First Time Users

Welcome to EZ Online Permitting

Below are the steps included in the Permitting process along with useful information to navigate the process

STEP 1: PRE-SUBMITTAL

  1. Find your property’s Assessor Parcel Number (APN) (Is My Parcel in the County). This will aid you in determining if your property is in the County’s jurisdiction.
  2. Determine which application to apply for using the quick reference guide
  3. View the How-To Videos, particularly:

STEP 2: APPLICATION SUBMITTAL

Though the EZOP portal is mobile device compatible, it is recommended that a desktop/laptop is used to transact in the portal.

Supported Browsers

  • Microsoft Windows Internet Explorer 11 (32 bit)
  • FireFox 37
  • Safari 8 in Mac OS X 10.10
  • Google Chrome 4

Registration and Application Submittal

  1. Please go to EZOP.sbcounty.gov and click on the EZOP Portal Sign In icon to Register or Start Application
  2. If you are not sure which permit you need, please see, Which Permit Do I need
  3. Once you are logged in, you will have to choice to apply for Planning, Fire, Building, and Public Works applications
  4. When you click on Planning, Fire, Building, or Public Works, the applications will display
  5. Select the application
  6. Please fill out the application as completely as possible to avoid delay in processing your application
  7. Please follow the Electronic Document Guidelines when uploading your plans/documentation
  8. Please avoid using characters in your file names

STEP 3: STAFF REVIEW

  1. Staff verifies that the application submitted conforms to guidelines and coordinates with other departments to assess fees
  2. To begin the Plan Check, Staff sends Applicant an email that advises of the Plan Check fees due and directs Applicant to pay the Plan Check  fees via their EZOP portal account
  3. Once the plans are Approved, Staff sends Applicant an email advising of any additional fees that are due prior to Permit Issuance
  4. Staff coordinates with other departments to determine which Conditions are required to be met prior to permit issuance and final inspection
  5. Staff may add County documents required to satisfy Conditions into Applicant’s EZOP portal account in as Attachments
  6. Please be sure that you understand the conditions that must be met prior to the issuance of your permit and final inspections
    • Go to My Record
    • Click on the Record Name, a new window will open
    • Go to Conditions and click to expand

STEP 4: FEE PAYMENT

  1. Applicant logs into their EZOP Online Portal Account and Pays Fees Due
    • Applicants may also visit the County’s Government Centers in San Bernardino, Hesperia, or Joshua Tree, along with various other County Land Use Services, Public Works, or Fire Marshal department offices, during normal business hours, to make a payment in person via credit card, paper check, or cash
  2. Applicant has the following Payment Options:
    • Credit Card (Visa/Mastercard/Discover)
    • Bank Account (Checking Account #/Routing # Required)

STEP 5: COUNTY PLAN REVIEW (IF APPLICABLE)

  1. County staff reviews project plans/documents
  2. Applicant interacts with staff until plans approved
  3. Additional changes may be requested to the plans
  4. An email to the Applicant requesting revisions will be sent, if applicable
  5. Applicant can log into their EZOP Portal Account to view, download, and upload revised plans
  6. Once complete, County staff uploads approved plans into the Applicant’s EZOP Portal Account as an attachment
  7. Applicant views/downloads approved plans form their EZOP Portal Account

STEP 6: PERMIT ISSUED

  1. Applicant satisfies conditions listed on the record indicated as due “Prior to Issuance
  2. Visit EZOP Portal Account, click “My Records“, click “Record Number“, then click on “Conditions” for information on “Conditions
  3. County Staff issues permit
  4. County Staff adds permit to Applicant’s EZOP Portal Account as an attachment
  5. Applicant view/downloads their permit from their EZOP Portal Account

STEP 7: APPLICANT SCHEDULES INSPECTIONS

  1. Applicant calls into the respective department to schedule an inspection
  2. Applicant prints approved plans to make available for Inspector

If you still are unsure how to proceed, please reach out to:

County of San Bernardino EZ Online Permitting Support

Toll Free: (800) 722-4542

Direct Line: (909) 388-5813