Customer Information

Below you will find customer-related information and links for volunteering, donating, and giving our department your feedback.

Shelter Locations

Big Bear Animal Shelter

42080 North Shore Dr.

Big Bear City, CA 92314

Ph: (909) 866-4943

Hours of Operation:

Monday, Tuesday, Thursday, Friday, Saturday:
10 a.m. - 5 p.m.

(closed 1 - 2 p.m.)

Wednesday: Noon - 7 p.m.

(closed 2 -3 p.m.)

Devore Animal Shelter

19777 Shelter Way

San Bernardino, CA 92407

Ph: (909) 386-9820

Hours of Operation:

Monday, Tuesday, Thursday, Friday: 10 a.m. - 6:30 p.m.

Wednesday: 10 a.m. - 7 p.m.

Saturday & Sunday: 10 a.m. - 5 p.m.