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Emergency rent relief coming soon for county residents

San Bernardino County has established the San Bernardino County Rent Relief Partnership, an emergency rental assistance program that will leverage more than $46.8 million in federal Consolidated Appropriations Act of 2021 funds to provide rental and utility assistance to county residents impacted by the COVID-19 pandemic.

The County has teamed up with Inland SoCal 211+ (ISC211) to administer the San Bernardino County RRP, which will provide up to 12 months of rental arrears and/or prospective rent payments, as well as utility arrears and prospective assistance.

“This program will bring much-needed relief to tenants trying desperately to stay in their homes and, in turn, landlords who have been hard-hit by the economic effects of the pandemic,” said County Board of Supervisors Chairman Curt Hagman. “The county’s partnership with Inland SoCal 211+ is a key step toward economic recovery for our region.”

The county’s program will target its efforts to the most vulnerable individuals/households that have experienced the greatest impacts due to the COVID-19 pandemic.  Households must meet the following criteria to receive assistance:

Household Eligibility

  • Household must reside within San Bernardino County. Residents of the cities of Fontana and San Bernardino must submit applications directly to their respective cities for assistance. Applicants from these cities who apply for the County’s program will be redirected to their applicable programs.
  • Household must be obligated to pay rent on a residential dwelling and have a household income at or below 50% of area median income (AMI). See Table 1:

Table 1

Number of

 Persons in Household

















50% AMI $26,400 $30,150 $33,900 $37,650 $40,700 $43,700 $46,700 $49,700


  • One or more individuals within the household has qualified for unemployment benefits or experienced a reduction in household income, incurred significant costs, or experienced other financial hardships due, directly or indirectly, to the COVID-19 outbreak; or
  • One or more individuals within the household can demonstrate a risk of experiencing homelessness or housing instability.
  • One or more individuals within the 50% AMI household is unemployed as of the date of the application for assistance and has not been employed for the 90-day period preceding such date.

Assistance is Available!

ISC211 will begin accepting applications on Monday, April 12, 2021. Current plans call for the program to be available through December 31, 2021, or until all funds are exhausted, whichever occurs first.

For more information and to be placed on an interest list, please log on to the County’s website at or  ISC211’s website at

TO APPLY: Visit or dial 211 and select extension 5.

The county encourages landlords to proactively work with their tenants to complete applications as quickly as possible. Tenants are encouraged to work closely with landlords and to communicate their interest in participating in the program.

NOTICE: Households with a household income above 50% AMI, but below 80% AMI are being served by the State of California’s CA COVID-19 Rent Relief program. Please visit The State’s program is distinctively different from the County’s program in that it imposes payment restrictions, allowing 80% of total arrears to be paid, as opposed to the 100% paid by the County’s program. See Table 2:

Table 2

Number of

 Persons in Household

















80% AMI $42,200 $48,200 $54,250 $60,250 $65,100 $69,900 $74,750 $79,550


About San Bernardino County

San Bernardino County is a highly diverse public service organization dedicated to the health and safety of the 2.2 million residents of America’s largest county. Governed by an elected five-member Board of Supervisors, San Bernardino County employs 23,000 public service professionals to provide services in the areas of public safety, health care, social services, infrastructure, economic development, housing, cultural enrichment, recreation, and more. For more information, visit

Inland SoCal 211+, a program of Inland SoCal United Way

The Inland SoCal 211+ Contact Center provides 24/7 centralized, compassionate connection to all health and human services in San Bernardino and Riverside Counties. Established in 2005, we answer over 250,000 calls per year for housing, utilities, food, healthcare, employment, childcare, social service resources, veteran services, transportation, crisis intervention, and more. We operate specialty call lines for COVID-19 information and vaccine appointments. Inland SoCal 211+ also offers 48 in-house programs. These assist with needs such as job placement, homelessness resolution, rental assistance, and system navigation. The 2-1-1 Contact Center is AIRS Accredited and operated by trained, expert Community Resource Advisors. There is round-the-clock assistance in Spanish/English and live translation for more than 150 languages. Residents can reach services via the toll-free, easy access number 2-1-1, or by texting their zip code to 898-211.

