{"id":18453,"date":"2021-08-26T10:02:24","date_gmt":"2021-08-26T17:02:24","guid":{"rendered":"https:\/\/wp.sbcounty.gov\/dbh\/?page_id=18453"},"modified":"2021-08-26T10:30:29","modified_gmt":"2021-08-26T17:30:29","slug":"system-requirements","status":"publish","type":"page","link":"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/","title":{"rendered":"System Requirements"},"content":{"rendered":"\n<div data-isd-block-id='isd-slider-block_605e078f53498' class=\"\">\n\t\t\t<div class=\"hero-slider slider-wrapper\">\n\t\t\t<div id=\"slider-isd-slider-block_605e078f53498\" class=\"carousel slide slider-carousel slide half\" data-bs-ride=\"true\">\n\t\t\t\t<div class=\"carousel-inner slides-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"carousel-item active desk-center-center mobi-center-center half\" data-background=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/04\/Website-Sliders-8.png\"  style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hs-slide-wrapper has-content has-overlay\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"hs-content-wrapper left-align\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-container  dark-background  rounded-corners\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-content text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"section-heading\">MyAvatar System Requirements<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"has-huge-font-size\"><strong>MyAvatar System Requirements<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Internet Explorer<\/strong>&nbsp;or&nbsp;<strong>Google Chrome<\/strong>&nbsp;needs to be installed on your computer,&nbsp;<strong>NOT supported&nbsp;<\/strong>(Safari and Edge browsers).<\/li><li><strong>Report Viewer<\/strong>&nbsp;needs to be installed on your computer.&nbsp;<strong>NOT supported&nbsp;<\/strong>on Apple products.&nbsp;<\/li><li><strong>Acrobat Reader<\/strong>&nbsp;needs to be installed to be able to read PDF documents.<\/li><li>A current working version of&nbsp;<strong>Java<\/strong>&nbsp;installed on your computer. (Avatar requires this to run).<\/li><li>4K Ultra Monitors are&nbsp;<strong>NOT supported<\/strong>&nbsp;(using these causes the display to be to small to read).<\/li><\/ul>\n\n\n\n<p><strong>Note: These requirements will also apply to ARMC and Contract Providers attending the training.<\/strong><\/p>\n\n\n\n<p>In the below images we will help you navigate your computer to make sure you have the required software, along with the current versions installed on your computer.<\/p>\n\n\n\n<p><strong>Note: the screenshots are from a computer running Windows 10 operating system.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-gallery columns-3 is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\"><ul class=\"blocks-gallery-grid\"><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture.png\"><img decoding=\"async\" width=\"1377\" height=\"779\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture.png\" alt=\"\" data-id=\"18462\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture\/\" class=\"wp-image-18462\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture.png 1377w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture-300x170.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture-1024x579.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture-426x240.png 426w\" sizes=\"(max-width: 1377px) 100vw, 1377px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1.png\"><img decoding=\"async\" width=\"1379\" height=\"779\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1.png\" alt=\"\" data-id=\"18465\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture1\/\" class=\"wp-image-18465\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1.png 1379w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1-300x169.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1-1024x578.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture1-426x240.png 426w\" sizes=\"(max-width: 1379px) 100vw, 1379px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2.png\"><img decoding=\"async\" width=\"1379\" height=\"778\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2.png\" alt=\"\" data-id=\"18468\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture2\/\" class=\"wp-image-18468\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2.png 1379w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2-300x169.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2-1024x578.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture2-426x240.png 426w\" sizes=\"(max-width: 1379px) 100vw, 1379px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3.png\"><img decoding=\"async\" width=\"1377\" height=\"777\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3.png\" alt=\"\" data-id=\"18471\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture3\/\" class=\"wp-image-18471\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3.png 1377w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3-300x169.