Standard Practice Manual Home ›Documents › Standard Practice Manual Type Name Modified Date Program and Number Letters of Support Procedure 06/18/2026 BOP3054-1 Letters of Support Policy 06/18/2026 BOP3054 Utility Outage Procedure 05/07/2026 SFT7035-1 Utility Outage Policy 05/07/2026 SFT7035 Requests to Modify the Standard Practice Manual (SPM) Procedure 04/21/2026 BOP3001-1 Management of the Standard Practice Manual (SPM) Policy 04/21/2026 BOP3001 Substance Use Disorder and Recovery Services Coordination of Care Policy 01/14/2026 SUDRS0228 Confidentiality of Protected Health Information (PHI) 10/01/2025 COM0905 Substance Use Disorder and Recovery Services Coordination of Care Procedure 01/14/2026 SUDRS0228-1 Antidepressant Prescribing Guidelines 06/28/2023 MDS2035 Possession of a Weapon Policy 04/03/2026 SFT7010 Possession of a Weapon Procedure 04/03/2026 SFT7010-1 Client API Access Control, and Availability Procedure 05/09/2025 IT5026-1 Client API Access, Control, and Availability Policy 05/09/2025 IT5026 Provider Directory API Policy 05/08/2025 IT5027 Sedative Hypnotics Practice Guidelines 06/28/2023 MDS2037 DBH Record Retention Policy 05/09/2025 COM0962 Peer and Family Advocate Certification Procedure 03/12/2025 CLP0845-1 Peer and Family Advocate – Certified and Uncertified Policy 03/12/2025 CLP0845 Title 22 Fair Hearing Rights Policy 02/03/2025 SUDRS0205 Medication Assisted Treatment (MAT) Procedure 03/05/2025 SUDRS0252-1 Medication Assisted Treatment (MAT) Policy 03/05/2025 SUDRS0252 Mood Stabilizers Prescribing Guidelines 06/28/2023 MDS2038 Antipsychotic Practice Guidelines 06/28/2023 MDS2039 Medication Disposal Procedure 05/30/2023 MDS2023 Clinical Laboratory Onsite Testing Procedure 05/01/2024 MDS2033-2 Guidance for 5150 Detainment – No-LPS Facilities 01/27/2025 Clinical Laboratory Registration Procedure 05/01/2023 MDS2033-1 Prior Authorization for Therapeutic Foster Care (TFC) Policy 04/16/2025 CHD0320 Prior Authorization for Therapeutic Foster Care (TFC) Procedure 04/16/2025 CHD0320-1 Workstation and System Security Policy 08/13/2024 IT5022 Clinical Laboratory Registration Policy 04/27/2023 MDS2033 Utilization Management, Audit, Oversight, Recoupment Standards for Specialty Mental Health Services 03/02/2023 QM6058 Adult and Youth Screening and Transition of Care Tools for Medi-Cal Mental Health Services 03/02/2023 QM6059 Single Case Agreement Policy 04/17/2024 SUDRS0245 Single Case Agreement Procedure 04/17/2024 SUDRS0245-1 Utilization Management, Audit, Oversight and Recoupment Standards for Substance Use Disorder Service 03/02/2023 SUDRS0244 Hybrid Telework Policy 11/30/2022 HR4032 Hybrid Telework Procedure 11/30/2022 HR4032-1 Emotional Support Animal Clinical Documentation Policy 10/12/2022 CLP0843 Continuity of Care Procedure 07/18/2022 QM6044-2 Network Adequacy Policy 05/17/2021 QM6043 DMC-ODS Requirements for period 2022-2026 08/08/2022 SUDRS0241 Documentation Requirements for all SMHS DMC and DMC-ODS Services 07/28/2022 QM6056 Transition of Care Procedure 07/18/2022 QM6044-3 Clinical Supervision for Pre-Licensed Psychologists 02/16/2022 CLP0842 Information Technology Account Management Policy 01/23/2025 IT5017 Data Sanitization Policy 