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Office of Homeless Services

May 20, 2022 Update

Colton Project Connect to host resources and lunch for low-income individuals and families

Project Connect is connecting low-income families and individuals to resources and referrals in Colton on Thursday, May 12.

The event will be held from 10 a.m. to 2 p.m. at the Gonzales Community Center, 670 Colton Ave. in Colton.

On-site services, resources, and referrals may include housing assistance, medical screenings, employment services, veteran providers, legal services, senior services, hygiene kits, and more. 

Lunch will be provided.

2022 Homeless Point-In-Time Count

The annual Point-In-Time Count (PITC) of unsheltered homeless individuals will be conducted on Jan. 27. Volunteers throughout the county, who are members of the public, community groups, County employees, homeless service providers and private-sector stakeholders will canvass the county’s cities, towns and unincorporated communities to count, survey and assist the county’s homeless population.

The PITC and survey is critical to secure government and private grant funding, as well as other resources for local communities to assist individuals who are homeless or at risk of becoming homeless.

The PITC will be conducted using a web-based application designed specifically for the San Bernardino County PITC.  Volunteers will need to have an Apple or Android smartphone to conduct the survey.

The annual PITC, is coordinated by the Community Revitalization Office of Homeless Services (OHS) in conjunction with the San Bernardino County Homeless Partnership and is designed to provide invaluable data on homeless individuals and families within the county on a given day and time.

Individuals and organizations are encouraged to volunteer and help count in their own communities. Considerations for COVID-19 have been taken. Teams will adhere to the Centers for Disease Control and Prevention COVID-19 safety guidelines. Personal Protective Equipment will be provided to all volunteers. To register please visit If you have questions regarding the count or registration, please call (909) 501-0617 or email Claudia Doyle at

OHS works to develop countywide public and private partnerships and to coordinate services and resources to end homelessness in San Bernardino County. In doing so, OHS supports the four pillars of the County’s organizational culture of Value, Vision, Innovation and Service.

Information on OHS can be found at

Homeless sheltering effort to protect all county residents gets underway

The County’s efforts to protect the community from the spread of novel coronavirus by temporarily sheltering the homeless population are underway with the arrival of 20 state-funded trailers at Glen Helen Regional Park in Devore and the placement of 26 people in a hotel in San Bernardino.

Emergency COVID-19 shelters for the homeless at Glen Helen Regional Park

Agreements are in the works with lodging facilities in other cities within the county to house additional homeless individuals and families. The county is exploring other options as well to ensure homeless people who are elderly and who have underlying health conditions, as well as those who are or are suspected of being COVID-19-postive, are sheltered during the crisis.

“This sheltering effort is critical for not only protecting the health of homeless individuals or families but also for protecting the entire community from the spread of the novel coronavirus,” said Board of Supervisors Chairman Curt Hagman. “That is why we are working closely with city and community leaders throughout our county to get these sites up and running. The county is leading the fight against COVID-19, but protecting our communities from this pandemic has to be a team effort involving all of our cities and residents.”

There are more than 2,000 unsheltered homeless individuals living in San Bernardino County. There are approximately 300 homeless identified as extremely high risk by medical doctors due to their age and serious health conditions.

The County’s goal is to secure at least 300 units throughout the county in multiple communities as quickly as possible to contain the spread of COVID-19 in the unsheltered community and the entire county population.

Staff from the County Department of Behavioral Health and organizations that serve the homeless will make phone contact with each homeless individual daily. The county will provide security at each site 24 hours per day, seven days a week. The County, Inland Empire Health Plan, and Molina Healthcare will provide meal packages to all persons in placement.

“The County is maximizing our collective effort to fight this health crisis head-on, which demands the necessary and expedient action of sheltering the homeless in place to reduce the spread of the virus and protect everyone’s safety,” said Board of Supervisors Vice Chair Josie Gonzales.

“We must value the efforts and sacrifices of those who are sheltering at home, by using every means possible to ensure everyone is sheltered in place in order to abate the fast spread of COVID-19,” added Supervisor Gonzales, who is also founder and chair of the San Bernardino County Interagency Council on Homelessness.

In response to Governor Newsom’s Executive Order to protect public safety and the spread of COVID-19 among the state’s most vulnerable populations, San Bernardino County will receive a portion of $800 million in emergency funding to quickly implement creative temporary housing solutions to address the complex public health challenge of protecting vulnerable homeless individuals and communities against exposure to COVID-19.

