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Vacation rentals and hotel lodging have been closed to non-essential travelers. The Stay at Home Order that expired at the end of December was extended by the Governor since our ICU capacity is well below 15%. I was told by Code Enforcement that the lodging restrictions had ended. How could that be true when the Stay at Home Order has been extended? Please explain the current vacation rental restrictions that are currently in place. Thank you very much
The State of California has continued the Stay at Home order and the restrictions the state put in place for lodging remain in place.
I have filed a complaint and been given a confirmation number and a search number. My complaint was saved and I’m told I can access it by clicking on the hyperlink and entering the search number at the Grand Jury System Home Page. But that space to enter the number does not appear. How do I find the complaint I submitted?
Hi Russel, please contact the Grand Jury for information on your complaint in their system here: https://wp.sbcounty.gov/grandjury/contact/
Does San Bernardo County have any guidelines for quarantine after a person returns from a trip outside of Southern California? LA County’s guidelines are very clear. I cannot find this information on the SB County Website.
Hi Rebecca, if you have recently traveled and you believe you might have been exposed to COVID-19, please feel free to get tested at one of our testing sites here: https://sbcovid19.com/testing-sites/ and here are some tips from the CDC on what you should do after you travel: https://www.cdc.gov/coronavirus/2019-ncov/travelers/travel-during-covid19.html#after-you-travel
I am a home owner in county of San Bernardino. Tenant has not payed rent in 3 months now making it 4 in January 2021. They where served with a 15 day notice back in October and they never responded to the declaration. We have filed for eviction in December and a waiting court response. It looks like the tenant has abandoned the unit and have someone living in the unit without my consent. How do I proceed into taking back the premises.
Hi Cesar, you may want to contact an attorney or the San Bernardino County Superior Court https://www.sb-court.org/ for information as the County does not handle evictions.
ARE GYMS ALLOWED TO OPERATE IN SAN BERNARDINO COUNTY?
I AM A MEMBER OF A GYM IN CHINO, WHICH WAS CLOSED ALL SUMMER, THEN MAGICALLY OPENED AND REMAINED OPEN. I DON’T FEEL IT IS SAFE TO GO BACK TO WORK OUT THERE, YET THEY KEEP CHARGING THEIR MEMBERS FOR MONTHLY FEES AND A NEW “RENEWAL FEE” FOR NEXT YEAR.
I TOLD THEM I THOUGHT THEY SHOULD BE CLOSED, UNDER THE PURPLE TIER OR THE “STAY AT HOME ORDER”, BUT THEY SAID THEY’RE OPEN.
Hi Charles, if you feel you need to report a compliance issue, please visit, https://dphsbcounty.co1.qualtrics.com/jfe/form/SV_9ZiPuXkOoP29l4x
Gyms are allowed to operate outdoors only in San Bernardino County according to the state of California.
what are the restrictions for funerals, funeral gatherings at cemetaries?
Hi Carl, here is a link to the guidance on funerals from the state of California: https://files.covid19.ca.gov/pdf/guidance-places-of-worship–en.pdf
Hi, I am a truck driver from Canada and we often drop our trailers at 8455 Schaefer Ave and it would appear that most of the streets to get there are “NO TRUCK”. Who do I have to talk to at the city to get proper directions so we don’t end up beeing ticketed.
thanks
Of this is a county maintained road, you can contact Public Works at (909) 387-7910 or visit http://cms.sbcounty.gov/dpw/Home/ContactUs.aspx and if it is a road maintained by the city of Ontario, you can contact them at https://www.ontarioca.gov/Engineering
I received a hand addressed envelope containing a form that is an e-mail Authorization Agreement for me to fill out and return. It has my name & email, and a Case Number. (from the Rancho Cucamonga office) To my knowledge, I have not applied for any of these TAD benefits and I do not have any information for me to “log in” the system. Every time I call there are too many calls on hold and I am disconnected. Who can I talk to about this? I really don’t want to go to the office since I am considered a high risk person for covid, but I need to get this resolved and make sure there isn’t any identity theft going on here.
Hi Judith, We’ve contacted TAD with your concerns and someone will get back to you with an update.
who control street vendor ( food) tacos, burgers etc. many vendors on San Bernardino streets, Hesperia, who is in control.?
Hi Nelson,
In Hesperia, they have certain rules on street vendors so you may want to contact them here: https://www.cityofhesperia.us/247/Street-Vendors
In the City of San Bernardino, they have their own permitting rules here: http://www.ci.san-bernardino.ca.us/civicax/filebank/blobdload.aspx?blobid=27587
For a food handling permit, the County of San Bernardino Environmental Health Services division can be contacted here: https://wp.sbcounty.gov/dph/programs/ehs/food-facilities/
If you feel someone is out of compliance related to COVID-19, you can file a complaint here: https://dphsbcounty.co1.qualtrics.com/jfe/form/SV_9ZiPuXkOoP29l4x
Can I record conversations in office with my probation officer? What is the policy there?
