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Resources available for residents impacted by flooding in Forest Falls and Oak Glen

Local Assistance Center Opens on Wednesday To Assist Residents Impacted by Flooding 

A hotline for impacted residents is open from Monday through Friday at (909) 356-2563.

The County is opening a Local Assistance Center on Wednesday, Sept. 21 in Yucaipa to provide resources for residents impacted by the severe flooding that struck the communities of Oak Glen, Crestline and Forest Falls.

The Local Assistance Center will be at the Yucaipa Community Center, 34900 Oak Glen Rd. in Yucaipa, from 10 a.m. to 7 p.m.

Residents will be able to learn about County and state resources that may be able to assist them in the recovery process.

For residents who are unable to attend Wednesday’s Local Assistance Center, the hotline is still available to call for resources and information. The hotline is (909) 356-2563.
Trash Dumpsters are available for impacted residents in Forest Falls adjacent to the Valley of the Falls Bridge on the southeast side and in Oak Glen at El Dorado Park, 37186 Oak Glen Rd. in Yucaipa.
The Board of Supervisors voted to approve an emergency proclamation which allows the County to request state and federal assistance to assist responding agencies in the ongoing debris flow response and recovery efforts.

Assistance may also be available for the restoration of damaged infrastructure. The County will be collecting information from residents and businesses that incurred damage as a result of the debris flow to allow state and federal agencies the opportunity to determine what assistance may be made available.

Remnants of Hurricane Kaye produced up to 2.4 inches of rain within an hour over the communities of Oak Glen and Forest Falls and Crestline.

At least 11 homes were destroyed or received major damage by debris flow and approximately 3,000 residents were impacted. Crews continue to evaluate the damage.

Due to a reduction in evacuation orders, residents impacted by flooding in Forest Falls, Oak Glen and Crestline are advised the Red Cross closed the shelter at Redlands East Valley High. For residents who still need shelter, please call the Red Cross for assistance:1-800-REDCROSS


  • United Way 211 – Dial 211 – Food, housing, clothing and other donated item assistance
  • American Red Cross Southern California Region (800) 733-2767 – Care and shelter needs
  • Transitional Assistance Department (877) 410-8829 – Food assistance, medical assistance, homeless assistance
  • Department of Behavioral Health (888) 743-1478 – Emotional health support, counseling services
  • Aging and Adult Programs and Services (877) 565-2020 – Senior and disabled information and assistance
  • Department of Motor Vehicles (800) 777-0133 – Driver license and identification card replacement, duplicate titles and vehicle registration


  • Land Use Services-Building Inspections (909) 387-8311 – Services for building and safety
  • CA Contractors State Licensing Board (800) 321-2752 – Consumer protection, licensed contractors
  • California Department of Insurance (800) 927-4357 – Enforcement of insurance policies


  • So Cal Edison Co (800) 655-4555 – Customer support
  • So Cal Gas Co (800) 427-2200 – Customer support


  • Animal Care and Control (800) 472-5609 – Animal assistance
  • San Bernardino Animal Shelter (800) 472-5609 – Animal assistance


  • Auditor-Controller/Treasurer/Tax Collector (909) 387-8308 – Tax collector
  • County Assessor’s Office (909) 387-8307 –  Property value, tax relief, birth and death certificate questions
  • State Franchise Tax Board (800) 852-5711 – Copies of state tax documents lost in the incident and education

July 15, 2022 Update

Curtain of Courage Memorial Unveiling – Livestream at 2 p.m.

The public is invited to watch a livestream of the Curtain of Courage Memorial Unveiling at 2 p.m. today on our YouTube or Facebook page.

The Memorial opens to the public at 8 a.m. on Monday, June 20 outdoors on the east side of the San Bernardino County Government Center, 385 N. Arrowhead Avenue in San Bernardino.

You may also view the Curtain of Courage Memorial website at

The Memorial honors the victims, survivors and first responders of the December 2, 2015 terrorist attack in San Bernardino.

During the attack, 14 people were killed and 22 were physically injured at the Inland Regional Center in San Bernardino, where employees of San Bernardino County’s Environmental Health Services division were holding a training event.

The Curtain of Courage Memorial consists of 14 individual bronze-colored alcoves shaped like protective curtains along the Government Center’s east promenade. The families of the victims selected the color of glass for each alcove and personalized the phrase on each bench inside each of the alcoves.

June 10, 2022 Update

May 18, 2022 Update – Special Edition

April 22, 2022 Update

April 8, 2022 County Update

March 25, 2022 Update


County terminates state of emergency

Strides the county has made in battling COVID-19 allowed the Board of Supervisors to terminate a nearly two-year-old local state of emergency today.

Actions taken by the Board today end the authority granted to the Chief Executive Officer to make emergency procurement and staffing decisions but preserve the ability of first responders to support the emergency medical system by transporting patients.

The county is now able to safely end the local state of emergency because:

  • COVID-19 case rates are dropping significantly within the county
  • More than 3 million doses of COVID-19 vaccine have been administered among nearly 2.2 million county residents.
  • Testing and vaccination operations supported by the state of emergency are winding down as the effects of the pandemic become more manageable

“COVID-19 is still with us, and we continue to encourage residents to be cautious and get vaccinated. What today’s actions signal is that we have progressed to the point where extraordinary emergency spending and resource-allocation powers are no longer necessary,” said Board of Supervisors Chairman Curt Hagman. “I join my fellow Board members in commending County employees and especially the residents of San Bernardino County for the hard work and courage they have invested in this fight.”

One provision of the now-terminated state of emergency that is still necessary allowed first responders, primarily fire agencies, that don’t ordinarily transport patients to do so using non-ambulance vehicles. 

Because COVID-19 continues to strain the county’s emergency medical system through paramedic staffing shortages and disruptions in supply chains, the Board of Supervisors today created a new state of emergency exclusively to preserve the one provision from the previous state of emergency that allows other first responders to augment the emergency medical system.

County Supports Schools in their Efforts to Comply with State Mandates

San Bernardino County is committed to support schools throughout the county as they grapple with a variety of challenges in their effort to comply with State-imposed student and staff mask mandates.

Throughout the pandemic, San Bernardino County and our local school districts have worked collaboratively to implement the State’s required pandemic response. The County is very proud of and thankful for the hard work and dedication shown by the County Superintendent of School’s Office and all of the district leaders, school administrators, teachers, faculty, and support staff throughout the county.

The California Department of Public Health is responsible for the current masking requirements. Neither the County nor our local school districts have the legal discretion to disregard these mandates.

The County looks forward to its continued partnership and collaboration with school districts as we provide for the health and safety of our residents.

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