Is a person required to have a registered account to be a Contact or Delegate?
To add a person as a Delegate to your account, the person must be a registered user To add a person as a Contact to your account, the person does…
FAQ Types: Account Related Questions
What is the difference between a Contact and a Delegate?
A Delegate is a person that you give authority to access your account For example, if you would like a co-worker to schedule inspections for your permits, you can add…
My “Business Name” is blank when I view my contact information. What should I do?
Go to “Account Management“ Go to “Contact Information“ Click on drop down arrow next to “Actions“ Click “View” and “Contact Information” page will open Make edits and “Save“
I added myself as “Individual” for “Contact Type”. How I can change it to “Organization”?
The initial “Contact Type” selected when you first registered cannot be changed However, you can add “Organization” as a new contact Go to “Account Management“ Go to “Contact Information“ Click…
When should I choose “Individual” vs “Organization” for a contact type?
“Individual” should be chosen if you are the property owner and the property is not owned by a business/company “Organization” should be used if you are a business/company or work…
I would like several people to receive notification updates for my application?
This feature is not available The County is currently exploring possible solutions
I entered the wrong email address when I registered and now I am not receiving email messages. What should I do?
Please call: Application Technical Support Hotline: Toll Free (800) 722-4542 for assistance
How do I setup/register for an EZOP Account?
Go to EZOP.sbcounty.gov website and click “First Time Users” Follow the “First Time Users” instructions If you need additional help in getting started, Please call: Application Technical Support Hotline: Toll…
I am not receiving any emails. What should I do?
There are two (2) common reasons for not receiving emails. Applicant on application Emails are only sent to the “Applicant” entered on the application Please call: Application Technical Support Hotline:…
I cannot remember the answer to my security question to reset my password. What should I do?
Please call: Application Technical Support Hotline: Toll Free (800) 722-4542
