Recovery Based Engagement Support Team

The Recovery Based Engagement Support Team (RBEST) project provides community (field-based) services in the form of outreach, engagement, case management, family education, support, and therapy for the most challenging diverse adult clients in the community who suffer from untreated mental illness in an effort to “activate” the individual into the mental health system to receive appropriate services. The multi-disciplinary nature of the engagement teams presents a holistic approach to the needs of the individuals. The program is non-clinical in its orientation, in that it will focus on the needs and goals of the consumer and helping that individual meet those goals and eliminate obstacles through appropriate mental health treatment.

It is the goal of the RBEST project to serve clients in the least intrusive, restrictive, and disruptive way in order to promote client-resiliency and recovery, as well as to preserve and maintain the individual’s dignity and self-worth, while linking them to appropriate mental health services. RBEST is a resource for adults, families, and local community agencies and organizations. The team’s primary function is to take a supportive role in the facilitation, linking, and building of the client’s support network.

RBEST is to be utilized in conjunction with the individual’s support system to assist in the management of the person’s behaviors, so that the client’s system will not be overwhelmed. The primary purpose of the RBEST project is to increase the quality of services, including better outcomes, along with increasing access to underserved groups. RBEST targets individuals who repeatedly access treatment at points in the mental health system that do not deliver effective care in meeting the psychiatric needs of that individual. This may include those who are repeatedly hospitalized, but do not follow up with recommended outpatient care. Also included in this effort are those individuals unknown to the public behavioral health system who have been cared for in private residences by families and loved ones without the assistance of effective behavioral health supports.

More information on services and the referral process can be obtained at (909) 421-9452.