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AGENCY HIGHLIGHTS

NOTIFICATIONS

Holiday Closure
All TAD offices are closed on the following days: February 20, 2023
CalFresh EBT cards can be used to order groceries online at select retailers
You can order food with an EBT card online at select retailers. Click here to…
COVID-19 Updates
For continuous updates and information on COVID-19 in San Bernardino County, please go to https://sbcovid19.com/.…
CalFresh Update
Due to the COVID 19 pandemic, on April 12, 2020 CalFresh customers may receive additional…
Web Chat

WEB CHAT

Do you have general questions or need technical assistance with your BenefitsCal® account?

Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.

Customer Service

CUSTOMER SERVICE CENTER

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829
Live agents are available Monday-Friday from 7 a.m. – 5 p.m.
Stay informed with new authentication options!

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