Request Service

San Bernardino County Animal Care and Control provides field services 7 days a week and can be contacted 24 hours a day by calling (800) 472-5609. After hours calls for service that are not urgent will be handled the following day.

If you are uncertain who provides service for a location, enter the address at our Service Area Map to find the responsible Animal Control Agency and/or shelter. (This website works best with Google Chrome Internet Browser).

When requesting service be sure to include relevant information like:

  • Location/address for service
  • Direction of travel of animals
  • Name of animal (if known)
  • Breed of animal (if known)
  • Color of animal
  • Size of animal
  • Collars, identifying marks, etc.
  • Address of where animal lives (if known)
  • Contact information of pet owner (if known)