{"id":9643,"date":"2021-03-24T14:46:44","date_gmt":"2021-03-24T21:46:44","guid":{"rendered":"https:\/\/wp.sbcounty.gov\/dbh\/?page_id=9643"},"modified":"2026-05-07T09:39:57","modified_gmt":"2026-05-07T16:39:57","slug":"compliance","status":"publish","type":"page","link":"https:\/\/wp.sbcounty.gov\/dbh\/programs\/compliance\/","title":{"rendered":"Compliance"},"content":{"rendered":"\n<div data-isd-block-id='isd-slider-block_2cc9ed2b2d4ce9a0d0a5077eb1deb43c' class=\"\">\n\t\t\t<div class=\"hero-slider slider-wrapper\">\n\t\t\t<div id=\"slider-isd-slider-block_2cc9ed2b2d4ce9a0d0a5077eb1deb43c\" class=\"carousel slide slider-carousel slide half\" data-bs-ride=\"true\">\n\t\t\t\t<div class=\"carousel-inner slides-1\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"carousel-item active desk-center-center mobi-center-center half\" data-background=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2021\/04\/Website-Sliders-25.png\"  style=\"\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hs-slide-wrapper has-content has-overlay\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"hs-content-wrapper left-align\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-container  dark-background  rounded-corners\">\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-content text-left\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"slide-heading\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1 class=\"section-heading\">Compliance<\/h1>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p>DBH\u2019s Office of Compliance maintains the San Bernardino County Mental Health Plan\u2019s Compliance Program.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\n\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\n\n\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\n\n\n<section style=\"background:#eeeeee\" class=\"wp-block-isd-layout has-background\"><div class=\"isd-background-fixed-max-width-container\"><div class=\"isd-layout-content-wrapper\" style=\"max-width:1748px;margin-bottom:0rem;margin-top:0rem;padding-bottom:3.75rem;padding-top:3.75rem\">\n<div class=\"wp-block-isd-row large-100 desktop-none desktop-order-1 tablet-none tablet-order-1 mobile-none mobile-order-1 frontend ctnrQueryRow\" style=\"margin-bottom:0rem;margin-top:0rem\">\n<div class=\"wp-block-isd-column\">\n<p>DBH Office of Compliance maintains the Department of Behavioral Health\u2019s Compliance Program, which includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>assessing department-wide risk<\/li>\n\n\n\n<li>preventing, detecting and addressing fraud\/waste\/abuse<\/li>\n\n\n\n<li>outlining and enforcing standards of conduct<\/li>\n\n\n\n<li>informing and educating the workforce on Compliance-related matters, including privacy of protected health information<\/li>\n\n\n\n<li>assisting with fostering an ethical work environment<\/li>\n\n\n\n<li>maintaining the San Bernardino County Mental Health Plan Compliance Program, which consists of the following elements:\n<ol class=\"wp-block-list\">\n<li>Written policies, procedures and standards of conduct<\/li>\n\n\n\n<li>Designation of a Compliance Officer and Compliance Committee<\/li>\n\n\n\n<li>Effective education and training<\/li>\n\n\n\n<li>Effective lines of communication<\/li>\n\n\n\n<li>Internal monitoring and auditing<\/li>\n\n\n\n<li>Enforcement of standards through well-publicized disciplinary guidelines<\/li>\n\n\n\n<li>Prompt response to detected\/reported\/actual offenses<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n\n\n\n<p>DBH\u2019s Office of Compliance also assists the department in remaining committed to its core values, including maintaining positive and supportive settings with employees that are respectful and follow appropriate practices, including the department\u2019s <a href=\"https:\/\/wp.sbcounty.gov\/wp-content\/uploads\/sites\/121\/2024\/02\/Code-of-Conduct-Revision-2023-UPDATE%20%281%29.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Code of Conduct<\/a> and the County\u2019s Code of Ethics.<\/p>\n\n\n\n<p>Members of the workforce are expected to be compliance champions in preventing, detecting, and deterring fraud, waste, and abuse. This means each workforce member has a sense of duty to report workplace conduct non-compliance and\/or suspected fraud\/waste\/abuse, including false claims.<\/p>\n\n\n\n<p><strong>Members of the workforce and members of the public may report suspected or actual fraud\/waste\/abuse, including false claims, by contacting any of the following:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Erica Ochoa, MBA, CHC, DBH Chief Compliance Officer\/Privacy Officer | (909) 388-0879<\/strong><\/li>\n\n\n\n<li><strong>Compliance Hotline | (800) 398-9736<\/strong><\/li>\n\n\n\n<li><a href=\"mailto:Compliance_questions@dbh.sbcounty.gov\" target=\"_blank\" rel=\"noreferrer noopener\">DBH-ComplianceQuestions@dbh.sbcounty.gov<\/a><\/li>\n<\/ul>\n\n\n\n<div id=\"_2f5d82-e2\" class=\"wp-block-isd-accordion\"><div class=\"accordion-inner-wrapper\">\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_ef7c9a-03\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_ef7c9a-03\"><span class=\"isd-blocks-accordion-title\">Compliance Corner<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_ef7c9a-03\" class=\"collapse\" aria-labelledby=\"heading-_ef7c9a-03\" data-parent=\"#_2f5d82-e2\"><div class=\"card-body\">\n<div id=\"_8499c9-b1\" class=\"wp-block-isd-accordion\"><div class=\"accordion-inner-wrapper\">\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_b28473-41\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_b28473-41\"><span class=\"isd-blocks-accordion-title\">April Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_b28473-41\" class=\"collapse\" aria-labelledby=\"heading-_b28473-41\" data-parent=\"#_569827-b8\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/Compliance-Corner-April-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/Compliance-Corner-April-Posting.pdf\">Compliance Corner &#8211; April Edition (4\/30\/26)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_b90dc8-d2\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_b90dc8-d2\"><span class=\"isd-blocks-accordion-title\">March Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_b90dc8-d2\" class=\"collapse\" aria-labelledby=\"heading-_b90dc8-d2\" data-parent=\"#_d860de-fc\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2026\/03\/Compliance-Corner-March-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\">Compliance