09/25/2024 IT5016 DBH-IT Data Encryption 02/28/2022 IT5018 DATAR Policy (SUDRS0236) 08/29/2023 SUDRS0236 DATAR Procedure (SUDRS0236-1) 08/28/2023 SUDRS0236-1 Expenditure of the SUBG Funds Policy 11/21/2024 SUDRS0221 Transition to Higher Level of Care Procedure 09/18/2024 SUDRS0226-1 Transition to Higher Level of Care Policy 09/18/2024 SUDRS0226 Request to Change the DBH Websites Policy (BOP3047) 12/20/2022 BOP3047 Request to Change the DBH Websites Procedure (BOP3047-1) 12/20/2022 BOP3047-1 Physician Consultation Services 09/13/2021 SUDRS0224 Adult System Of Care, Intensive And Aggressive Case Management, And Acsp Coordinated Services 05/13/2021 ADT0101 Case Management Services 05/13/2021 ADT0102 Reporting Dependent Adult/Elder Abuse and Neglect Policy ADT0103 Reporting Dependent Adult/Elder Abuse and Neglect Procedure ADT0103-01 Adult System Of Care Out-of-county Placement Policy 05/13/2021 ADT0105 Forensic Contraband Policy And Procedure 05/13/2021 ADT0106 Dbh Alcohol And Other Drug (aod) Programs Counselor Certification Policy 05/13/2021 ADS0201 SUDRS Code of Professional Conduct Policy 11/19/2024 SUDRS0202 Charitable Choice Procedure 10/06/2021 SUDRS0209-1 Medication Policy for Clients Seeking SUD Services 08/27/2024 SUDRS0210 Youth Substance Use Disorder Crisis Intervention Policy 07/24/2023 SUDRS0212 Perinatal Treatment 01/19/2023 SUDRS0213 Admission Preference and Interim Services Policy 09/13/2021 SUDRS0214 Admission Preference and Interim Services Procedure SUDRS0214-1 Accessibility of Services Policy 08/15/2022 SUDRS0220 Substance Use Disorder Medication Safety And Effectiveness Policy 05/13/2021 SUDRS0223 Substance Use Disorder Service Utilization Policy 05/13/2021 SUDRS0225 California Outcomes Measurements System (CalOMS) Monthly Reporting Policy 08/02/2024 SUDRS0229 California Outcomes Measurement System 04/13/2022 SUDRS0229-1 Post Client Satisfaction Survey Procedure 05/13/2021 SUDRS0230 Substance Use Disorder And Recovery Services Residential Prior Authorization Policy 05/13/2021 SUDRS0231 Case Management Services For Child And Adolescent Clients 05/13/2021 CHD0302 Child Abuse Reporting Policy 05/13/2021 CHD0303 Child Abuse Reporting Procedure 05/13/2021 CHD0303-1 Ab 2726 Program Policy 05/13/2021 CHD0307 Financial Interviewer Procedure 05/13/2021 CHD0308 Healthy Families Sed Services Policy 05/13/2021 CHD0309 Healthy Families Sed Services Procedure 05/13/2021 CHD0309-1 Services for Children Placed Out-of-County Policy 07/30/2025 CHD0311 Services for Children Placed Out-of-County, Foster, and Probationary Youth Procedure 07/30/2025 CHD0311-1 Providing Services To Adoption Assistance Program (aap) And Kinship Guardianship Assistance Payment (kingap) Children Placed Out-of County Procedure 05/13/2021 CHD0311-2 Children’s Fund Immediate Need Voucher Policy 05/13/2021 CHD0315 Consent for the Treatment of Minors Policy 01/22/2025 CHD0316 Prepaid Cards Procedure 02/11/2026 BOP3030-1 Prepaid Cards Policy 02/11/2026 BOP3030 Consent for the Treatment of Minors for Parents Legal Guardians 01/22/2025 CHD0316-1 Children’s Fund Immediate Need Voucher Procedure 05/13/2021 CHD0315-1 Consent to Treat a Dependent Minor Procedure 01/22/2025 CHD0316-2 