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3-1024x578.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture3-426x240.png 426w\" sizes=\"(max-width: 1377px) 100vw, 1377px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1.png\"><img decoding=\"async\" width=\"1379\" height=\"779\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1.png\" alt=\"\" data-id=\"18477\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture4-1\/\" class=\"wp-image-18477\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1.png 1379w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1-300x169.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1-1024x578.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture4-1-426x240.png 426w\" sizes=\"(max-width: 1379px) 100vw, 1379px\" \/><\/a><\/figure><\/li><li class=\"blocks-gallery-item\"><figure><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5.png\"><img decoding=\"async\" width=\"1378\" height=\"779\" src=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5.png\" alt=\"\" data-id=\"18480\" data-full-url=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5.png\" data-link=\"https:\/\/wp.sbcounty.gov\/dbh\/system-requirements\/capture5\/\" class=\"wp-image-18480\" srcset=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5.png 1378w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5-300x170.png 300w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5-1024x579.png 1024w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5-150x85.png 150w, https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/08\/Capture5-426x240.png 426w\" sizes=\"(max-width: 1378px) 100vw, 1378px\" \/><\/a><\/figure><\/li><\/ul><\/figure>\n\n\n\n<p class=\"has-primary-color has-text-color\">Click&nbsp;<a href=\"https:\/\/wp.sbcounty.gov\/wp-content\/uploads\/sites\/121\/2021\/08\/MyAvatar-PC-Requirements.pdf\">here<\/a>&nbsp;for a printable version and installation instructions. If you don\u2019t have the software shown, you can download the software using the links below:<\/p>\n\n\n\n<ul class=\"has-primary-color has-text-color wp-block-list\"><li><a href=\"https:\/\/get.adobe.com\/reader\/otherversions\/\">Adobe Reader DC<\/a><\/li><li><a href=\"https:\/\/ftp.sbcounty.gov\/human.aspx?r=867155652&amp;arg06=667701278&amp;arg12=filelist\">Java<\/a>&nbsp;\u2013 FTP&nbsp;<a href=\"https:\/\/wp.sbcounty.gov\/wp-content\/uploads\/sites\/121\/2021\/08\/CBO_System_Setup_Instructions_v1.pdf\" data-type=\"URL\">Instructions<\/a><\/li><li><a href=\"https:\/\/ftp.sbcounty.gov\/human.aspx?r=867155652&amp;arg06=667701278&amp;arg12=filelist\">Report Viewer&nbsp;<\/a>\u2013 FTP&nbsp;<a href=\"https:\/\/wp.sbcounty.gov\/wp-content\/uploads\/sites\/121\/2021\/08\/CBO_System_Setup_Instructions_v1.pdf\">Instructions<\/a><\/li><\/ul>\n\n\n\n\n\n\n\n<p>*Note: When logged into FTP please use new LIVE folder for myAvatar LIVE environment downloads.<\/p>\n\n\n\n<p><strong>Questions regarding training should be directed to Eric Rutherford:<\/strong><\/p>\n\n\n\n<p>Phone: 909.252.4013<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color\">Email:&nbsp;<a href=\"mailto:Dbh-training@dbh.sbcounty.gov\">Dbhtraining@dbh.sbcounty.gov<\/a>,&nbsp;<a href=\"mailto:Eric.Rutherford@dbh.sbcounty.gov\">Eric.Rutherford@dbh.sbcounty.gov<\/a>,&nbsp;<a href=\"mailto:Barbara.Knutson@dbh.sbcounty.gov\">Barbara.Knutson@dbh.sbcounty.gov<\/a><\/p>\n\n\n\n<p><strong>For technical assistance, please contact DBH IT HelpLine:<\/strong><\/p>\n\n\n\n<p>Phone: 909.386.9730<\/p>\n\n\n\n<p class=\"has-primary-color has-text-color\">Email:&nbsp;<a href=\"mailto:DBH-IT-Helpdesk@dbh.sbcounty.gov\">DBH-IT-Helpdesk@dbh.sbcounty.gov<\/a>,&nbsp;<a href=\"mailto:Barbara.Knutson@dbh.sbcounty.gov\">Barbara.Knutson@dbh.sbcounty.gov<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>MyAvatar System Requirements MyAvatar System Requirements Internet Explorer&nbsp;or&nbsp;Google Chrome&nbsp;needs to be installed on your computer,&nbsp;NOT supported&nbsp;(Safari and Edge browsers).Report Viewer&nbsp;needs to be installed on your computer.&nbsp;NOT supported&nbsp;on Apple products.&nbsp;Acrobat Reader&nbsp;needs<span class=\"ellipsis\">&#8230;<\/span><\/p>\n","protected":false},"author":1641,"featured_media":11973,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-18453","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/18453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/users\/1641"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/comments?post=18453"}],"version-history":[{"count":0,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/18453\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/media\/11973"}],"wp:attachment":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/media?parent=18453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}