Request CCS Services
How Do I Know If My Child Qualifies For CCS In San Bernardino?
Your child may be eligible for CCS services or benefits if he or she meets all four of the following requirements:
- Age: Your child must be under 21 years of age.
- Residence: Your child must be a permanent resident of San Bernardino County. (Your child’s residence is usually where you live.)
- Income: Your family income must be less than $40,000 per year, according to the adjusted gross income on your California income taxes. A child may be eligible when the family income is more than $40,000 if medical care for the child’s CCS condition is expected to cost the family more than 20 percent of the family’s income. If your child is adopted, your income does not matter. There is no financial eligibility requirement for diagnostic or therapy services in California.
- Medical Conditions: Only certain conditions are eligible for CCS. In general, CCS covers medical conditions that are physically disabling or require medical, surgical, or rehabilitative services. Examples of medical conditions that may be covered are: congenital heart disease; biliary atresia; cancers, tumors, spina bifida; severe head, brain or spinal cord injuries, and severe burns; cerebral palsy, diabetes; muscular dystrophy; cystic fibrosis and glaucoma.
How Do I Refer a Client to CCS?
Referrals can be made by doctors, nurses, teachers, and individuals from community agencies such as regional centers or family members. Referrals should include: child’s demographic information, types of services requested (with prescriptions and/or medical reports). The best way to make a referral is for the referrer to complete a New Referral CCS/GHPP Client Service Authorization Request (SAR) with as much information as possible and submit it to the CCS Program at:
150 E. Holt Blvd, 3rd Floor
Ontario, CA 91761
Phone: (909) 458-1637
Fax: (909) 986-2970
It is helpful for the SAR to be completed by a medical provider who also provides medical reports supporting their request. This will help to expedite processing of the referral.
What Happens Next?
Once the referral is received at the CCS office, it is reviewed by both a Public Health Nurse (PHN) and an Office Specialist to determine eligibility. If CCS does not have medical reports, the PHN will request those reports from the medical provider to determine medical eligibility. The Office Specialist will send an application packet to the client and/or responsible party and begin reviewing the information we have to determine if the client is residentially and financially eligible for CCS Services.
The application packet will include a CCS Application, a Financial Questionnaire, and an Insurance Questionnaire that need to be completed and returned as quickly as possible. Additionally, CCS will include a Notice of Privacy Practices so that the client and/or family are aware of their rights and responsibilities under the Health Insurance Portability and Accountability Act (HIPAA). This Act is the federal law that establishes standards to protect the privacy and security of health information.
Once the CCS Program receives all of the information they need to make a determination, they will verify eligibility and either authorize the necessary service or deny the service. The client and/or responsible party will be notified by mail whether their request has been approved or denied. If an application or a service is denied, the client and/or responsible party will receive a Notice of Action (NOA) explaining the reason for the denial.
Health Insurance Portability and Accountability Act (HIPAA) Information
For information on the Health Insurance Portability and Accountability Act (HIPAA), please visit our Privacy Information page.
The following forms are available for your use. Forms are mailed to clients when they are required, but if you have misplaced a form or need a new copy, you can print them from here.