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AGENCY HIGHLIGHTS

NOTIFICATIONS

Metrolink CA EBT Discount Program is now Mobility-4-All
Brand new name. Even more access. Say “hello” to Mobility-4-All.Metrolink’s Low-Income Fare discount is now…
WIC Services Options Changes!
EBT Alert!! Enhanced Security Features Coming to EBT Cards starting November 9th
Customer Service Center Friday Hours are Changing!
The Transitional Assistance Department’s Customer Service Center’s (CSC) Friday hours are changing. Please see flyer…
CalFresh Hot Foods Waiver
Food and Nutrition Services (FNS) has approved a Hot Foods Waiver for CalFresh recipients through…
Welfare-to-Work Update
The Federal Public Health Emergency (PHE) and Welfare-to-Work (WTW) Coronavirus 2019 (COVID-19) Flexibilities The Federal…
Medi-Cal Continuous Coverage Unwinding
For more information, please visit: Keep Your Medi-Cal Para información en español, visite a: MantengaSuMediCal.org
Holiday Closure
All TAD offices are closed on the following days: February 19, 2024 May 27, 2024…
CalFresh Update
Changes to CalFresh Emergency Allotment All eligible CalFresh households received increased emergency benefits since March…
CalFresh EBT cards can be used to order groceries online at select retailers
You can order food with an EBT card online at select retailers. Click here to…
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Web Chat

WEB CHAT

Do you have general questions or need technical assistance with your BenefitsCal® account?

Click on the links below to live chat with a Customer Service Center agent.

Web chat hours are:
Monday – Thursday 7:30 a.m. – 3:30 p.m.
Friday 7:30 a.m. – 2:45 p.m.

Customer Service

CUSTOMER SERVICE CENTER

Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.

Try it today! Call 877.410.8829
Live agents are available Monday-Thursday from 7 a.m. – 5 p.m. and on Friday from 7 a.m. – 4:30 p.m.
Stay informed with new authentication options!

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