The Executive Order requires counties to protect public safety and reduce the spread of COVID-19 by providing vulnerable homeless people access to temporary housing, as recommended by the Centers for Disease Control and Prevention (CDC). San Bernardino County partnered with federal, state, and local agencies to create a plan to provide extensive supportive services to homeless individuals during their 14-day stay.

“Although COVID-19 has forced everyone in our community to make difficult decisions, it has also provided us with an unprecedented opportunity to support people experiencing homelessness,” said San Bernardino County Chief Executive Officer Gary McBride. “Homeless individuals, who once declined the offer for immediate supportive housing, now, like the rest of us, desire protection against COVID-19 in the safety and comfort of a shelter’s four walls. Our hope is that through this crisis, some homeless individuals will recognize the county and the community’s commitment to end homelessness and seek extended services which lead to permanent housing, employment, wellness, and resiliency.”

Homeless individuals over the age of 65 and persons of any age who have underlying health conditions or are immunocompromised, will receive priority housing, followed by pregnant homeless women, and homeless people meeting this criteria who are exposed to the virus and require isolation, but are non-symptomatic.

Homeless people who meet the criteria are contacted by County staff including the Sheriff’s Homeless Outreach and Proactive Enforcement team and Behavioral Health’s Homeless Outreach Support team.  Homeless people requiring extensive healthcare services or hospitalization are directed to medical facilities, while others are offered the temporary housing on a voluntary, but conditional basis. Individuals who decline are reminded of social distancing requirements and provided referrals to other resources and services.

Homeless people who desire temporary housing sign an admission agreement, which includes a pledge for no visitors, abstinence from alcohol and substance use, vacating upon the ending of the 14-day stay period or rescinding of the Governor’s Executive Order, and participating in regular meetings with a case manager to develop a plan for immediate and subsequent housing needs. In addition to shelter, food, physical and behavioral health care, laundry facilities, and other resources are provided.

Temporary housing locations approved by the State of California include hotels, motels, trailers, shelters and other areas that allow the ability to practice social distancing and handwashing. Various San Bernardino County agencies, homeless service providers, business owners, cities, and communities are working in collaboration to determine which locations best allow for access to needed services while meeting strict CDC requirements for public safety.

Part of this solution are the 20 trailers that arrived at Glen Helen Regional Park. Each trailer can house one person or a family of two. Occupants will sign agreements requiring them to remain on the park grounds for the duration of the emergency.

For information about the coronavirus crisis, visit the County’s coronavirus website at New information and resources are updated daily. The public can also contact the COVID-19 hotline from 9 a.m. to 5 p.m., Monday through Friday at (909) 387-3911, or email the County at

Esfuerzo de refugio para personas sin hogar para proteger a todos los residentes del condado.

Los esfuerzos del Condado para proteger a la comunidad de la propagación del nuevo coronavirus abrigando temporalmente a la población sin hogar están en curso con la llegada de 20 remolques financiados por el estado en Glen Helen el Parque Regional en Devore y la colocación de 26 personas en un hotel en San Bernardino.

Los acuerdos están en obras con instalaciones de alojamiento en otras ciudades dentro del condado para alojar a personas sin hogar y familias adicionales. El condado está explorando otras opciones también para asegurar que las personas sin hogar que son ancianos y que tienen condiciones de salud subyacentes, así como aquellos que son o son sospechosos de prueba positiva COVID-19, están protegidos durante la crisis.

“Este esfuerzo de refugio es fundamental no sólo para proteger la salud de las personas o familias sin hogar, sino también para proteger a toda la comunidad de la propagación del nuevo coronavirus”, dijo el Presidente de la Junta de Supervisores, Curt Hagman. “Es por eso que estamos trabajando en estrecha colaboración con los líderes de la ciudad y la comunidad en todo nuestro condado para poner estos sitios en funcionamiento. El condado está liderando la lucha contra COVID-19, pero proteger a nuestras comunidades de esta pandemia tiene que ser un esfuerzo colectivo.”

Hay más de 2,000 personas sin hogar sin refugio viviendo en el Condado de San Bernardino. Hay aproximadamente 300 personas sin hogar identificadas de muy alto riesgo por los médicos debido a su edad y condiciones de salud graves.

El objetivo del Condado es asegurar al menos 300 unidades de alojamiento en todo el condado en múltiples comunidades tan pronto como sea posible para contener la propagación de COVID-19 en la comunidad no protegida y toda la población del condado.

