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Dispatcher – Customer Service

September 30 @ 8:00 am - 5:00 pm PDT

$100
This course is specific to 9-1-1. It will focus on the special actions that need to be taken by call-takers and dispatchers to provide the best service to their customer base as possible, including officers and citizens. The goal of this course is to encourage the students to always deliver exceptional customer service.

Students will learn to distinguish the proper and improper skills of customer service and the need for positive communication skills in a call center.

 

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Details

Date:
September 30
Time:
8:00 am - 5:00 pm
Cost:
$100
Event Category:

Venue

High Desert Community Center
15900 Smoke Tree Street
Hesperia, CA 92345 United States
San Bernardino County
Sheriff’s Department

655 East Third Street
San Bernardino, California 92415-0061

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Non-Emergency Dispatch

Desert Phone NumberDesert – (760) 956-5001
Valley Phone NumberValley – (909) 387-8313