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SBCounty Home Vision Departments Work with Us E-Subscriptions
Home Link
Behavioral Health
  • Urgent Care
  • Services
    • Outpatient
    • Other Services and Support
    • Substance Use Disorder and Recovery Services
    • Education, Training and Outreach
    • Services Guide, Directories and Resource Library
  • Programs
    • Office of Equity and Inclusion
    • Mental Health Services Act (MHSA)
    • Children and Youth Collaborative Services (CYCS)
    • Quality Management
    • Compliance
  • For Agencies
    • Documents
    • CANS
    • Referral Only Programs
  • For Consumers
    • Medical Records
    • Consumer Forms
    • Office of Consumer and Family Affairs
    • Patients’ Rights
  • Commission
  • About Us
    • Welcome
    • Careers and Internships
    • Media and Events
    • Administrative Offices

Quality Management

The following documents provide additional information on DBH services, quality improvement efforts, and more.

General
  • Mental Health Plan Beneficiary Handbook English/Spanish/Mandarin/Vietnamese (Audio English/Spanish)
  • Mental Health Plan Beneficiary Handbook (Large Print) English/Spanish/Mandarin/Vietnamese
  • Notice of Privacy Practices English/Spanish
Quality Improvement

External Quality Review Organization (EQRO) reports
Quality Improvement Performance Plan Fiscal Year 22-23
Quality Improvement Performance Plan Fiscal Year 21-22
Quality Improvement Performance Plan Evaluation Fiscal Year 21-22
Quality Improvement Performance Plan Fiscal Year 20-21
Quality Improvement Performance Plan Evaluation Fiscal Year 20-21

Performance Outcomes System

Adults Age 21 and Over Specialty Mental Health Services (SMHS) Performance Dashboard
Children and Youth Under the Age of 21 Specialty Mental Health Services (SMHS) Performance Dashboard
Children And Youth With An Open Child Welfare Case Specialty Mental Health Services (SMHS) Performance Dashboard
Children And Youth In Foster Care Specialty Mental Health Services (SMHS) Performance Dashboard

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Behavioral Health
To speak to someone about behavioral health services, call 888.743.1478.

For all other questions, call 909.388.0900 or email DBH-PublicRelations@dbh.sbcounty.gov.

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