Hi Larissa, you may want to contact the Probation Department with your question at (909) 386-1810
Hi I am a residence of san Bernardino County who is looking to obtain court information regarding my fiance and I’ve had nothing but a frustrating time for MONTHS trying to access them through superior court website and I get as far as bieng able to successfully search his name and view charges, once I get to clicking o. Details I get “There was an error while processing your request. Please try again later.” Its very stressful and overwhelming i don’t any other way to view the information. And speaking with a clerk is out of question because I work mornings to evenings by the time I’m out I call and press “#9” to speak with clerk and instantly get disconnected so im assuming they must be closed its really tires some and just want to no my alternatives. Or what I can do or who can I speak with after the hours of 5pm.
Isabella, unfortunately the San Bernardino County Courts are run by the State of California not the County. Here is a link to their website and hopefully you can find a way to contact them. https://www.sb-court.org/ Telephone: (909) 708-8747
I have been calling customer service non stop since the 4th of this month (nov) i have made 3 different appointments and have yet to receive a phone call for my review. It is now the 16th and they have not reached out to me yet. My benefits were cut because no one has called me to fulfill my appointments. I need a representative to do their job or file a complaint. I would go into the office but they will just make set up another appointment that customer service never fulfills.
Hi Christina, we sent your comment over to Transitional Assistance and they will be contacting you.
every week same ol blah blah blah but NEVER any mention about what you are doing for our seniors that locked up in there assisted living rooms – unable to leave except to go to the doctor – in person visits limited to 30 min in a place that others are gathering but not allowed to have family to go into their rooms. no privacy being offered. you have sentenced these seniors to a slow and lonely death.
What if a person on social media such as Instagram decided to message a person under the age of 22 and threatened to rape that person in front of the family and say that they are going to hack the social media account to find you.
That would be something you should report to local law enforcement.
Hi,
Why is the SBC COVID-19 dashboard website not being updated in a timely manner? Today is Thursday, October 22. The tabs showing information on “school districts” and “locations” only show through Saturday, October 10. That’s almost 2 weeks ago. And “CDPH Monitoring” only shows through October 13, which exceeds that stated week lag time. Doesn’t the public have the right to know the current, up-to-date information about what is occurring in our county?
I have a question about face masks.
If we are working in a District office setting, if nobody is sitting next to me,
do I need to wear a face mask?
We currently are in an old building, the ventilation is horrible, can we get COVID from the vents?
Thank you
Hi Olivia, here is the CDC guidance on face masks: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/cloth-face-cover-guidance.html#who-should-wear and here is the CDC guidance for office buildings including ventilation: https://www.cdc.gov/coronavirus/2019-ncov/community/office-buildings.html If you have additional questions, you can call our hotline at 909-387-3911.
Barbers cut facial hair and Cosmetologists who are known as hair stylists can also do facial treatments and die and cut eyebrows. Waxing should be allowed also! Especially if they are performing body waxing- Most waxing places perform the Brazilian wax (90% of their appointments)… SB county needs to allow waxing businesses to open along with Hair Salons and Barber Shops- There is no difference and the service times for a brazilian wax are 15mins! We can get waxed faster than any other hair service! Please add this info to your consideration on opening body waxing salons now!
Does the county have an official Tenant Declaration of Hardship or Declaration of COVID-19 Related Financial Distress form for tenants to provide their landlords?
Hi Amy, the state Department of Real Estate has this form on their website here: https://landlordtenant.dre.ca.gov/ and here is a direct link to the form: https://landlordtenant.dre.ca.gov/pdf/forms/tenant/1179.02(d).pdf
When can Condo HOA’s open pools? My HOA won’t open the only pool we have because they say they have to have a security guard on duty to monitor the amount of people in the pool area and have it cleaned everyday. They want to charge us an extra $80 a month to do this so they have not had the pool opened longer than a week during this whole covid crisis.
Although HOA pools have been allowed to open for some time now, not all of them have chosen to open for a variety of reasons.
Hello, I have a tenant in my rental home who is on a month-to-month lease. I want to give the tenant a 60 day notice because I am contemplating selling the home, if not doing a remodel. My question is if I give the 60 day notice to my tenant to move out, what happens if my tenant doesn’t want to move out after 60 days? Can I evict the tenant if he is not cooperative? Not sure what the rules are with the covid situation.
Hi Ted, you may want to contact the Sheriff’s Civil Process Services for information at https://wp.sbcounty.gov/sheriff/corrections/civil-enforcement-unit__trashed/civil-process-services/
Hello I am a writer for the Coyote Chronicle at Cal State San Bernardino and would like to interview a county official about Halloween safety tips.
Hi! Call the County Public Information Officer at (909) 387-4842.
I read in one of your newsletters that some hospitals were dispensed Bamlanivimab. How can I investigate what hospitals have doses?
Hi Crystal, that information is not available to the public. If you are interested in the medication, you should contact your physician.
I would like to make an appeal for exceptions to the closing of nail salons. The governmental officials may not know this, but not all people go to these places for pretty nails. There are many older adults who go because they literally cannot cut their own toenails due to mobility or pain issues. There are no reasonable alternatives to this service. Podiatrists are out of the financial range for many people and Medicare will only pay for visits every two months for diabetics. The nail place I attend spent hundreds of dollars to put in plexi-glas separators, extra cleaning, sanitation station on entry, PPE, etc for their staff, only to be closed down a couple of weeks after opening. Please consider allowing nail places to re-open for the foot health of older residents.