The Transitional Assistance Department offers a variety of Self-Service options to help you save time and give you access to services on the go and from the comfort of your home.
What are Self-Service options? Self-Service options allow you to use technology to:
BenefitsCal is an online application that allows you to apply and recertify (renew) for CalWORKs, CalFresh (Food Stamps), Medi-Cal, County Medical Services Program (CMSP), and Disaster CalFresh benefits. The secure BenefitsCal website will send your application directly to the county for processing.
The “How to Complete the SAR 7 Eligibility Status Report” video provides you with step by step instructions on how to complete the SAR 7 Eligibility Status Report correctly, and reminds you when and how to turn it in.
Watch video in English:
Watch video in Spanish:
Sign up for Text Notifications by texting CALTEXT (English) or CALTEXTO (Spanish) to 72422.
Receive texts when:
Current Transitional Assistance Department customers can get up to date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers up to date information about their case such as benefit amount, worker information, office location, the ability to reschedule RE/RC appointments, request forms to be mailed, and request a replacement Electronic Benefit Transfer (EBT) card.
Skip the reception line and use the Kiosk in our office to scan in case documents, check in for appointments, EBT card and Benefit Identification Card (BICs) replacement, to pick up Supportive Services (gas cards, vouchers, etc.), request to see a worker, and/or pick up mail/documents.
E-Signature allows you to electronically sign certain forms through email, text message, or by phone. Ask your worker how you can electronically sign your documents.
BenefitsCal: Community Based Organization (CBO) Accounts
BenefitsCal: How to apply for benefits
BenefitsCal: How to report a change
BenefitsCal: How to upload a document
BenefitsCal: How to link a case
BenefitsCal: How to create an account
BenefitsCal: Customer Dashboard Overview
BenefitsCal: How to reset a password
BenefitsCal: First time login for C4Yourself users
Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.
Live agents are available Monday-Friday from 7 a.m. – 5 p.m.