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AGENCY HIGHLIGHTS

NOTIFICATIONS

Metrolink CA EBT Discount Program
NEW DISCOUNT: California EBT Cardholders qualify for 50% off any Metrolink ticket or pass. Travel…
Holiday Closure
All TAD offices are closed on the following days:
CalFresh Update
Changes to CalFresh Emergency Allotment All eligible CalFresh households received increased emergency benefits since March…
CalFresh EBT cards can be used to order groceries online at select retailers
You can order food with an EBT card online at select retailers. Click here to…
COVID-19 Updates
For continuous updates and information on COVID-19 in San Bernardino County, please go to https://sbcovid19.com/.…
Web Chat

WEB CHAT

Do you have general questions or need technical assistance with your BenefitsCal® account?

Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.

Customer Service

CUSTOMER SERVICE CENTER

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829
Live agents are available Monday-Friday from 7 a.m. – 5 p.m.
Stay informed with new authentication options!

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