The Transitional Assistance Department offers a variety of Self-Service options to help you save time and give you access to services on the go and from the comfort of your home.
What are Self-Service options? Self-Service options allow you to use technology to:
Current Transitional Assistance Department customers can get up-to-date case information 24 hours a day by using the Interactive Voice Response (IVR) system. This automated system provides customers with up-to-date information about their case such as benefit amount, worker information, office location and the ability to request forms to be mailed.
Live agents are available Monday-Friday from 7 a.m. – 5 p.m.