98 thoughts on "Emergency rent relief coming soon for county residents"

  1. Imelda Alvarez says:

    Necesito ayuda para pagar mi renta.

      1. Anna Perez says:

        Hi this Anna Perez I would like help with my rent icannot work my health I’m homeless now
        Thank you

  2. Santos Sandoval says:

    Actually I’m don’t work, I am on desability y expired and needs help for pay rent. Somebody could contacto me? I prefer un Spanish. Thanks

    Actualmentevestoy desempleado y no necesito ayuda para pagar renta, y buscando empleo. Podría alguien comunicarse conmigo?

    1. Hola Santos, esto es para aliviar el alquiler de las personas afectadas por la pandemia. Visite para aplicar. Si necesita ayuda para enviar su solicitud, marque 211 y elija la extensión 5 si se encuentra en el condado de San Bernardino.

      Si se encuentra fuera del condado de San Bernardino, llame al 909-327-3187

  3. jesus reyes villamar says:

    We are behind in paying rent for 8 months. I lost my job due to Covid 19. I was on unemployment and it has ended. We would appreciate your help with assistance on paying the rent. We will be homeless soon if we can catch up .
    Thank you,
    Jesus Reyes

      1. Rosa Alvillar says:

        Wr apply about 3wks ago & we yet to hear any thing about application…can someone call me
        Rosa Alvillar
        2977 park ave#12
        San bernardino,C,92404

        1. Hi Rosa, call 2-1-1 and select extension 5 or email for information on your application.

  4. Marie Rutledge says:

    Hi, Why are people below 50% AMi put first in the state and county of sanbernardino program, and people under 80% AMI who are unemployed served last? Are you directing people 50% AMI to the county program, so others can be helped?

    1. Hi Marie, The State and County programs will run concurrently, but will serve different income targets. The County’s program will provide assistance to households earning up to 50% AMI, while the State’s program will service households above 50%, but below 80% AMI.

  5. Alexandra says:

    I need help with electricity bill.

  6. Lian Woodruff says:

    I, Lian Woodruff just online and red the RRP programs that I thin it very help for me.

    How to apply to get the RRP support? Filling a appreciation form and so on? I would like to have a detail responds.

    Thank you!

    1. Hi Lian, here is a link to the application form for pandemic rent relief:
      Once you fill out the application, you will find out if you are eligible.

  7. Rachel Orosco says:

    Hello I am very interested in your rental relief programs coming soon my name is Rachel last name is o r o s c o I am 50 years old I am homeless at the moment I receive unemployment for the time being and I’m trying to find a studio if possible anywhere Loma Linda Redlands Ontario Rialto Fontana anywhere in the local area please if someone can contact me or help me with some assistance I be forever grateful

    1. Hi Rachel, please call 2-1-1 and let them know you need assistance with housing. Take care.

      1. Poo says:

        211 doesn’t help people that are seeking help diligently some one who keeps calling and inquiring neve in 2 years had any assistance these people might be helping people but it has to be family and friends. Because it not first come first serve

        1. Peaches s says:

          San bernardino county workers are not managed or supervisor very well . I ve never seen something like this in life out of all county san bernardino housing programs are the worst. A Lot of working people living arrangements are unstable . WE NEED SAN BERNARDINO COUNTY WORKERS WITH A PASSION TO HELP OTHERS

  8. Eileen Brown says:

    A renter is way behind and because of covit 19 unable to pay

  9. Charles Muse says:

    I would Like To Apply

  10. Precious swan says:

    Need help with rent laid off from my job because of coverage

  11. Mirna Silva says:

    I want to apply for the Rent release program.

    1. Hi Mirna, please apply here for rent relief:

  12. ineed help paying rent im2months be hind

    1. Hi Juan, please apply here for rent relief:

  13. Jesus Flores says:

    I read that a leasing agreement is required.
    What about for the people that need help with their mortgage payments due to covid?

    I have a mortgage in forbearance now can I get assistance as well through emergency rent relief?

    If not, can someone provide me with the information of where I can get some type of assistance. Please I’m desperate for help and I don’t want social services to take my children away because I end up homeless. I have 2 children under the age of 15 years old.