Service Corrections Replacements and Deletions Procedure 11/20/2024 CLK0708-1 Service Corrections, Replacements and Deletions Policy 11/20/2024 CLK0708 Lost And Found Procedure 05/13/2021 CLK0701 Assignment Of Meeting Rooms 05/13/2021 CLK0702 Clinic Responsibility For Processing Client Registration, Pfi, Cdi 05/13/2021 CLK0703 Scheduling Application Policy 05/13/2021 CLK0705 Initial Contact Form 05/13/2021 CLK0711 Procedure For Unscheduled Appointments 05/13/2021 CLK0712 Appointment Scheduling 05/13/2021 CLK0713 No Show Policy 05/13/2021 CLK0714 Field Trips/conferences 05/13/2021 CLP0802 Treatment Of Dbh Employees By Dbh Facilities 05/13/2021 CLP0804 Duty to Protect Policy 02/24/2026 CLP0819 Acknowledgement Of Abuse Reporting Duties Policy 05/13/2021 CLP0805 Clinical Supervision for Licensure AMFT, ACSW, APCC 02/16/2022 CLP0806 Duty to Protect Procedure 02/24/2026 CLP0819-1 Supervision Of Occupational Therapists 05/13/2021 CLP0807 Consumer Benefit Assistance Protocol 05/13/2021 CLP0808 Admission Standards For Penal Code Misdemeanor Violations 05/13/2021 CLP0809 Diagnosis Of Mental Disorder 05/13/2021 CLP0810 Out-of-county Access For Mental Health Services 05/13/2021 CLP0812 Self Help Group Protocol 05/13/2021 CLP0814 Adjustment Of Client Fees 05/13/2021 CLP0815 Waiver Of Consumer’s Responsibility To Pay For Medications 05/13/2021 CLP0816 Authorization and Designation Pursuant to the Lanterman-Petris-Short (LPS) Act 08/28/2025 CLP0818 Day Treatment Weekly Charting In Staff Meetings 05/13/2021 CLP0821 Psychological Testing 05/13/2021 CLP0822 Hiv And Aids Charting 05/13/2021 CLP0824 Disability Application 05/13/2021 CLP0826 Veterans Services Policy 09/26/2022 CLP0828 Veterans Services Procedure 09/26/2022 CLP0828-1 5150/5585 Transportation Policy 05/13/2021 CLP0829 5150/5585 Transportation Procedure 05/13/2021 CLP0829-1 Clients With Physical Medical Conditions Policy 05/13/2021 CLP0830 Cwic Referral Procedure 05/13/2021 CLP0831 Bus Pass Program Policy 05/13/2021 CLP0832 Shelter Bed Services Policy 05/13/2021 CLP0833 Client Substance Use Policy 05/13/2021 CLP0834 Client Substance Use Screening Procedure 05/13/2021 CLP0834-1 Transformational Collaborative Outcomes Management (tcom) Policy 05/13/2021 CLP0836 Transformational Collaborative Outcomes Management (tcom) Procedure 05/13/2021 CLP0836-1 Client Notice Regarding Termination of Provider Procedure 04/12/2022 CLP0837 Sending Confidential Information By Facsimile 05/13/2021 COM0901 Advance Health Care Directive policy 11/13/2024 COM0903 Medical Record Security Policy for Outpatient Services 08/30/2022 COM0904 Retention of Medical Records Policy 04/03/2023 COM0906 Unauthorized Access Of Confidential Medical Records 05/13/2021 COM0907 Medical Records Requiring Special Handling 05/13/2021 COM0908 Medical Records Requiring Special Handling Procedure 05/13/2021 COM0908-1 HIPAA Notice of Privacy Practices (NOPP) Policy 10/17/2022 COM0910 Conflict of Interest Policy 01/29/2025 COM0911 Trafficking Victims Protection Act Of 2000 05/13/2021 COM0913 Code of Conduct Policy 05/29/2026 COM0914 Certification Of Billed Services 05/13/2021 COM0915 Compliance Verification, Monitoring And Auditing Policy 05/13/2021 COM0917 