

Wednesday: 10:00am - 7:00pm

Saturday and Sunday: 10:00am - 5:00pm