El personal del Departamento de Salud Conductual del Condado y las organizaciones que sirven a las personas sin hogar harán contacto telefónico con cada persona sin hogar todos los días. El condado proporcionará seguridad en cada sitio las 24 horas del día, los siete días de la semana. El Plan de Salud del Condado, Inland Empire y Molina Healthcare proporcionarán paquetes de comidas a todas las personas que se encuentren en la colocación.

“El Condado está maximizando nuestro esfuerzo colectivo para combatir esta crisis de salud de frente, que exige la acción necesaria y conveniente de refugio a las personas sin hogar en lugar para reducir la propagación del virus y proteger la seguridad de todos”, dijo Josie Gonzales, Vicepresidenta de la Junta de Supervisores.

“Debemos valorar los esfuerzos y sacrificios de aquellos que se refugian en casa, utilizando todos los medios posibles para asegurar que todos estén protegidos en su lugar con el fin de reducir la rápida propagación de COVID-19”, agregó el Supervisor Gonzales, quien también es fundador y presidente del Consejo Interinstitucional del Condado de San Bernardino sobre de la falta de vivienda.

En respuesta a la Orden Ejecutiva del Gobernador Newsom para proteger la seguridad pública y la propagación de COVID-19 entre las poblaciones más vulnerables del estado, el Condado de San Bernardino recibirá una porción de $800 millones en financiamiento de emergencia para implementar rápidamente soluciones creativas de vivienda temporal para abordar el complejo desafío de salud pública de proteger a las personas sin hogar vulnerables y las comunidades contra la exposición a COVID-19.

La Orden Ejecutiva requiere que los condados protejan la seguridad pública y reduzcan la propagación de COVID-19 proporcionando a las personas sin hogar vulnerables acceso a viviendas temporales, como recomiendan los Centros para el Control y la Prevención de Enfermedades (CDC). El Condado de San Bernardino se asoció con agencias federales, estatales y locales para crear un plan para dar amplios servicios de apoyo a personas sin hogar durante sus estancias de 14 días.

“Aunque COVID-19 ha obligado a todos en nuestra comunidad a tomar decisiones difíciles, también nos ha proveído de una oportunidad sin precedentes para apoyar a las personas que sin hogar”, dijo Gary McBride, Director Ejecutivo del Condado de San Bernardino. “Las personas sin hogar, que una vez rechazaron la oferta de vivienda de apoyo inmediato, ahora, como el resto de nosotros, desean protección contra COVID-19 en la seguridad y comodidad de las cuatro paredes de un refugio. Nuestra esperanza es que a través de esta crisis, algunas personas sin hogar reconozcan el compromiso del condado y de la comunidad de poner fin a la falta de vivienda y buscar servicios extendidos que conduzcan a la vivienda permanente, el empleo, el bienestar y la resiliencia”.

Las personas sin hogar mayores de 65 años y las personas de cualquier edad que tienen condiciones de salud subyacentes o están inmunocomprometidas, recibirán vivienda prioritaria, seguidas por mujeres sin hogar embarazadas, y personas sin hogar que cumplan con estos criterios que estén expuestas al virus y requieran aislamiento, pero no sean sintomáticas.

Las personas sin hogar que cumplen con los criterios son contactadas por el personal del condado, incluyendo el equipo de alcance de personas sin hogar y de cumplimiento proactivo del sheriff y el equipo de apoyo de alcance para personas sin hogar de Behavioral Health. Las personas sin hogar que requieren servicios de salud extensos u hospitalización se dirigen a los centros médicos, mientras que a otras se les ofrece la vivienda temporal de forma voluntaria, pero condicional. A las personas que declinan se les recuerdan los requisitos de distanciamiento social y se les proporcionan referencias a otros recursos y servicios.

Las personas sin hogar que desean una vivienda temporal firman un acuerdo de admisión, que incluye una promesa para no tener visitantes, abstinencia del consumo de alcohol y sustancias, desocupar al final del período de estadía de 14 días o la rescisión de la Orden Ejecutiva del Gobernador, y participar en reuniones regulares con un administrador de casos para desarrollar un plan para las necesidades de vivienda inmediatas y posteriores. Además de refugio, se proporcionan alimentos, atención médica física y conductual, instalaciones de lavandería y otros recursos.

Las ubicaciones de alojamiento temporales aprobadas por el estado de California incluyen hoteles, moteles, remolques, refugios y otras áreas que permiten la capacidad de practicar el distanciamiento social y el lavado de manos. Varias agencias del Condado de San Bernardino, proveedores de servicios para personas sin hogar, propietarios de negocios, ciudades y comunidades están trabajando en colaboración para determinar qué ubicaciones permiten mejor el acceso a los servicios necesarios mientras cumplen con estrictos requisitos de los CDC para la seguridad pública.