Compliance Hotline Policy 05/13/2021 COM0919 Compliance Hotline Procedure 05/13/2021 COM0919-1 Dbh Compliance Committee 05/13/2021 COM0920 Sound And Photographic Recordings Policy 05/13/2021 COM0922 Security Of Protected Electronic Health Information Policy 05/13/2021 COM0923 Data Integrity Policy 05/13/2021 COM0925 Privacy and Security Incident Sanctions 06/17/2025 COM0926 Fraud, Waste And Abuse Prevention Policy 05/13/2021 COM0927 Access and Amendment of Medical Records Policy 05/22/2025 COM0931 Ineligible Persons Procedure 08/11/2022 COM0933-1 Ineligible Persons Policy 08/11/2022 COM0933 Compliance Plan Policy 05/13/2021 COM0934 Patients’ Rights Policy 05/13/2021 COM0935 Patients’ Rights Inpatient Grievance Process 05/13/2021 COM0935-1 Patients’ Rights Outpatient Grievance Process 05/13/2021 COM0935-2 Hipaa National Provider Identifier (npi) Policy 05/13/2021 COM0938 Hipaa National Provider Identifier (npi) Procedure 05/13/2021 COM0938-1 07/01/2026 j1802 Right To Request Alternative Means Of Communication Protected Health Information Policy 05/13/2021 COM0941 Medicare Provider Certification Policy 05/13/2021 COM0942 Privacy Incident Policy 11/26/2025 COM0944 Client Grievance Policy 05/13/2021 COM0946 Mhsa Issue Resolution Process 05/13/2021 COM0947 Transportation Of Protected Health Information (phi) Policy 05/13/2021 COM0948 Transportation Of Protected Health Information (phi) Procedure 05/13/2021 COM0948-1 Affordable Care Act (ACA) 1557 Grievance Policy 06/06/2025 COM0953 Affordable Care Act (ACA) 1557 Grievance Procedure 06/06/2025 COM0953-1 Overpayment Policy 05/13/2021 COM0954 Behavioral Health Services For Clients/family 05/17/2021 CUL1002 Behavioral Health Services For Clients/family 05/17/2021 CUL1002-1 Satisfying Clients’ Language Needs 05/17/2021 CUL1004 Consumer Focus Group Policy 05/17/2021 CUL1005 Consumer Focus Group Procedure 05/17/2021 CUL1005-1 Cultural Competency Policy 05/17/2021 CUL1006 Field Testing Of Written Materials Policy 05/17/2021 CUL1010 Field Testing Of Written Materials Procedure 05/17/2021 CUL1010-1 Providing Translation Services Procedure 05/17/2021 CUL1011 Providing Interpretation Services Procedure 06/13/2022 CUL1012 Providing Written Communications in Threshold/Primary Languages for Consumers/Family Members Policy 10/24/2024 CUL1013 Cultural Competency Training Policy 05/17/2021 CUL1014 Medical Services Staff Organization 05/17/2021 MDS2002 Incorporated Employees – Fiscal Control Procedures 05/17/2021 MDS2003 Guidelines For Psychiatrists Assigned To Outpatient Clinics 05/17/2021 MDS2004 Leave Of Absence – Physicians 05/17/2021 MDS2005 Deviation From Standard Of Practice Of Medicine 05/17/2021 MDS2006 Benzodiazepine Medication Policy 05/17/2021 MDS2007 Control, Access and Accountability of Medications and Medical Supplies Policy 12/15/2022 MDS2008 Control, Access and Accountability of Medications and Medical Supplies Procedure 12/15/2022 MDS2008-1 Controlled Substance Utilization Review And Evaluation System (cures) Policy 05/17/2021 MDS2010 Controlled Substance Utilization Review And Evaluation System (cures) Procedure 05/17/2021 MDS2010-1 Injectable Medicaiton Policy 03/19/2025 MDS2012 Medication Appointment – Scheduling 