DBH Office of Compliance maintains the Department of Behavioral Health’s Compliance Program, which includes:
- assessing department-wide risk
- preventing, detecting and addressing fraud/waste/abuse
- outlining and enforcing standards of conduct
- informing and educating the workforce on Compliance-related matters, including privacy of protected health information
- assisting with fostering an ethical work environment
- maintaining the San Bernardino County Mental Health Plan Compliance Program, which consists of the following elements:
- Written policies, procedures and standards of conduct
- Designation of a Compliance Officer and Compliance Committee
- Effective education and training
- Effective lines of communication
- Internal monitoring and auditing
- Enforcement of standards through well-publicized disciplinary guidelines
- Prompt response to detected/reported/actual offenses
DBH’s Office of Compliance also assists the department in remaining committed to its core values, including maintaining positive and supportive settings with employees that are respectful and follow appropriate practices, including the department’s Code of Conduct and the County’s Code of Ethics.
Members of the workforce are expected to be compliance champions in preventing, detecting, and deterring fraud, waste, and abuse. This means each workforce member has a sense of duty to report workplace conduct non-compliance and/or suspected fraud/waste/abuse, including false claims.
Members of the workforce and members of the public may report suspected or actual fraud/waste/abuse, including false claims, by contacting any of the following:
- Erica Ochoa, MBA, CHC, DBH Chief Compliance Officer/Privacy Officer | (909) 388-0879
- Compliance Hotline | (800) 398-9736
- DBH-ComplianceQuestions@dbh.sbcounty.gov