    1. Hi Jesus, here is some information for homeowners having trouble with their mortgage payments due to COVID-19.

  14. Denise Ferch says:

    i need renter help and utility asssistance . MY income is much lower than any of the charts. But i desprirate for rental assisstance Can someone, a social worker etc contact and help me..thank you

    1. Hi Denise, you should apply for rental assistance at and for utility assistance, call 2-1-1.

  15. Rosaelena Gutierrez says:

    I need help to pay my past due rent

  16. Patricia Longoria says:

    How do you find out if you’ve been approved or not I filled out a application last week and haven’t heard anything back yet

    1. Hi Patricia, call 211 and select extension 5 for assistance.

  17. Sandra Torres says:

    Hi I’m in need of assistance I need to move out of my sister’s house asap and I don’t have money for deposit for a apartment it’s just me and my daughter she is 11 yrs old I am employed at the moment but it’s still to much for a deposit I would really appreciate the help thank you so much !!!

    1. Hi Sandra, call 2-1-1 and see if they can help you find some assistance.

  18. Vera says:

    I lost income in 2020, I am on Snap and Medicaid, do I qualify for cover rental and utility releif.

    1. Hi Vera, the qualifications are on the application and if you have questions, you can call 2-1-1 and hit select extension 5.

  19. Willie A Coats says:

    I live in Morongo Valley unemployed but receive SSI $956 a month. Behind on my rent do i qualify for rental assistance

    1. Hi Willie, you should check out the application to see if you qualify. Visit or dial 211 and select extension 5.

  20. Lydia rosas says:

    Need assistance

  21. henry doan says:

    ii need rental assitane for my nail shop

    1. Hi Henry, here is a link to some resources through the state of California,

  22. How can I get the assistance to pay my mortgage during this pandemic

  23. Joly Ramirez says:

    I’m needing assistance for rental help, I’m behind one month , and I put a application in with sbcitylimk but it’s was told to me that they only help for San Bernardino city residents ad I guess my address is in the San Bernardino county residence, which is confusing to me cause it says San Bernardino ca 92404

    1. It could be that you are in an unincorporated area of the County but in San Bernardino. You can apply for assistance at or dial 211 and select extension 5.

  24. Terry Goodman says:

    I am a landlord and my tenant has not paid since March 2020, how can I apply for assistance?

    1. Hi Terry, visit or dial 211 and select extension 5 to apply for pandemic rent assistance.

  25. James A. Camarillo Sr says:

    Lets see what happens

  26. laura avila says:

    i have tried to make a applicatio for chino cal. san bernardino county. i need rent relief and i cant get onto a correct web portal

  27. Ashley says:

    I had stop working due to the injury on my back n right leg.

  28. Allen Comegys says:

    I I am 61 years old and I have lost my section 8 housing certificate due to Kobe could someone please assist me I cannot currently of war to a ran with my income

    1. Hi Allen, please apply for rent relief here or dial 211 and select extension 5.

  29. mayra grinnell says:

    I have been given a 60 notice to move

  30. Christine Argo says:

    I’ve applied and waiting for a response,
    Need Help. Really getting behind. When will I know if I qualified for help? And if I did, when will it get here?!

    1. Hi Christine, you may want to call 2-1-1 and select extension 5 to talk to someone about your application.

  31. Renarda Nichols says:

    I did a covid relief in. April for San Bernardino CA an still haven’t gotten a response now I’m 5 months behind an I’m afraid I will get put out n have no where to go.

    1. Hi Renarda, you can call 2-1-1 and select extension 5 for assistance.

  32. TERI JONES says:

    How do I heck the status of my application

    1. Hi Teri, Call 2-1-1 extension 5.

  33. Lauri Cannon says:

    Why is it taking so long to get applications approved with the moratorium end in June.

    1. Hi Lauri, you may want to contact for more information. You may also want to check the status of your application on the portal.

  34. Giorgianna Campos says:

    How do you check the status of application you submitted

    1. Hi Giorgianna, when you submitted your application, an email (or SMS) was sent to you to confirm the application submission. In this email (or SMS), you’ll be prompted to login using your “user id” (email or phone #) on the portal. Your application status should be on the portal.