05/17/2021 MDS2011 Handling Of Contaminated Waste/needles And Syringes 05/17/2021 MDS2014 Prescription Policy 05/17/2021 MDS2015 Disability Application 05/17/2021 MDS2016 Consent For Administration Of Psychotropic Medication To Minors Policy 05/17/2021 MDS2017 Physician’s Orders (treatment Plan) 05/17/2021 MDS2018 Laboratory Services/physical Assessment Policy 05/17/2021 MDS2019 Laboratory Services/physical Assessment Procedure 05/17/2021 MDS2019-1 Medication Support Groups 05/17/2021 MDS2020 Medical Services Credentialing Procedure 05/17/2021 MDS2021 Patient Assistance Program Policy 05/17/2021 MDS2022 Patient Assistance Program Procedure 05/17/2021 MDS2022-1 Clinical Practice Guideline: Clozapine 05/12/2026 MDS2025 Telehealth Policy 12/09/2024 MDS2027 Telehealth Procedure 12/09/2024 MDS2027-1 Intranasal Naloxone Policy 05/17/2021 MDS2028 Intranasal Naloxone Procedure 05/17/2021 MDS2028-1 Medication Authorization For Dependent Children And Youth Policy 05/17/2021 MDS2029 Urgent and Emergency Conditions Procedure 07/18/2022 MDS2031 Nursing Staff Orientation Protocol 05/17/2021 NUR2101 Requests to Modify Standard Practice Manual Procedure 10/20/2021 BOP3002 Organization Of The Department 05/17/2021 BOP3003 Department Vision, Mission And Values Policy 05/17/2021 BOP3004 Communications Procedures 05/17/2021 BOP3005 Incoming Mail – Departmental 05/17/2021 BOP3006 Public Information And Media Release Policy 05/17/2021 BOP3007 Paid Advertising Procedure – General 05/17/2021 BOP3009 Legal Opinion From County Counsel 05/17/2021 BOP3010 07/01/2026 j1802 Reimbursement For Travel And Related Expenses 05/17/2021 BOP3012 Travel Procedure 05/17/2021 BOP3013 Benefits Team Policy 05/17/2021 BOP3014 Benefits Team Procedure 05/17/2021 BOP3014-1 Vehicle Use Policy 05/17/2021 BOP3015 Vehicle Use Procedure 05/17/2021 BOP3015-1 Maintenance – Plant & Equipment 05/17/2021 BOP3016 Purchasing Procedure 05/17/2021 BOP3017 Use Of Supplies And Equipment/notification Of Loss Or Damage 05/17/2021 BOP3018 Furniture And Equipment Relocation Procedure 05/17/2021 BOP3019 Surplus Inventory 05/17/2021 BOP3020 Cellular Phones 05/17/2021 BOP3022 Budget Development And Changes 05/17/2021 BOP3023 Petty Cash 05/17/2021 BOP3024 Facility Physical Security And Access Control Policy 05/17/2021 BOP3025 Facility Physical Security And Access Control Procedures 05/17/2021 BOP3025-1 Billing And Collection For Treatment Services Policy 05/17/2021 BOP3027 Gifts And Donations Policy 05/17/2021 BOP3029 Gifts And Donations Procedure 05/17/2021 BOP3029-1 Guidelines For Promotional, Educational, And/or Informational Materials 05/17/2021 BOP3031 Dbh Review Panel For Promotional, Educations, And/or Informational Materials 05/17/2021 BOP3032 Review Of Promotional, Educational And/or Informational Materials Procedure 05/17/2021 BOP3032-1 Assignment, Closure, Merger Or Relocation Of Clinics Policy 05/17/2021 BOP3033 Closure Of Dbh Contract Provider Procedure 05/17/2021 BOP3033-1 Assignment Of Dbh Contract Provider Procedure 05/17/2021 BOP3033-2 Merger Of Dbh Contract Provider Procedure 05/17/2021 BOP3033-3 Relocation Of Clinic Procedure 05/17/2021 BOP3033-4 07/01/2026 j1802 Telecommunication Devices Policy 