Corner &#8211; March Edition (03\/30\/26)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_31bce7-28\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_31bce7-28\"><span class=\"isd-blocks-accordion-title\">February Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_31bce7-28\" class=\"collapse\" aria-labelledby=\"heading-_31bce7-28\" data-parent=\"#_2878ed-a7\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2026\/03\/Compliance-Corner-February-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\">Compliance Corner &#8211; February Edition (02\/26\/26)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_629996-1f\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_629996-1f\"><span class=\"isd-blocks-accordion-title\">January Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_629996-1f\" class=\"collapse\" aria-labelledby=\"heading-_629996-1f\" data-parent=\"#_2ed293-cc\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2026\/02\/Compliance-Corner-January-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\">Compliance Corner &#8211; January Edition (01\/29\/26)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_d34a3a-af\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_d34a3a-af\"><span class=\"isd-blocks-accordion-title\">December Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_d34a3a-af\" class=\"collapse\" aria-labelledby=\"heading-_d34a3a-af\" data-parent=\"#_7f0ec0-c7\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2026\/01\/Compliance-Corner-December-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\">Compliance Corner &#8211; December Edition (12\/17\/25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_26347c-88\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_26347c-88\"><span class=\"isd-blocks-accordion-title\">November Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_26347c-88\" class=\"collapse\" aria-labelledby=\"heading-_26347c-88\" data-parent=\"#_ee1b85-8c\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/11\/Compliance-Corner-November-Posting.pdf\">Compliance Corner &#8211; November Edition (11\/20\/25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_0e7d26-0c\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_0e7d26-0c\"><span class=\"isd-blocks-accordion-title\">October Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_0e7d26-0c\" class=\"collapse\" aria-labelledby=\"heading-_0e7d26-0c\" data-parent=\"#_9a8369-83\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/10\/Compliance-Corner-October-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/10\/Compliance-Corner-October-Posting.pdf\">Compliance Corner &#8211; October Edition (10\/30\/25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_622019-4a\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_622019-4a\"><span class=\"isd-blocks-accordion-title\">September Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_622019-4a\" class=\"collapse\" aria-labelledby=\"heading-_622019-4a\" data-parent=\"#_dcc065-12\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/Compliance-Corner-September-Posting.pdf\" data-type=\"link\" data-id=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/Compliance-Corner-September-Posting.pdf\">Compliance Corner &#8211; September Edition (9\/24\/25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_0010a3-bb\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_0010a3-bb\"><span class=\"isd-blocks-accordion-title\">August Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_0010a3-bb\" class=\"collapse\" aria-labelledby=\"heading-_0010a3-bb\" data-parent=\"#_8499c9-b1\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/Compliance-Corner-August-Posting.pdf\">Compliance Corner &#8211; August (8.27.25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_18d7e2-89\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_18d7e2-89\"><span class=\"isd-blocks-accordion-title\">July Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_18d7e2-89\" class=\"collapse\" aria-labelledby=\"heading-_18d7e2-89\" data-parent=\"#_2e9169-57\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/07\/Compliance-Corner-July-Posting.pdf\">Compliance Corner &#8211; July (7.25.25)<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_d0840a-66\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_d0840a-66\"><span class=\"isd-blocks-accordion-title\">June Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_d0840a-66\" class=\"collapse\" aria-labelledby=\"heading-_d0840a-66\" data-parent=\"#_8499c9-b1\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/07\/Compliance-Corner-June-Posting.pdf\">Compliance Corner &#8211; June (6.18.25)<\/a><br \/><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-isd-accordion-pane card\"><div class=\"accordion-trigger-wrapper \" id=\"heading-_f7e6a2-8a\"><button class=\"btn btn-link accordion-trigger icon-right iconStyle-basic\" data-bs-toggle=\"collapse\" data-bs-target=\"#_f7e6a2-8a\"><span class=\"isd-blocks-accordion-title\">May Edition<\/span><span class=\"fas\"><\/span><\/button><\/div><div id=\"_f7e6a2-8a\" class=\"collapse\" aria-labelledby=\"heading-_f7e6a2-8a\" data-parent=\"#_8499c9-b1\"><div class=\"card-body\">\n<p><a href=\"https:\/\/wp.sbcounty.gov\/dbh\/wp-content\/uploads\/sites\/121\/2025\/07\/Compliance-Corner-May-Posting.pdf\">Compliance Corner &#8211; May (5.20.25)<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"<p>Compliance DBH\u2019s Office of Compliance maintains the San Bernardino County Mental Health Plan\u2019s Compliance Program. DBH Office of Compliance maintains the Department of Behavioral Health\u2019s Compliance Program, which includes: assessing<span class=\"ellipsis\">&#8230;<\/span><\/p>\n","protected":false},"author":33,"featured_media":0,"parent":7731,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-9643","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/9643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/comments?post=9643"}],"version-history":[{"count":22,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/9643\/revisions"}],"predecessor-version":[{"id":86060,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/9643\/revisions\/86060"}],"up":[{"embeddable":true,"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/pages\/7731"}],"wp:attachment":[{"href":"https:\/\/wp.sbcounty.gov\/dbh\/wp-json\/wp\/v2\/media?parent=9643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}