Administrative Offices

The following programs manage and/or support administrative functions of the department and do not provide direct client care. Please contact the program directly for more information. For general department information, call (909) 388-0900.

Program NameDescriptionContact
BillingBills patient and third party payer sources for DBH clinics.(909) 388-0819 Dial 1 and ask for billing
Children and Youth Collaborative Services (CYCS)Coordination and monitoring of the children’s system of care.(909) 387-5300
Child & Youth ConnectionA collaborative effort between DBH, Public Defender’s Office, and San Bernardino County Children’s Network to support and provide prevention services for foster youth, juvenile justice involved children and transitional age youth.(909) 501-0700
ComplianceMonitors adherence to state/federal regulations, monitors licenses and credentials, and develops department-wide standards, policies and procedures. (909) 388-0879
Contracts Conducts procurements, prepares contracts and Board Agenda Items, and provides related administrative supportive services.(909) 388-0863
Facilities and Property Management Oversees the departments facilities and property needs.(909) 388-0949
Fiscal Services Manages and monitors DBH’s budget, state and federal cost reports, accounts payable, contracts management, billing, purchasing, fiscal audits, and payroll. (909) 252-5202
Human Resources Provides assistance in resolving personnel matters, interpreting personnel related rules, regulations and policies, such as the MOU, Personnel Rule, Standard Practice Manual and Labor Laws.(909) 388-0890
Information TechnologyOversees computer technology operations throughout the department.(909) 386-9730
Internal Audits Conducts fiscal audits and monitors providers to ensure claims are compliant with contract terms.(909) 388-0983
Managed Care Coordination Contact for managed care plans to refer members who may be eligible for specialty mental health services.(909) 386-3753
Medical Records Maintains, secures, and facilitates the release of medical records/health information.(909) 421-9350
Medical Services Oversees the delivery of psychiatric, substance use, and nursing services.(909) 388-0810
Mental Health Services Act (MHSA) Administration Oversees the development and implementation of MHSA funded programs.(909) 252-4021
Office of Equity and InclusionDevelops and promotes cultural competence for DBH staff and service providers. (909) 252-5150
Patients’ RightsProtects the rights of individuals receiving psychiatric services through support, advocacy, and complaint investigations.(800) 440-2391
PayrollConducts payroll services for employees.(909) 388-0848
Public Relations and Outreach Develops and implements effective communication and public relations strategies and coordinates community outreach and education. (909) 386-9720
Quality Management Supports compliance with federal, state and county regulations, performs Medi-Cal certification/re-certification for contract agencies, and completes utilization review activities. (909) 386-8227
ReceiptsReceives, posts payments and processes daily bank deposits. (909) 388-0949
Research and Evaluation Collects, analyzes and provides information used to measure outcomes and increase the effectiveness of programs and services. (909) 388-0978
Substance Use Disorder & Recovery Services Administration Coordination and monitoring of substance use disorder programs, providers, and services. (909) 501-0753
Workforce Education & Training Conducts trainings to support the professional development of employees. (909) 252-4017