05/17/2021 BOP3040 Telecommunication Devices Procedures 05/17/2021 BOP3040-1 Medi-cal Claim Certification Of Authenticity Policy 05/17/2021 BOP3042 Web Blast Policy 12/20/2022 BOP3045 Web Blast Procedure 12/20/2022 BOP3045-1 Outreach Events Policy 05/17/2021 BOP3046 Outreach Events Procedure 05/17/2021 BOP3046-1 Approval For Filling Vacancies 05/17/2021 HR4002 Advertising Procedures – Employment 05/17/2021 HR4003 New Hire Policy 05/17/2021 HR4004 Employee Separation Procedure 05/17/2021 HR4006 Work Schedules Policy 05/17/2021 HR4007 Intra-department Reassignment Policy (supersedes-employee Reassignment Requests) 05/17/2021 HR4008 Intra-department Reassignment Procedure 05/17/2021 HR4008-1 Employment Physicals 05/17/2021 HR4009 Clinical Therapists Reassignment Request 05/17/2021 HR4010 Waiver for Pre-Licensed/Out-of-State Licensed Ready Psychologists 08/30/2022 HR4011 Registration and Licensure Requirements for Pre-Licensed Providers (ASW, AMFT, APCC) Policy 07/16/2024 HR4012 Volunteer Policy 05/17/2021 HR4013 Volunteer Request And Registration Procedure 05/17/2021 HR4013-1 Non-discrimination / Equal Employment Opportunity 05/17/2021 HR4015 Dress and Grooming Policy 06/18/2026 HR4016 Personnel Records 05/17/2021 HR4018 Telephone Calls – Personal 05/17/2021 HR4019 Smoking And Tobacco Use Policy 05/17/2021 HR4020 Time And Attendance Form – How To Complete 05/17/2021 HR4021 Time And Attendance Correction 05/17/2021 HR4021-1 Vacation Leave – Request 05/17/2021 HR4023 Request for Information Technology Support Policy 03/06/2025 IT5002 Overtime Procedure 05/01/2026 HR4025 Position Transfer Reassignment & Borrowing Policy 05/17/2021 HR4026 Position Transfer Reassignment & Borrowing Procedure 05/17/2021 HR4026-1 Tuberculosis Screening Policy 05/17/2021 HR4030 Tuberculosis Screening Procedure 05/17/2021 HR4030-1 Procedure For Purchasing Computer Equipment 05/17/2021 IT5001 Internet Account Policy 04/08/2025 IT5003 IT5004 Computer and Network Appropriate Use Policy 08/29/2023 IT5004 Electronic Mail Policy 04/08/2025 IT5005 Risk Assessment Policy 05/17/2021 IT5007 Device and Media Controls Policy 01/27/2025 IT5008 User- I.d 05/17/2021 IT5009 Superseded by myAvatar User Account Creation and Reinstatement Procedure 12/15/2021 IT5012-5 Medi-Cal Site Certification Policy 07/22/2022 QM6002 Medi-Cal Site Certification Procedure 07/22/2022 QM6002-1 Qshort-doyle And Short-doyle/medi-cal Clinic Change Of Ownership Or Location 05/17/2021 QM6003 Research And Evaluation Functions 05/17/2021 QM6004 Research Review Committee 05/17/2021 QM6005 Requesting an Initial Choice of Provider or Change of Provider Procedure 07/19/2022 QM6006-1 Requesting an Initial Choice of Provider or Change of Provider Policy 07/19/2022 QM6006 Credentialing Policy 05/17/2021 QM6008 Credentialing Procedure 05/17/2021 QM6008-1 Quality Management Committee Membership/participation 05/17/2021 QM6009 Written Informing Materials Policy 05/17/2021 QM6012 Post State Audit Procedures 05/17/2021 QM6014 Pre State Chart Audit Responsibilities & Procedures 05/17/2021 QM6015 Billing Guidelines For Quality Assurance Activities 05/17/2021 QM6019 Outpatient Chart Audit – Site Review Policy 05/17/2021 QM6020 Investigating