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SBCounty Home Vision Departments Work with Us E-Subscriptions
Home Link
EZ Online Permitting
  • Home
  • Getting Started
    • First Time Users
    • Which Permit Do I Need
    • How-to Videos
    • FAQS
    • Do I Need a Permit?
    • What is EZOP?
  • Parcel Research
  • Permits
    • Building
    • Enforcement
    • Fire
    • Planning
    • Public Works
    • Permits Issued Report
  • Permit Conditions & Forms
    • Building
    • Planning
    • Public Works
    • Condition Forms
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    • Building & Safety Estimator
    • Fire Estimator
    • Interactive Fee Schedule
  • Contact Us
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  • Questions

Archives: Questions

List of Frequently Asked Questions

construction hardhat with plans

I added myself as “Individual” for “Contact Type”. How I can change it to “Organization”?

The initial “Contact Type” selected when you first registered cannot be changed However, you can add “Organization” as a new contact Go to “Account Management“ Go to “Contact Information“ Click…

construction hardhat with plans

When should I choose “Individual” vs “Organization” for a contact type?

“Individual” should be chosen if you are the property owner and the property is not owned by a business/company “Organization” should be used if you are a business/company or work…

construction hardhat with plans

I would like several people to receive notification updates for my application?

This feature is not available The County is currently exploring possible solutions

construction hardhat with plans

I entered the wrong email address when I registered and now I am not receiving email messages. What should I do?

Please call: Application Technical Support Hotline: Toll Free (800) 722-4542 for assistance

construction hardhat with plans

How do I setup/register for an EZOP Account?

Go to EZOP.sbcounty.gov website and click “First Time Users” Follow the “First Time Users” instructions If you need additional help in getting started, Please call: Application Technical Support Hotline: Toll…

construction hardhat with plans

I am not receiving any emails. What should I do?

There are two (2) common reasons for not receiving emails. Applicant on application Emails are only sent to the “Applicant” entered on the application Please call: Application Technical Support Hotline:…

construction hardhat with plans

I cannot remember the answer to my security question to reset my password. What should I do?

Please call: Application Technical Support Hotline: Toll Free (800) 722-4542

construction hardhat with plans

I cannot remember my password. What should I do?

Go to login page and click “I’ve forgotten my password” You will receive an email with a link to reset password Please visit EZOP.sbcounty.gov homepage and review “Application How-To Videos”

construction hardhat with plans

I cannot connect to the EZOP Portal?

Step 1. Verify that you are entering the correct URL: https://ezop.sbcounty.gov/CitizenAccess/ Step 2. Are you using a supported internet browser? Supported browsers are : Internet Explorer 11, Mozilla Firefox, Google…

construction hardhat with plans

How do I make a fee payment?

If you are the Applicant, you will get an SBC-Fee Invoice email advising that assessed fees must be remitted Please go to “My Record” Under “Action” you will see “Pay Fee” Click on “Pay…

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