Parte de esta solución son los 20 remolques que llegaron al Parque Regional Glen Helen. Cada remolque puede alojar a una persona o una familia de dos. Los ocupantes firmarán acuerdos que les exijan permanecer en los terrenos del parque durante la duración de la emergencia.

Para obtener información sobre la crisis del coronavirus, visite el sitio web del coronavirus del Condado en La nueva información y los recursos se actualizan diariamente. El público también puede comunicarse con la línea directa COVID-19 de 9 a.m. a 5 p.m., de lunes a viernes al (909) 387-3911, o enviar un correo electrónico al Condado en

San Bernardino County Homeless Point-In-Time Count and Survey

On Jan. 23, field teams of volunteers will canvass all of the county’s cities, towns and unincorporated communities in an effort to count, survey and assist the county’s homeless population.

Volunteers will include members of the public, community groups, County employees, homeless service providers, and private-sector stakeholders. Volunteers who are able to engage with homeless individuals will ask specific survey questions, offer hygiene kits, and provide information on who to contact for homeless services.

Data collected during the Point-In Time Count (PITC) is critical to effective strategic planning and is the main source of data used by the federal government to track the number, demographics and needs of people experiencing homelessness throughout the county. These numbers are also used to determine federal funding allocations to address homelessness.

For the second year, volunteers will conduct the entire unsheltered Point-In-Time Count by use of a web-based application designed specifically for the San Bernardino County PITC.  Volunteers will need to have an Internetwork Operating System (IOS-Apple) or Android “smart” phone in order to conduct the survey.

The annual PITC, coordinated by the San Bernardino Office of Homeless Services (OHS) in conjunction with the San Bernardino County Homeless Partnership (SBCHP), is designed to obtain an estimated number of homeless individuals and families in San Bernardino County on a given day and to discover their specific needs.

Individuals and organizations are invited to volunteer to participate in the PITC, which will be conducted on Thursday, Jan. 23, from 6 to 10 a.m. throughout San Bernardino County.

For more information or to register as a volunteer, please visit . If you have questions regarding the count call the OHS at (909) 386-8297 or email Claudia Doyle at

The OHS works to develop countywide public and private partnerships and to coordinate services and resources to end homelessness in San Bernardino County. Through this, OHS is helping to achieve the Countywide Vision by working to create a sustainable system of community health, public safety, and housing. Information on the Countywide Vision and OHS can be found at

Supervisors direct funding toward community efforts to end homelessness

An estimated 3,400 homeless individuals and families at imminent risk of homelessness will benefit from more than $6.6 million in state grant funding distributed today by the Board of Supervisors to 15 local agencies throughout the county.

Photo Credit: SCNG

An additional $2.3 million in grant funding will be distributed to seven additional local agencies in the near future.

The funds are a portion of nearly $9.4 million the county received from the $500 million Homeless Emergency Aid Program, or HEAP, block grant funding program created by the state last year.

The county will use more than $6.3 million to support homeless prevention and diversion programs, general homeless services, homeless outreach, reentry services, emergency shelter response, utility assistance, moving assistance, transportation services, document readiness, eviction services and housing search and stability. Almost $1.3 million will go toward rental subsidies. More than $1 million will be set aside specifically to assist homeless youth, and $213,000 will go toward shelter acquisition projects to serve the homeless.

Funds will be provided to the cities of Barstow, Colton, Montclair, Redlands, Rialto and Upland, the Morongo Unified School District, and community organizations based in San Bernardino, Victorville, Twentynine Palms, Apple Valley, Redlands, Hesperia, Fontana and elsewhere collectively serving homeless throughout the entire county.

Ending homelessness in San Bernardino County is a priority for the Board of Supervisors, who created the San Bernardino County Homeless Partnership in 2007. In July 2016, the board launched an initiative to assist homeless veterans and since then has successfully housed 1,096 veterans. Since January 2017, 191 chronically homeless people with mental health issues have been housed.

San Bernardino County’s innovative approaches to address homelessness – which have received accolades at the state and national levels – focus on collaboration, creation of available dwelling units, whole-person healthcare, jobs, and technology.

On April 16, the Board of Supervisors and Gov. Gavin Newsom held a roundtable discussion about the county’s efforts to fight homelessness and solutions to the problem moving forward. Newsom said he was so inspired by the “big ideas” at work in San Bernardino County that he will work with the state Legislature to set aside funding in the state’s upcoming 2019-2020 budget to enhance support for the county’s efforts.

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