And Reporting Death Of A Dbh Client 05/17/2021 QM6021 Quality Of Care Referral Policy 05/17/2021 QM6022 Quality Of Care Referral Procedure 05/17/2021 QM6022-1 Samhsa Block Grant-annual Program Review Procedure 05/17/2021 QM6024 Fee-for Service Credentialing Procedure 05/17/2021 QM6026 Dbh Provider Directories Policy 05/17/2021 QM6027 Grievance and Appeal Policy 09/19/2022 QM6029 Grievance Procedure 05/17/2021 QM6029-1 State Hearing Procedure 05/17/2021 QM6029-2 Standard And Expedited Resolution Of Appeals Procedure 05/17/2021 QM6029-3 Noabd Procedure 05/17/2021 QM6029-4 Research Policy 05/17/2021 QM6032 Service Delivery Definition Policy 05/17/2021 QM6036 Consistency in Inpatient and Outpatient Utilization Review and Authorization Practices Policy 07/19/2022 QM6038 Consistency in Inpatient Utilization Review and Authorization Practices Procedure 07/19/2022 QM6038-1 Consistency in Outpatient Utilization Review and Authorization Practices Procedure 07/19/2022 QM6038-2 Mhp Point Of Authorization Plan For Inpatient Psychiatric Hospitalization Protocol 05/17/2021 QM6039 Tier Transition Protocol 05/17/2021 QM6040 Timely Access Procedure 08/18/2022 QM6041-1 Timely Access Policy 07/19/2022 QM6041 Network Adequacy Procedure 05/17/2021 QM6043-1 Out of Network Policy 07/18/2022 QM6044 Out of Network Access Procedure 07/18/2022 QM6044-1 24/7 Access Line Requirements Policy 07/20/2022 QM6045 24/7 Access Line Requirements Procedure 07/20/2022 QM6045-1 Service Availability Policy 07/19/2022 QM6046 Selection And Retention Of Network Provider Policy 05/17/2021 QM6048 Department Liability For Employees And Volunteers’ Action Outside Work 05/18/2021 SFT7002 Bomb Threat Procedure 05/18/2021 SFT7005 Earthquake Procedures 05/18/2021 SFT7006 Disaster And Mass Casualty Policy 05/18/2021 SFT7007 Air Pollution Emergency Episode Plan 05/18/2021 SFT7008 Assaultive Behavior Plan (abp) Policy 05/18/2021 SFT7009 Assaultive Behavior Plan (abp) Procedure 05/18/2021 SFT7009-1 Safety And Emergency Coordination Policy 05/18/2021 SFT7011 Electrical Safety Policy: Personal Appliances 05/18/2021 SFT7012 Safety In The Field Procedure 05/18/2021 SFT7013 Threats Against Federal Or State Officials Policy 05/18/2021 SFT7014 Threats and Assault on DBH Staff Policy SFT7015 Threats And Assault On Dbh Staff Procedure 05/18/2021 SFT7015-1 Hazard Reporting Policy 05/18/2021 SFT7018 Vehicle Accidents Reporting Procedure 05/18/2021 SFT7019 Occupational Injury or Illness Reporting Procedure SFT7020 Employee General Safety Policy 05/18/2021 SFT7021 Emergency Action Plan (eap) Policy 05/18/2021 SFT7022 Disaster Equipment Security Policy 05/18/2021 SFT7023 Kiln Policy 05/18/2021 SFT7024 Local Community Crisis Incident Response Procedure 05/18/2021 SFT7028 Office Ergonomics Intervention Program Policy 05/18/2021 SFT7029 Interagency Communication Of Unusual Events Procedure 05/18/2021 SFT7032 Education and Training Policy 10/19/2021 TRA8001 Executive Training Committee Policy 05/18/2021 TRA8003 Training Payment Procedure 05/18/2021 TRA8004 Training Attendance Policy 05/18/2021 TRA8005 Training Tuition Reimbursement Policy 05/18/2021 TRA8006 Training Tuition Reimbursement Procedure 05/18/2021 TRA8006-1 