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The Transitional Assistance Department offers a variety of Self-Service options to help you save time and give you access to services on the go and from the comfort of your home.

What are Self-Service options? Self-Service options allow you to use technology to:

  • Access case information
  • Upload case documents
  • Submit Semi-Annual Reports
  • Complete Re-Evaluation/Re-Certifications
  • View benefit amounts
  • Receive appointment reminders
C4Yourself

C4Yourself®

C4Yourself® is an online application that allows you to apply for and recertify (renew) CalWORKs, CalFresh (Food Stamps) and Medi-Cal benefits. The secure C4Yourself® website will send your application directly to the county for processing.

C4Yourself Mobile App

C4Yourself® MOBILE APP

C4Yourself® has gone mobile in an effort to increase methods to enable customers to Self Serve!  We recognize the growing reliance on mobile computing devices and we are excited to meet the demand for real-time case information!  Visit www.C4Yourself.com from your mobile device and enjoy Access to Benefits. Simplified.

C4Yourself Mobile App Tutorials

C4Yourself® MOBILE APP TUTORIALS

Video Tutorials

How to Access the C4Yourself® Mobile App for the First Time:

How to Create a New Account in the C4Yourself® Mobile App:

How to Register with your County in the C4Yourself® Mobile:

What is the Home Screen?

SAR7

SEMIANNUAL REPORT (SAR-7)

The “How to Complete the SAR 7 Eligibility Status Report” video provides you with step by step instructions on how to complete the SAR 7 Eligibility Status Report correctly, and reminds you when and how to turn it in.

Watch video in English:

Watch video in Spanish:

EBT

ELECTRONIC BENEFIT TRANSFER (EBT)

To see your remaining EBT card balance, click here.

Text Message

TEXT NOTIFICATIONS

Sign up for Text Notifications by texting C4Y to 62315 or C4Y2 to 62315 for Spanish.

Receive texts when:

  • You have an appointment,
  • You are missing necessary documents for your case,
  • Your forms/packets have been sent or received, and/or
  • Your forms have been processed.
eNotification

e-NOTIFICATION

Go paperless and receive your official case documents in your C4Yourself® account.

There are three easy ways to enroll!

  1. Enroll in C4Yourself®,
  2. Call the Customer Service Center (CSC) 1.877.410.8829, or
  3. Go into your local district office.

 

Web Chat

LIVE CHAT

Do you have general questions or need technical assistance with your C4Yourself® account?
Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:

  • Monday – Thursday  7:30am – 3:30pm
  • Friday  7:30am – 2:45pm

Call Me

CALL ME

You can request a call from a worker by logging into your C4Yourself® account.

IVR

INTERACTIVE VOICE RESPONSE (IVR) CALL CENTER

Current Transitional Assistance Department customers can get up to date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers up to date information about their case such as benefit amount, worker information, office location, the ability to reschedule RE/RC appointments, request forms to be mailed, and request a replacement Electronic Benefit Transfer (EBT) card.

  • Call 877.410.8829
  • Live agents are available Monday-Friday from 7:00am – 5:00pm.
IVR Outbound

INTERACTIVE VOICE RESPONSE (IVR) OUTBOUND

Receive automated reminder phone messages about needed case documents and upcoming appointments.

How to enroll? There are three easy ways!

  1. Enroll in C4Yourself®,
  2. Call the Customer Service Center (CSC) 1.877.410.8829, or
  3. Go into your local district office.
VIVR

VISUAL INTERACTIVE VOICE RESPONSE (VIVR)

Call the 1-877-410-8829 and select the option to connect using your phone. A text will be sent to you and once connected you will be able to apply for assistance, check the status of submitted documents, take pictures of documents related to reported changes and upload to your case, and much more!

Kiosk

KIOSK

Skip the reception line and use the Kiosk in our office to scan in case documents, check in for appointments, EBT card and Benefit Identification Card (BICs) replacement, to pick up Supportive Services (gas cards, vouchers, etc.), request to see a worker, and/or pick up mail/documents.

eSignature

e-SIGNATURE

E-Signature allows you to electronically sign certain forms through email, text message, or by phone. Ask your worker how you can electronically sign your documents.

WEB CHAT

Web Chat

Do you have general questions or need technical assistance with your C4Yourself® account?
Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.


CUSTOMER SERVICE CENTER

Customer Service

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829

Live agents are available Monday-Friday from 7 a.m. – 5 p.m.