  35. Lori H Torres says:

    Where do I go to check the status of my application with the United Way 2-1-1 rental assistance program that I applied for yesterday through San Bernardino County I can’t find the website to check the status of my application do you have that information

    1. Hi Lori, when you submitted your application, an email (or SMS) was sent to you to confirm the application submission. In this email (or SMS), you’ll be prompted to login using your “user id” (email or phone #) on the portal. Your application status should be on the portal.

  36. Malaika Williams says:

    Hi i am looking for rent relief in the city of highland.

    1. You can apply at if you live in the City of Highland.

  37. Can you help me I’m homeless and I need help with some assistance thank you for your time and help

    1. Hi Cesar, please call 2-1-1 for assistance.

  38. Jacourie Lumati says:

    If approved will the renters assistance amount be distributed to the tenet that will then pay the bills as well as the rent, or will the payment go directly to landlord ?

    1. Hello Jacouri, you can submit your question to

      If you need assistance submitting your application, please dial 211 and choose extension 5 if you are physically located in San Bernardino County while calling.

      If you are physically located outside of San Bernardino County while calling, please dial 909-327-3187

  39. Ladezia says:

    I applied and now it says referred to starte final decision has not been made anyone know what that may mean ?

    1. Hi Ladezia, please email the Rent Relief Program at

  40. Wendy miller says:

    I am getting nervous about my application I callc211 regularly and they tell me I’m in final review or its on supervisors desk or they ask for the same verification I have sent several times I have changed my phone number verbally, on my email link and in writing and today I called and they still don’t have my number updated that is frightening I check my emails constantly no word any idea how much longer and what I can do to expedite the process?

    1. Hi Ms. Miller, we have let our housing personnel know of your issue and they will be contacting you.

  41. Walter Cabrera says:

    I submitted an application for rental assistance on June 25, 2021. I has been 3 month so far, the status of my application is “under review”, I called united way 211 to get feedback as to when the landlord could be getting paid, I was told they are no to provide information as to time. I does not make any sence to me that for an assist the is time sensitive as for evictions that the program does not have a turn around time.

    1. Hi Mr. Cabrera, we have let our housing folks know that you would like to be contacted and someone will be reaching out to you soon.

  42. Larry Wilkie says:

    What is the Email for your finance department to get a status regarding rental payment. It is my understanding the assistance has already been approved, but nobody has communicated with me. Thanks.

    1. Larry, we will let staff know you need assistance and they will be in contact with you.

  43. Tylor Allen says:

    I checked my status in the portal it says ive been conditionally approved whats the next step, its getting cold outside.

  44. Bill Chhor says:

    Hi, what does the application status of “referred to state” mean? Does this mean that the application is being transitioned to the State? What are my next steps to move forward?

    1. Yes it means your application will be transitioning to the state. Here is an update on those applications that are being transitioned:

  45. Jani Parlas says:

    I’m going on 4 months now for waiting for my application to go thru….I’m in final review now for almost a month???? What’s going on? Can’t reach anyone and when I do I just get told the same thing…I’m about to be homeless

    1. Hi Jani, for assistance with your funding, please call the CA COVID-19 Rent Relief Call Center at 833-430-2122.

  46. Joe Lugo says:

    I’ve been in final review for over a month, going on 2 months now. The case worker I was assigned quit, then all my information was deleted instead of forwarded to a new case worker. I had to re-apply while my landlord threatened me with eviction. The new case worker I got assigned kept calling and asking about information I already submitted twice before, then when I spoke with a supervisior I was told that there was “more than enough” information there to move the case forward! My application has been conditionally approved but for some reason the finance department takes 2 months to review. I have a feeling the city is doing fraud with the relief funds why is it taking so long to receive this money????

  47. Deborah says:

    I applied Nov 9th. It still shows as under review. I have a pay by date of Jan 17th. I’m really stressed. We have no means to pay the back electric.

  48. Angela Washington says:

    I confused been under final review then got a email saying the extended all money and is pending for more funds .smh

  49. jose says:

    is still the program. for rent assiistance.cov19. helping tenants.?

  50. Terri D Stevenson says:

    Are they recertify for april 2022 and may 2022

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