Training Coordination Policy 05/18/2021 TRA8008 Training Coordination Procedure 09/29/2021 TRA8008-1 License Exam Prep Program Policy 05/18/2021 TRA8010 Bilingual Certification Policy 08/24/2021 HR4031 Request for Second Opinion QM6053 New! 08/24/2021 QM6053 Request for Second Opinion Procedure QM6053-1 New! 08/24/2021 QM6053-1 SUDRS Master Provider File Procedure 09/07/2021 SUDRS0238 Substance Use Disorder and Recovery Services Policy 09/07/2021 SUDRS0207 Substance Use Disorder and Recovery Services Procedure 09/07/2021 SUDRS0207-1 Naloxone Intranasal Distribution Policy 03/20/2023 MDS2032 Naloxone Intranasal Distribution Procedure 03/20/2023 MDS2032-1 Advance Health Care Directive 09/23/2021 COM005 Remote Access Policy 09/28/2021 IT5006 Client Tuberculosis (TB) Testing and Services Policy 11/03/2021 SUDRS0219 Client Tuberculosis (TB) Testing and Services Procedure 11/03/2021 SUDRS0219-1 myAvatar Electronic Health Records Policy 12/15/2021 IT5012 myAvatar User Account Request Procedure 12/15/2021 IT5012-1 myAvatar User Account Creation and Reinstatement Procedure 12/15/2021 IT5012-2 myAvatar User Account Modification Procedure 12/15/2021 IT5012-3 myAvatar User Account Deactivation Procedure 12/15/2021 IT5012-4 Criteria for Beneficiary Access to SMHS Medical Necessity and other Requirements 06/14/2022 QM6054 Medication Support Only Case Policy 06/22/2022 MDS2009 No Wrong Door for Mental Health Services Policy 07/01/2022 QM6055 Test Call Policy 07/20/2022 QM6057 Fentanyl Test Strips Project Policy 11/30/2022 SUDRS0243 Fentanyl Test Strips Project Procedure 11/30/2022 SUDRS0243-1 County Behavioral Health Intergovernmental Transfers (IGT) 08/28/2023 BOP3050 Contingency Management: Recovery Incentives Program Policy 09/08/2023 SUDRS0248 Contingency Management: Recovery incentives Program Monitoring Procedure 09/08/2023 SUDRS0248-1 Contingency Management: Recovery Incentives Provider Procedure 09/08/2023 SUDRS0248-2 Contingency Management: Recovery Incentives Program Urine Drug test (UDT) Procedure 09/08/2023 SUDRS0248-3 Adolescent SUD Best Practices 09/14/2023 SUDRS0247 Pre-Award Financial Risk Assessment Procedure 09/26/2023 SUDRS0246-1 Pre-Award Financial Risk Assessment Policy 09/26/2023 SUDRS0246 Electroconvulsive Therapy (ECT) Referral and Payment Authorization Policy 01/17/2024 MDS2026 Electroconvulsive Therapy (ECT) Referral and Payment Authorization Procedure 01/17/2024 MDS2026-1 Contract Provider Audit Appeal Policy 04/07/2025 BOP3052 Contract Provider Audit Appeal Procedure 04/07/2025 BOP3052-1 Access and Amendment of Medical Records Procedure 05/22/2025 COM0931-1 Medical Record Document Corrections in myAvatar Policy 07/08/2025 COM0960 Medical Record Document Corrections in myAvatar Procedure 07/08/2025 COM0960-1 myAvatar Contingency Plan Policy 08/18/2025 IT5020 myAvatar Contingency Plan Procedure 08/18/2025 IT5020-1 System Administrator Account Policy 09/08/2025 IT5015 Subpoena of Medical Records Policy Authorization to Release Protected Health Information (PHI) Policy 09/30/2025 COM0912 Subpoena of Medical Records Policy 09/30/2025 COM0902 Incident Reporting Master Policy 09/25/2025 SFT7017 Implementation of AB2275 for San Bernardino County PR007