WEB CHAT

Do you have general questions or need technical assistance with your BenefitsCal® account?

Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.

CUSTOMER SERVICE CENTER

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829
Live agents are available Monday-Thursday from 7 a.m. – 5 p.m. and on Friday from 7 a.m. – 4:30 p.m.
Stay informed with new authentication options!